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Ritz Carlton Hotel Spa & Casino, San Juan

Rating:
Features: Kids Program, Casino, Weddings, Honeymoons, Spa
DAI Inside Scoop: Located on eight acres of prime beachfront property in Isla Verde, convenient to both the city's business district and historic Old San Juan. The elegant accommodations and gracious service complement three fabulous restaurants and the first "Ritz" casino. In contrast to the electric atmosphere of the casino, the hotel offers guests a quietly luxurious retreat with its spa, featuring massages, body wraps and scrubs, facials, manicures, pedicures and a beauty salon.

Hotel Information


The Ritz-Carlton, San Juan
6961 Avenue Gobernadores
Carolina, Puerto Rico 00979-7000


Distance from hotel to Luis Munoz Marin International Airport (SJU), 15 minutes.

Let one of the most elegant San Juan luxury resorts,
The Ritz-Carlton, San Juan awaken your senses as you fall
under the spell of its enchanting rhythms and flavors. The
casual yet elegant luxury hotel envelops guests in a timeless
Caribbean setting, perched on a two-mile stretch of a golden
sandy beach. Puerto Rican fritters, mamposteao rice & mofongo
introduce adventurous palates to the local cuisine. Rum flights
find their way on to afternoon agendas. And the percussion-
driven beats of bomba and plena enliven the atmosphere with
Puerto Rico's beloved musical heritage. Enjoy a leisurely
stroll down the Avenida Isla Verde as your senses also
delight in crashing ocean waves, gentle sea breezes and
the welcoming sights of our San Juan beachfront hotel
and resort that offers:

-416 well-appointed guest rooms; including 1 Ritz-Carlton
Suite, 6 Executive Suites and 4 Garden View Suites
-Five exceptional restaurants including BLT Steak
and Il Mulino New York
-30,000 square-feet of conference and banquet facilities,
including an 11,840 square-foot ballroom
-12,000 square-foot Caribbean spa with 11 treatment rooms,
incorporating indigenous ingredients
-Swimming pool overlooking the beach
-A dazzling casino
-A luxury resort location just 15 minutes away from the
airport and the cosmopolitan culture and night life
of Old San Juan

Hotel Amenities


Activities Desk Babysitting Services ($)
Bars (4) Beach
Casino ($) Children's Program
Concierge Express Check-In/Out
Fitness Center Golf (nearby) ($)
Housekeeping (daily) Jacuzzi
Laundry Service (overnight) ($) Multilingual Staff
Parking (valet) Pool (freshwater)
Restaurants (4) Room Service (24-hour)
Safety Deposit Box Tennis
Turndown Service

Business Services
-Conference Concierge
-Technology Butler
-24-Hour Secretarial Services
-Fax
-Photocopies
-Telex
-Courier

Internet Access
-Complimentary wireless internet access
in public areas (at the pool and on the
beach)

Airport Shuttle
Airport shuttle service provided by hotel or local
transportation company (fee may be applicable).

Shops
-Duty-Free Shops
-Gift Shops
-Beauty Salon ($)

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above
may have an additional fee associated with them.

Markets


Family Friendly.

Accommodation Categories And Descriptions


Arrival/Departure Time:
Check-in-time: 4:00 pm Check-out-time: 11:00 am

Early check-in/check-out policy: If passengers want early
check-in they should book the room for the night before
in order to have this guaranteed. If passengers want a
late check-out, they may do so day of departure and only
if available. They may stay until 1:00pm, check-outs any
longer than that would be assessed either a full day or
half day hotel room rate.

Children Policy:
2017
-The child age break is 12 and under (in all rooms
except for the Club Guestrooms)
-The child age break is 11 and under (in the Club
Guestrooms)

Maximum Occupancy:

2017:
Effective dates: 01/01/17-12/21/17

City View King Guestroom, One King Bed
City View Double Guestroom, Two Double Beds
Courtyard Pool View King Guestroom, One King Bed
Courtyard Pool View Double Guestroom, Two Double Beds
Oceanview King Guestroom, One King Bed
Oceanview Double Guestroom, Two Double Beds
Oceanview King Guestroom with Balcony, One King Bed
Oceanview Double Guestroom with Balcony, Two Double Beds
Oceanfront King Guestroom with Balcony, One King Bed
Oceanfront Double Guestroom with Balcony, Two Double Beds
Club City View King Guestroom, One King Bed
Club City View Double Guestroom, Two Double Beds
Pool View Junior Suite, 1 King Bed

Please note:
-The maximum number of persons allowed in King bedded
rooms is three (3) persons maximum, regardless of age.
-The maximum number of persons allowed in the two
Doubled bedded rooms and Pool View Junior Suite
is four (4) persons maximum, regardless of age.

City View King Guestroom, (VWK) Overlooking the
airport and neighborhood; contemporary, sophisticated decor;
luxurious bathroom with marble tiles. Connecting rooms are
available. (400 sq ft/38 sq m)
Bedding: 1 king bed.

City View Double Guestroom, Two Double Beds, Overlooking
the airport and neighborhood; contemporary, sophisticated
decor; luxurious bathroom with marble tiles. Connecting
rooms are available. (400 sq ft/38 sq m)
Bedding: 2 double beds.
View: City.

Courtyard Pool View King Guestroom, One King Bed, Overlooking
pool & gardens; contemporary, sophisticated dcor; luxurious
bathroom with marble tiles. Connecting rooms are available.
(Size 400 sq ft/38 sq m)
Bedding: 1 king bed.
View: Garden or Pool.

Courtyard Pool View Double Guestroom, Two Double Beds, Over
looking pool & gardens; contemporary, sophisticated dcor;
luxurious bathroom with marble tiles. Connecting rooms are
available. (Size 400 sq ft/38 sq m)
Bedding: 2 double beds.
View: Pool.

Oceanview King Guestroom, One King Bed, overlooking the
Atlantic Ocean; contemporary sophisticated dcor; luxurious
bathroom with marble tiles. Connecting rooms are available.
(400 sq ft/38 sq m)
Bedding: 1 king bed.
View: Ocean.

Oceanview Double Guestroom, Two Double Beds, overlooking the
Atlantic Ocean; contemporary sophisticated dcor; luxurious
bathroom with marble tiles. Connecting rooms are available.
(400 sq ft/38 sq m)
Bedding: 2 double beds.
View: Ocean.

Oceanview King Guestroom With Balcony, One King Bed,
open air vistas of the Atlantic Ocean; personal balcony to
enjoy stunning views; luxurious bathroom with marble tiles.
Connecting rooms are available. (Size 400 sq ft/38 sq m)
Bedding: 1 king bed.

Oceanview Double Guestroom With Balcony, Two Double Beds,
open air vistas of the Atlantic Ocean; personal balcony to
enjoy stunning views; luxurious bathroom with marble tiles.
Connecting rooms are available. (Size 400 sq ft/38 sq m)
Bedding: 2 double beds.
View: Ocean.

Oceanfront King Guestroom With Balcony, One King Bed,
open air vistas of the Atlantic Ocean; personal ocean
front balcony; luxurious bathroom with marble tiles.
(400 sq ft/38 sq m)
Bedding: 1 king bed.
View: Oceanfront.

Oceanfront Double Guestroom With Balcony, Two Double Beds,
open air vistas of the Atlantic Ocean; personal ocean
front balcony; luxurious bathroom with marble tiles.
(400 sq ft/38 sq m)
Bedding: 2 double beds.
View: Oceanfront.

Club City View King Guestroom, One King Bed, Spacious guest
room features contemporary decor with sophisticated furnishings,
and overlooks the residential area of Isla Verde and the nearby
airport (no oceanview). Luxurious bathroom with marble tiles.
Ritz-Carlton Club Lounge privileges. Connecting rooms are
available. (400 sq ft/38 sq m)
Bedding: 1 king bed.
View: City.

Club City View Double Guestroom, Two Double Beds, Spacious guest
room features contemporary decor with sophisticated furnishings,
and overlooks the residential area of Isla Verde and the nearby
airport (no oceanview). Luxurious bathroom with marble tiles.
Ritz-Carlton Club Lounge privileges. Connecting rooms are
available. (400 sq ft/38 sq m)
Bedding: 2 double beds.
View: City.

Pool View Junior Suite, 1 King Bed, overlooking pool and
lush gardens, separate shower and bathtub, king bed, and
contemporary sitting area. (600 sq ft/56 sq m)
Bedding: 1 king bed.
View: Garden or Pool.

Special Requests:
Requests for connecting, adjoining rooms or bed types cannot
be guaranteed; however the hotel will make every effort to
meet guests requests in these areas based on availability.
Priority for connecting or adjoining rooms will be given to
families with children under 12 years of age. Requests for
connecting or adjoining rooms, and bedding type must be
confirmed in writing by the reservations department
located on property.

Requests Available:
-Non-smoking accommodations only
-Bedding: one king bed or two double beds
-Adjoining or connecting guestrooms
-Special floor number
-ADA (handicapped guestrooms)

Additional Bedding Information:
Rollaway Beds may be provided for an additional nightly
charge in rooms with king beds only, with a maximum of
one rollaway bed per room. Fire safety codes do not
permit this service in rooms with 2 double beds.

Cribs are complimentary and must be requested prior
to arrival.

The Ritz-Carlton Club Level:
Never have hotel accommodations anticipated your needs
quite so intuitively as the retreat that defines The
Ritz-Carlton Club Level. A "hotel within a hotel," the
Club Level combines privacy, comfort and exclusivity
with the personalized service and attention to detail
that are the hallmarks of The Ritz-Carlton, San Juan,
making it the ideal place to conduct business, plan a
family outing or simply unwind. The welcoming lounge
offers complimentary food and beverage presentations,
including continental breakfast, light lunch, hors
d'oeuvres, cordials and sweets, which may be enjoyed
on the exclusive balcony with spectacular views of
the ocean.

The Ritz-Carlton Club Level inclusions:
-The Club Lounge is open from 7:00am-10:00pm daily
-Complimentary Wi-Fi is available in the Club Lounge
-Each Club guestroom receives complimentary pressing
of two pieces of clothing daily
-Dedicated Concierge is available for your every need
-Computer station is available on the Club Level
-Coffee or tea is available with wake-up call
-Exclusive beachside area with private cabana
-Ritz Kids special rate for our youngest
Club Level guests

All accommodations include: internet access (high speed, wireless),
rollaway bed (on request): ($), safe, scale, honor bar, bathroom
(marble), clock radio, hairdryer and television (remote controlled).

Telephones
Three telephones with dual telephone lines
and data port.

Cribs
Cribs are complimentary and must be requested
prior to arrival.


($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.

Food And Beverage Outlets


The Ocean Bar & Grill, Enjoy a beautiful view of the ocean while
experiencing the pleasures of the hotel's most casual restaurant,
located beachfront with direct access to the beach and pool.

The Lobby Lounge, The magnificent crystal window overlooking the
tropical gardens set this beautiful lounge apart. Offering an elegant
ambiance, The Lobby Lounge is ideal for light fare, cocktails, specialty
coffees and afternoon tea. The lounge also offers live entertainment
Thursday-Sunday and an extensive wine menu.

Blt Steak, Features superior ingredients and precise techniques,
presented in a casual and comfortable setting. Three BLT restaurants in
New York have set a new standard in fine dining with their modern decor,
sumptuous yet simply prepared cuisine, and polished service.

Il Mulino New York, Will offer a diverse menu of vibrant Italian
flavors inspired by the cuisine of Italy's Abruzzi region. Signature Il
Mulino New York dishes include Spaghettini Bolognese, Rack of Lamb, Veal
Chop, and its legendary Langoustines. Il Mulino New York features an
impressive wine list, and a professional wait staff skilled in the
classic European tradition of tableside cooking will enhance its
old-world atmosphere.

Mares, Forged and inspired by the natural abundance of tropical
life, Mares is an upscale casual dining destination offering a range of
the Atlantic and Caribbean's finest seafood and shellfish. The Chef's
cuisine reflects his island experiences and appreciation for purity and
simplicity.

The Sushi Bar, The Sushi Bar presents sushi in a cafe style
setting, serving fresh fare with gourmet simplicity.

Package inclusions are subject to change.

Bonus Features



2017 Bonus Features:
Travel Dates: 01/01/2017 - 12/21/2017

-Complimentary use of the spa fitness center
-Complimentary morning newspaper
-Beach chairs, towels and umbrellas
-Complimentary high-speed and wireless
internet access in all guest rooms
-Wireless internet connection in public
areas, at the pool and on the beach

Miscellaneous Information



Resort Fee & Inclusions 2017:
Travel Dates: 01/01/2017 - 12/21/2017

The Resort Fee is subject to applicable state and local
taxes and covers the following additional services.

Resort Fee inclusions:
-Complimentary use of the spa fitness center
-Access to 800 # calls; local phone calls in
the San Juan Metropolitan Area
-High-speed and wireless internet access
in all guest rooms
-Limited services at the 24-hour business center
-Wireless internet connection in public
areas, at the pool and on the beach
-Beach chairs, towels and umbrellas
-Use of the tennis courts
-In-room coffee and tea
-In-room bottled water
-Participation in the following activities (weather
permitting and based on availability): Selection
of daily fitness classes.

Resort Fee cost and inclusions are subject to change
without prior notice.

Transfer Options
Guests have an option of booking at an additional
cost three different transfer options:
-A transfer offered by the tour operators transfer
company (the regular ground transfer).
-Sedan Transfer: A transfer offered by hotel,
a private transfer for one to four passengers.
-Private Limousine: A transfer offered by hotel,
a private transfer for up to 6 passengers.

Cancellation Fees


2017:
01/01/17-12/21/17, within 3 days, a 3-night penalty.

Please note:
For all no-shows, reservations will be charged according
to the cancellation policy listed above (3 night penalty).

Customer Reviews


11/11/2012
Tom, Trip was great. Things I enjoyed were the overall staff service at the = Ritz, especially the beach attendants who set up our umbrellas and beach = chairs with towels each morning. The place...
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08/01/2006
Rebecca – We had such a great time!!! The Ritz Carlton San Juan in Puerto Rico was top-notch. They upgraded us to an Ocean View room for Ryan’s Birthday. The maid service, beach service, etc was te...
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