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Moon Palace Jamaica Grande

Rating:
Features: Kids Program, Golf, Scuba, Luxury, Weddings, Honeymoons, Spa
DAI Inside Scoop: The newest and possibly best addition to the Palace Resorts lineup and its first entry into Jamaica. This new resort has the absolute best location in all Ocho Rios, right in the heart of town. There is so much to see and do on property but exploring outside the resort is incredibly east and can be done without the need for a taxi or transportation. Countless dining options, activities and more await you at the Brand New Moon Palace Jamaica Grande.

Hotel Information


Moon Palace Jamaica Grande
Main Street
Ocho Rios, St. Ann
Jamaica


Distance from hotel to Sangster International Airport (MBJ), 1.5 hours.

A stay at the Moon Palace Jamaica Grande offers luxurious
accommodations, fine dining, delicious snacks, top-shelf
drinks, 24-hour room service, wireless Internet throughout
the property (and in rooms), complimentary Internet service
when using the resort's computers, sensational entertainment,
non-motorized water sports and more.

Hotel Amenities


Accommodations (700) Accommodations for Physically Challenged Guests
Activities Activities Desk
Aerobic Classes Aerobics (aqua)
Aerobics (water) Air Conditioning (public areas)
Ballroom Banquet Room
Bar (swim-up) Bars (6)
Beach (onsite) Beauty Salon ($)
Billiards Business Center
Car Rental Desk Car Rentals ($)
Children's Activities Children's Playground
Coffee Shop Concierge
Conference Rooms Currency Exchange
Disco/Nightclub Doctor (on call) ($)
Dry Cleaning Services ($) Elevators
Entertainment Exercise Classes
Fitness Center Front Desk (24-hour)
Gift Shop ($) Hospitality Desk
Ice Machines Internet Access (Wi-Fi)
Laundry Service ($) Lounge
Massage Services ($) Medical Services ($)
Meeting Room Parking
Parking (valet) Ping Pong
Pool (children's) Pools (outdoor) (4)
Restaurants (5) Sauna
Security (24-hour) Snack Bar
Spa ($) Taxi Services (24 hour) ($)
Tour Desk Tours & Excursions ($)
Towels (pool) Travel Agency ($)
Umbrellas (beach/pool) Volleyball (beach)
Waterslide Watersports (non-motorized)
Wedding Coordinator Wedding Services ($)
Wedding Site Wellness Center

Game Room
-Game Room/Teen Lounge called Wired

Miscellaneous Amenities
-Bell Staff Services
-Jewelry Store ($)
-Pcs for Internet use
-Rollaways & wheelchairs (upon request)
-ATM machines
-Flowrider Double Wave Simulator
-The Playroom Kids Club

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above
may have an additional fee associated with them.

Markets


Business, Eco-Tourism, Family Friendly, Honeymoon, Beach,
Spa, Wedding, All Inclusive and Romance.

Accommodation Categories And Descriptions



Early check-in and late checkout on
request, and subject to availability.

Children Policy:
2017
Effective dates: 12/24/16-12/23/17
-A child rate applies to children ages 4-17 years
old (in categories where children are permitted)
when sharing the room with a minimum of 2 adults.
-Ages reported for children must be accurate at
time of travel.

2018
Effective dates: 12/24/17-12/23/18
-The 2018 children's policy has not been received
yet, please use the 2017 children's policy as a
guideline. This information is subject to change.

Maximum Occupancy:

2017:
Partial Ocean View - 4 adults or 2 adults and 2 children.
Oceanview - 4 adults or 2 adults and 2 children.
Concierge Level - 2 adults.
Family Deluxe - 5 adults and 1 child or 3 adults and
3 children.**

Please Note:
-The Family Deluxe must have at least one paying
child in this category.
-(**) A maximum of 1 infant (0 - 3 years old) will
be allowed to stay in the same room with 6 guests.
-Some other combinations (of adults and children)
are possible in the Family Deluxe category, what
is listed above is just a guideline.
-As of 03/09/17 the Oceanview with Balcony room
has been discontinued.

2018:
The 2018 maximum occupancies have not been received
yet, please use the 2017 maximum occupancies as a
guideline. This information is subject to change.

Partial Ocean View, (VWP) These accommodations offer a
private bath with shower only. Most have ocean views (others
a partial ocean view), some rooms have balconies.

Room amenities include: Welcome bottle of wine, seating
area, liquor dispenser, daily refreshed mini bar (contains
sodas, bottled water, juices, domestic & imported beers),
coffee maker, deluxe bath amenities, bathrobes & slippers,
professional grade hair dryer & straightener (guests will
be asked if these are required upon arrival), garment
steamer, digital safe (laptop-size), individually-controlled
air conditioner, direct dial telephone, smart TV (with
Youtube, vTuner and Weather Channel), alarm clock/radio/ipod
dock, 24-hour room service and turndown service. This is
a non-smoking room. Also, offers wireless internet access.
Note: A maximum of 1 infant (ages 0-3) will be allowed to
stay in the same room with 4 guests.
Number of accommodations: 91
Bedding: 1 king bed or 2 double beds.

Oceanview, (OCV) These accommodations offer a private bath
with shower only. Most have ocean views, some rooms have
balconies.

Room amenities include: Welcome bottle of wine, seating
area, liquor dispenser, daily refreshed mini bar (contains
sodas, bottled water, juices, domestic & imported beers),
coffee maker, deluxe bath amenities, bathrobes & slippers,
professional grade hair dryer & straightener (guests will
be asked if these are required upon arrival), garment steamer,
digital safe (laptop-size), individually-controlled air
conditioner, direct dial telephone, smart TV (with Youtube,
vTuner and Weather Channel), alarm clock/radio/ipod dock,
24-hour room service and turndown service. This is a non-
smoking room. Also, offers wireless internet access. Note:
A maximum of 1 infant (ages 0-3) will be allowed to stay
in the same room with 4 guests.

Concierge Level, (CEL) These accommodations offer a private
bath with shower only. Most have ocean views, some rooms
have balconies. Guests in this category will also receive
special Concierge Level features, please see details below.

Room amenities include: Welcome bottle of wine, seating
area, liquor dispenser (contains premium, upgraded brands
of liquor), daily refreshed mini-bar (contains sodas,
bottled water, juices, domestic & imported beers), in-room
snacks (includes chips, chocolates, peanuts & crackers -
subject to change), Espresso/American coffee maker, deluxe
bath amenities, bathrobes & slippers, professional grade
hair dryer and straightener, garment steamer, digital safe
(laptop-size), individually-controlled air conditioner,
direct dial telephone with exclusive concierge phone service,
TV with special apps including (iTunes & Netflix), alarm
clock/radio/ipod dock and 24-hour room service (from select
restaurant's to create a "special menu"). This is a non-
smoking room. These accommodations also offers DVD player,
CD player, private beach lounge chair area with waiter
service, exclusive beach bag (one per room, per stay),
aromatherapy menu with two (2) 25-minute massage at the
beach/spa/treatment rooms (location may vary) and a pillow
menu.

Family Deluxe, (FYD) Family Suite consist of 2 connecting
rooms. One bedroom includes a king sized bed while the 2nd
bedroom features two double beds, so everyone can sleep
comfortably and enjoy a little privacy. These accommodations
offer a shower and balcony.

Room amenities include: welcome bottle of wine, seating
area, liquor dispenser (contains premium upgraded brands
of liquor), daily refreshed mini bar (contains sodas,
bottled water, juices, domestic & imported beers), in-room
snacks (includes chips, chocolates, peanuts & crackers -
subject to change), coffee maker, deluxe bath amenities,
bathrobes & slippers, professional grade hair dryer &
straightener, garment steamer, digital safe (laptop-size),
individually-controlled air conditioner, direct dial
telephone, smart TV (with Youtube, vTuner and Weather
Channel), alarm clock/radio/ipod dock, 24-hour room service
and turndown service. This is a non-smoking room. Offers
wireless internet access and special welcome amenities
for families (including Xbox 360/DVD player in the room,
selection of Xbox games available upon request, selection
of DVD's also available upon request, fun in the sun bucket
kit. The family room amenities are subject to change.
Accommodations also offer special room service menu for
kids; mini-bar in the kids' room which offers chocolate
milkshakes, juice, soda, water and kid friendly snacks;
Loreal kids bath amenities; kid-sized slippers and robes.
Note: A maximum of 1 infant (ages 0 - 3) will be allowed to
stay in the same room with guests (above maximum occupancy).

Please note: This room category is only available for
families traveling with children.

Concierge Level guests will receive extra exclusive
in-room amenities including:

-Private beach lounge chair area with waiter
service
-Liquor dispenser with upgraded brands of liquor
-Private candlelight dinner (select location)
-Mini bar including sodas, bottled water, juices
& domestic beer
-Private check-in
-Late check-out & early check-in (subject to
availability)
-Red wine upon arrival
-Room service (24-hour)
-Two 25-minute massages
-Deluxe bath products

All accommodations include: air conditioning (individually controlled),
safe deposit box (digital, laptop size), alarm clock, shower (private),
bathrobes, slippers, bedding (premium), sprinkler system, coffee/tea
maker, television (remote controlled, satellite), crib (on request),
turndown service, desk, voicemail, hairdryer, wake-up calls,
housekeeping, internet access (wireless), iron, mini-bar, radio, DVD
player, rollaway bed (on request), accommodations (ADA compliant), room
service (24-hour), accommodations (non-smoking), safety deposit box and
telephones: (2).

Miscellaneous Amenities
-Liquor Dispenser
-Bottle of red wine upon arrival
-Ipod Docks
-Purified water
-Upgraded bath products
-Hair dryer/flat iron
-Garment steamer

*Room amenities offered are subject to change.

Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.

Food And Beverage Outlets


Boulangerie, South tower lobby. Self service coffee shop with 24
hour service.

Buccaneers Reef, located In front of main pool. Serves breakfast,
lunch and dinner. International buffet.

Gourmet Corner, Next to the south tower, opposite Boulangerie.
Self service pizza, paninis and sushi (open from 11:00am- 11:00pm, hours
are subject to change).

La Gondola, South tower: lobby ground floor. Serves dinner. This
restaurant offers a-la-carte Italian cuisine. Dress code: Long pants,
collared shirts and shoes required.

Dress Code: Resort Evening Attire.

Momo, South tower, lobby. Serves Oriental cuisine. Open for
dinner from 6:00pm-11:00pm (hours are subject to change).

Pier 8, Located In front of main pool. Offers seafood. Open for
lunch and dinner. A-la-carte.

Bar Information:
There are 6 bars offered at the resort. Please review
details below:

PIANO BAR, Main lobby south tower (open 5:30pm-12:00am)

LOUD BAR, North tower, ground floor, opposite of the
entertainment center (open 6:00pm-1:00am).

LOBBY BAR, Main lobby south tower (open 10:00am-1:00am).

SNACK BAR & GRILL, Next to the entertainment center.
Snacks: 12:00pm - 6:00pm, Bar: 11:00am - 11:00pm.

SUN DECK BAR & PIZZA, Close to the FlowRider offers
pizza and snacks (open 10:00am-11:00pm).

WET POOL BAR: Main pool of south tower (10:00am-6:00pm).

*All bar hours of operation are subject to change.

Please Note:
-Wet clothes or uncovered swimwear is not
allowed in the restaurants and in most bars.

Add-On Package (Honeymoon 17)


HONEYMOON PACKAGE 2017
This package can be booked for honeymoon,
vow renewal or an anniversary.

Booking Dates: 05/23/2016 - 12/23/2017
Travel Dates: 12/24/2016 - 12/23/2017

Package Inclusions:
-A complimentary bottle of sparkling wine
-Mini cake
-One honeymoon dinner (at selected restaurants)
-Two t-shirts
-Breakfast in bed (one time, upon request)
-Guaranteed turn down service
-Honeymooner's desk and late check out
until 6:00pm (upon request and subject
to availability).

Please Note:
-"Honeymooners" must be noted in the rooming
list to receive amenities.
-Honeymooners must present proof of marriage
within the past year in order to receive
amenities.
-Proof of recent vow renewal or anniversary
date may be required by the resort for guests
booking this package.

Specialty Package (All Inclusive 16-17)


ALL INCLUSIVE/UNLIMITED SAVINGS PACKAGE 2016-2017
Guests who book this package will receive the
inclusions listed below.

Booking Dates: 01/20/2016 - 12/23/2017
Travel Dates: 12/24/2016 - 12/23/2017

Package Inclusions:
-Luxurious accommodations
-Fine dining options (for breakfast, lunch
and dinner)
-Delicious snacks
-Top-shelf drinks
-Room service (24-hour)
-Wireless Internet throughout the property
and in rooms
-Complimentary Internet service when using
resort's computers
-Entertainment
-Non-motorized water sports
-Taxes and gratuities
-Round-trip airport transfers

Package inclusions are subject to change.

Bonus Features



2017 Bonus Features:
Travel Dates: 12/24/2016 - 12/23/2017

-Chaise Lounges
-Daily Activities
-Towels
-Use of Fitness Center
-Watersports (Non-Motorized)
-Welcome Drink
-Unlimited phone calls to Mexico and to the
ContinentalU.S. and Canada. Some restrictions
apply.

Miscellaneous Information



General Information:
-This resort was previously the Sunset Jamaica
Grande Resort.

Transfers:
Travel Dates: 12/24/2016 - 12/23/2017

Ground transportation to and from Sangster
International Airport (MBJ) is included.

Meeting Supplement
-A meeting supplement will apply whenever
meeting space is required.
-All adults sharing the room must pay the
supplement for their entire stay and it
cannot be sold separately.

Local Attractions


Tourist Attractions Nearby:
-Swim with Dolphins Attraction: 3 miles(5 kms) by car
-Sun Valley Plantation
-Dunns River Falls: 3 miles(5 kms) by car
-Mystic Mountain Park: 3 miles(5 kms) by car

Cancellation Fees


2017:
12/24/16-01/02/17, within 14 days, 3-night penalty.
01/03/17-12/23/17, within 3 days, 1-night penalty.

No shows will incur a full penalty (100%).

2018:
12/24/17-01/02/18, within 14 days, 3-night penalty.
01/03/18-12/23/18, within 3 days, 1-night penalty.

No shows will incur a full penalty (100%).

Please Note:
The 2018 cancel fees have not been received yet,
therefore, listed above is the estimated cancel
fees. This information is subject to change.