Toll Free: 800.615.3389

Moon Palace Golf & Spa Resort

Rating:
Features: Kids Program, Golf, Luxury, Weddings, Honeymoons, Spa
DAI Inside Scoop: Moon Palace really has something wonderful for everyone.

We had a great family reunion vacation here. They were able to locate all of our rooms togeher. We booked a Presidential 2 bedroom suite plus Jacuzzi rooms for other family memebers.

The Presidential Suite's living room was perfect home base for the kids to get out of the midday sun. The location was perfect too. Right in front of the pool on the Sunrise side. Don't miss the "kitchen Tour" it's fun for the whole family and you will be amazed how high quality and fresh the food is. You will also learn the secret of why Moon Palace has the best ice cream in North America. (try the coconut or any of the flavors made with fruit...or try them all!)

If you have large group or destination wedding Moon Palace is the resort for you. Large meeting and banquest spaces are available and the staff is top notch. Meeting rooms from 12 to 500 are available. Multiples spaces are also possible.

Rooms here are in 3 locations. The golf course suites are the newest. Sunrise Side seems to be everyone's favorite. Nizuc is the original moon palace phase.

You may see a few room names. Most rooms are Superior Deluxe. This is the same as the rooms called Jacuzzi Suites. They have a King or 2 Double Beds. there is a jacuzzi in the bedroom.

You may see a location along with the room name,
oceanfront = means a view straight on to the ocean
Sunrise= on the Sunrise side
Golf = on the golf course.

We have some vacation club membership weeks that we are selling that come with a gaurantee oceanview on the Sunrise Side and some spa treatments. Ask your agent this is not detailed on this page.

Hotel Information


Moon Palace Cancun
Carretera Cancun-Chetumal Km. 36.5
Riviera Maya
77500 Cancun, Q.R., Mexico


Distance from hotel to town, 7 miles (11 kms).
Distance from hotel to Cancun International Airport (CUN), 5 miles (8 kms).

Located 5 miles south of the airport and nestled between
the pristine 1,975-foot white-sand beach and 55 acres of
tropical foliage, this all-inclusive property offers 2,314
air-conditioned rooms, most with ocean or partial ocean
views, and features Double Whirlpool Tub, 14 restaurants,
16 bars including 6 swim-up bars and 6 Double Whirlpool
Tubs, 7 pools, tennis, a full-service spa, a signature golf
course on premises, miniature golf, a kid's club,
discotheque, a daily activity program and theme nights. Stay
at one, enjoy select Palace Resorts.

Hotel Amenities


Activities Program Bar (lobby)
Bar (sports) Basketball Courts (2)
Beauty Salon ($) Bicycle Rentals ($)
Billiards Car Rental ($)
Children's Activities Children's Club
Concierge Disco
Dry Cleaning Services ($) Elevators
Entertainment (live) Fitness Center (2)
Game Room Ice Machines
Laundry Service ($) Massage
Miniature Golf Multilingual Staff
Nightclub Parking
Physician (on call) ($) Pool (children's)
Restaurants (14) Sauna
Scuba Demonstration Spa (full service) ($)
Steam Room Tennis Courts (lighted) (6)
Travel Agency ($) Volleyball
Wedding Services

Parking (valet)
The Sunrise, Nizuc & Grand sections of the resort offer
valet parking free of charge.

Miscellaneous Amenities: (6)
Whirlpool Tub

Pools
2 Childrens/2 Outdoor. A kid's pool is available in the Sunrise section for
children ages 4-12. The kid's pool offers a variety of
slides and water activities.

Internet Access (wireless)
Wireless Internet service is offered in both public areas and
guestrooms at no cost for guests using their laptops. If a
guest needs to use the computer located in the lobby or
business centers, then they must pay the applicable fee. The
Golf suites at Moon Palace Cancun do not have access to
wireless internet service.

Miscellaneous Amenities
-Twenty six 32" LCD screens in the sports book area
-NOIR Nightclub for up to 300 guests with a VIP section
-Wired Teens Lounge
-Sky Bar (Sunrise Section)
-The FlowRider Double: The only one offered at a hotel in
Mexico and the only one in Cancun/Riviera Maya. The
FlowRider Double by Waveloch is a wave simulator that
creates two lanes of endless waves for hours of surfing.
Fun for all ages and levels of experience, participants
can either bodyboard or use the stand up flowboards. The
Flowrider is parrt of the All-Inclusive inclusions.

Dolphin Encounters: ($)
Dolphin Discovery at Moon Palace Cancun:
Please be advised: The dolphin habitat located at Moon
Palace Cancun is currently unavailable for guests until
further notice. This attraction is managed and operated by
the expert team at the Dolphin Discovery Group.

Palace Resorts will continue to offer these experiences at
neighboring dolphin habitats operated by Dolphin Discovery.
Clients can book this experience with their $1500.00 USD
resort credit. Roundtrip transfers will be provided as
follows:

-Dolphin Discovery will be providing roundtrip boat
transfers for guests who book the Wet & Wild excursion,
inclusive of a dolphin experience.
-Dolphin Discovery will also be providing roundtrip bus
transportation for guests taking part in a dolphin only
experience at their dolphinarium in Maroma.

The attraction is managed by an expert team of trainers from
Dolphin Discovery, members of the International Marine
Animal Trainers Association, with facilities in Isla Mujeres,
Cozumel, Puerto Aventuras and throughout the Caribbean. This
awe-inclusive offering allows guests the unique opportunity
to safely swim and interact with eight friendly dolphins, in
a state-of-the-art, saltwater aquarium that is more than
37,000 square feet in size. The attraction offers three
types of experiences for guests: Dolphin Encounter, Royal
Swim and Ultimate Dolphin Swim. The Dolphin Encounter is
ideal for families, with the opportunity to swim with the
dolphins and receive warm handshakes, hugs and kisses. The
Royal Swim is a dynamic program which includes the famous
foot push, where the dolphins swim underneath the guests and
gently push them to the surface by their feet. The
interactive program also features the dorsal tow, where two
dolphins offer a ride of a lifetime, pulling the guest with
their sturdy dorsal fins. The Ultimate Dolphin Swim offers
free time with the dolphins, a peek at the friendly mammals
through submarine views and a belly ride.

Marina
Marina with non motorized water sports

Moon Spa & Golf Club
Moon Spa & Golf Club is open 365 days a year from 6:30am
until dark. It has 3 courses of 9 holes: Jungle, Lake and
Dune. Tee time reservations may be made up to 30 days
in advance.

GOLF COURSE DATA
Number of Holes 3 courses of 9 holes
Par 36
Yardage Total of 10,798 yards
Slope ratings 133/128/124
Course ratings 75.3/72/70.4
Fairways Paspalum
Greens EE1 Paspalum

GOLF COURSE AMENITIES
Bag Storage Snack Bar
Pro Shop Practice Area
Club Rental Golf Carts

Club House with 2 Restaurants, Bars, Full Spa Services
in 30 treatment rooms

RESERVATIONS INFORMATION
Tee times may be reserved in advance at the Moon Spa & Golf
Club by either fax or email. Please send all requests to:
Golf Reservations
Fax: 011 (52 998) 881-6089
Email: teetimes@palaceresorts.com



($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above
may have an additional fee associated with them.

Accommodation Categories And Descriptions


Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on
request, and subject to availability.

Children Policy:
Children's age break is 17 years old.

Maximum Occupancy:

2017
Deluxe Resort View - 4 adults or 2 adults and 2 children and 1 infant.
Superior Deluxe Garden View - 4 adults or 2 adults and 2 children and 1 infant.
Junior Suite Golf Course - 2 adults.
Superior Deluxe Ocean View - 4 adults or 2 adults and 2 children and 1 infant.
Superior Deluxe Ocean Front - 2 adults.
Concierge Level - 2 adults.
Wellness Suite - 4 adults or 2 adults and 2 children and 1 infant.
Ambassador Suite - 2 adults.
Family Deluxe - 2 adults and 4 children or
3 adults and 3 children or
4 adults and 2 children.

2018
Deluxe Resort View - 4 adults or 2 adults and 2 children and 1 infant.
Superior Deluxe Garden View - 4 adults or 2 adults and 2 children and 1 infant.
Junior Suite Golf Course - 2 adults.
Superior Deluxe Ocean View - 4 adults or 2 adults and 2 children and 1 infant.
Superior Deluxe Ocean Front - 2 adults.
Concierge Level - 2 adults.
Wellness Suite - 4 adults or 2 adults and 2 children and 1 infant.
Ambassador Suite - 2 adults.
Family Deluxe - 2 adults and 4 children or
3 adults and 3 children or
4 adults and 2 children.

Deluxe Resort View Room, (RVR) Double whirlpool tub; private
bath with shower; balcony; welcome bottle of wine; seating
area; liquor dispenser; daily refreshed mini bar contains
sodas, bottled water, juices, domestic & imported beers;
coffee maker; bath amenities; bathrobes & slippers;
professional hairdryer and straightener; iron/ironing
board; digital safe (laptop size); individually controlled
air conditioning; direct dial telephone; smart TV; alarm
clock/radio/ipod dock; 24 hour room service & turndown
service; non smoking room; wireless internet. The views
are limited and could be partially obstructed. Two rooms
available for the physically challenged guests, upon
request and not guaranteed.
Bedding: 1 king bed or 2 double beds.

Superior Deluxe Garden View, (SD2) double whirlpool tub; private
bath with shower; balcony; welcome bottle of wine; seating
area; liquor dispenser; daily refreshed mini bar contains
sodas, bottled water, juices, domestic & imported beers;
coffee maker; bath amenities; bathrobes & slippers;
professional hair dryer and straightener; iron/ironing
board; digital safe (laptop size); individually controlled
air conditioning; direct dial telephone; smart TV; alarm
clock/radio/ipod dock; 24 hour room service & turndown
service; non smoking room; wireless internet.
Bedding: 1 king bed or 2 double beds.
View: Garden.

Junior Suite Golf Course, (JH8) Double whirlpool tub; Private
bath with shower; Screened terrace with chairs & table;
Welcome bottle of wine; Seating area; Liquor dispenser;
Daily refreshed minibar contains sodas, bottled water,
juices, domestic & imported beers; Coffee maker; Bath
amenities; Bathrobes & slippers; Professional hair dryer
and straightener; Iron/ironing board; Digital safe (laptop
size); Individually controlled air conditioning; Direct dial
telephone; Smart TV; Alarm clock/radio/iPod dock; 24 hour
room service & turndown service; Non smoking room; Wireless
internet; DVD player; Ceiling fan. Golf cart included for
personal use. Room located on the Golf Course.
Bedding: 1 king bed.
View: Golf Course.

Superior Deluxe Ocean View, (DSO) Double whirlpool tub; Private
bath with shower; Balcony; Welcome bottle of wine; Liquor
dispenser; Daily refreshed minibar contains sodas, bottled
water, juices, domestic & imported beers; Coffee maker; Bath
amenities; Bathrobes & slippers; Professional hair dryer and
straightener; Iron/ironing board; Digital safe (laptop size);
Individually controlled air conditioning; Direct dial
telephone; Smart TV; Alarm clock/radio/iPod dock; 24 hour
room service & turndown service; Non smoking room; Wireless
internet.
Bedding: 1 king bed or 2 double beds.
View: Ocean.
Television
Smart TV with Youtube , vTuner and Weather Channel.

Superior Deluxe Oceanfront, (SDF) Double whirlpool tub; Private
bath with shower; Balcony; Welcome bottle of wine; Liquor
dispenser; Daily refreshed minibar contains sodas, bottled
water, juices, domestic & imported beers; Coffee maker; Bath
amenities; Bathrobes & slippers; Professional hair dryer and
straightener; Iron/ironing board; Digital safe (laptop size);
Individually controlled air conditioning; Direct dial
telephone; Smart TV; Alarm clock/radio/iPod dock; 24 hour
room service & turndown service; Non smoking room; Wireless
internet.
Bedding: 1 king bed.
View: Oceanfront.

Concierge Level, Double whirlpool tub; Private bath with
shower; Balcony; Welcome bottle of wine; Seating area;
Liquor dispenser; Daily refreshed minibar contains premium,
upgraded brands of liquor and sodas, bottled water, juices,
domestic & imported beers; In room snacks include chips,
chocolates, peanuts & crackers; Coffee maker with a
selection of premium cafe; Luxury bath amenities; Bathrobes
& slippers; Professional hair dryer and straightener;
Iron/ironing board; Digital safe (laptop size); Individually
controlled air conditioning; Direct dial telephone; Apple
TV with special apps; Alarm clock/radio/iPod dock; 24 hour
room service from select restaurants to create a "Special
Menu"; Non smoking room; Wireless internet; Ocean view; DVD
and CD player; Pillow menu; Aromatherapy menu; Nightly
turndown service; Two 25 minute massages at the
Beach/Spa/Treatment rooms (location varies); Private beach
lounge chair area with waiter service; Exclusive beach bag
(one per room, per stay); Private candlelight dinner at
select locations (once per stay); Nightly petit fours;
Exclusive Concierge phone service; Private check in (subject
to availability). The Concierge Level room requires a 3 night
minimum stay.
Number of accommodations: 76
Bedding: 1 king bed.
View: Ocean.

Wellness Suite, (WNS) Double whirlpool tub; Private bath with
shower; Private balcony with chairs & table; Welcome bottle
of wine; Seating area; Liquor dispenser; Daily refreshed
minibar contains premium, upgraded brands of liquor and with
an assortment of bottled water, green tea, mineral water,
energy drinks, coconut water, fruit juices and a selection
of teas; Coffee maker with a selection of premium cafe;
Luxury bath amenities; Bathrobes & slippers; Professional
hair dryer and straightener; Iron/ironing board; Digital
safe (laptop size); Individually controlled air conditioning;
Direct dial telephone; Apple TV with special apps; Light up
alarm clock; Radio/iPod dock; 24 hour room service with a
menu catered to healthy meals, with a selection of low
calorie, gluten free, organic products & high protein meals;
Non smoking room; Wireless internet; DVD and CD player;
Pillow menu; Aromatherapy menu; Nightly turndown service;
Direct access from room terrace to private pool (pool access
only for guests booking the Wellness Suite); Access to aqua
spinning bikes; Exclusive beach bag (one per room, per stay);
Personal trainer; Two in-room pool towels; Wellness Sports
Kit which includes yoga mat, fitness jump rope & dumbbells;
Daily ante meridiem service of fruit and juice placed on the
balcony; Bath salts for in-room hydrotherapy use with the
double whirlpool tub & 100% natural soaps also provided.
Bedding: 1 king bed or 2 double beds.
View: Pool/Garden.

Ambassador Suite(*), (ARS) Double whirlpool tub; Private bath with
shower; Balcony; Welcome bottle of wine; Seating area;
Living room & dining room; Liquor dispenser contains premium,
upgraded brands of liquor and daily refreshed minibar
contains sodas, bottled water, juices, domestic & imported
beers; In room snacks include chips, chocolates, peanuts &
crackers; Coffee maker with a selection of premium cafe;
Luxury bath amenities; Bathrobes & slippers; Professional
hair dryer and straightener; Iron/ironing board; Bathroom
scale; Garment Steamer; Digital safe (laptop size);
Individually controlled air conditioning; Direct dial
telephone; Smart TV; Alarm clock/radio/iPod dock; 24 hour
room service & turndown service. Non smoking room; Wireless
internet; DVD and CD player; Pillow menu; Aromatherapy menu;
Double sink counter; Exclusive beach bag (one per room, per
stay); Walk-in closet.
Bedding: 1 king bed.
View: Ocean.

Family Deluxe, 2 connecting Superior Deluxe Gardenview rooms.
One room with a king bed and connecting room with 2 double
beds. Double whirlpool tub; Private bath with shower;
Balcony with chaise lounge chairs & table; Welcome bottle of
wine; Seating area; Liquor dispenser contains premium,
upgraded brands of liquor and daily refreshed minibar
contains sodas, bottled water, juices, domestic & imported
beers; Bathrobes & slippers; Professional hair dryer and
straightener; Iron/ironing board; Digital safe (laptop size);
Individually controlled air conditioning; Direct dial
telephone; Smart TV; Alarm clock/radio/iPod dock; 24 hour
room service & turndown service; Non smoking room; Wireless
internet; Welcome amenities for families, video game console
in the room; Selection of video games upon request;
Selection of DVDs upon request; Fun in the Sun Bucket Kit;
Special room service menu for kids; Minibar in the kids'
room offers chocolate milkshakes, juice, soda, bottled water
and kid friendly snacks; Kids bath amenities; Kid sized
slippers and robes.
View: Garden.

Concierge Level Inclusions:
-Rooms with best views and locations
-King beds guaranteed
-Special room service menu (select restaurant menu)
-Two 25 minute massages on the Beach or at the Spa (location
varies)
-Nightly turn down service guaranteed
-Nightly petit fours
-Expresso/American coffee machine
-Luxury bath amenities
-DVD player/CD player
-iPod dock/radio/alarm clock
-Pillow menu
-Aromatherapy
-Professional blow dryer
-Exclusive concierge phone service
-Upgraded brands of liquors in room dispenser
-Private beach lounge chair area with waiter service
-Exclusive beach bag
-Private check in and out. Late check out and early check
in (subject to availability)

Concierge Level Inclusions are valid for the Concierge
Level room category only.


(*) Denotes on request basis only, no allotment given.

All accommodations include: balcony or terrace, alarm clock, bathrobes,
coffee maker, hairdryer, internet access (high speed), iron, ironing
board, liquor dispenser, purified water, room service (24-hour), safe
(in accommodation), slippers, telephone (direct dial), television (flat
screen), air conditioning (individually controlled) and bathrobe.

Whirlpool
Double Whirlpool Tub

Mini-bar
Includes bottled water, soda, juices and domestic beer

Telephone
Unlimited long distance phone calls to Mexico, Continental US and Canada.

Miscellaneous Amenities
Flat iron

Miscellaneous Amenities
Wine upon arrival

Turndown Service
turndown service upon request (standard in suites)

Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.

Food And Beverage Outlets


Lobby Bar Sunrise Section, Snacks, bar & live music

General Opening Hours: 10:00am to 1:00am

Noir Night Club, Disco and bar. Hours of Operation: Tuesday,
Thursday, Friday and Saturday 10:30pm-3:00am

Pool Bar Columpios, . Hours of Operation: 9:00am-12:00am

Arrecifes, Located in the central lobby. Offers a breathtaking
breakfast every morning. You may eat healthily at their generous fruit
and yogurt bar or opt for a savory custom omelet. Don't ignore the
Mexican snack section and the very fresh fruit juices. Hours of
Operation: Dinner buffet: 6:00pm-11:00pm

Cuisine: Brazilian.

Wet clothing or uncovered swimwear not allowed. Long pants,
collared shirts, and shoes required.

Bugambilias, located in the central lobby. Hours of Operation:
Breakfast buffet: 6:45am-11:00am Lunch International buffet: 12:30pm-
5:00pm Dinner Mexican buffet: 6:00pm-11:00pm

Cuisine: International, Mexican.

Dress Code: Casual.
Wet clothing or uncovered swimwear not allowed.

El Caribeno, located adjacent to lobby. Hours of Operation:
Breakfast buffet: 7:00am-11:30am Lunch buffet: 12:30pm-4:00pm Dinner a
la carte: 6:00pm-11:00pm

Cuisine: Caribbean.

Dress Code: Casual.
Wet clothing or uncovered swimwear not allowed.

El Manglar, Located just off the lobby, this restaurant offers
buffet-style dining with attentive service. Be sure not to choose your
selections too quickly. There will be surprises at every meal and the
featured menus change often, so wander around and take in the options
first. Hours of Operation: Breakfast buffet International:
6:30am-11:30am Lunch buffet International: 12:30pm- 4:00pm Dinner
buffet: 6:00pm-11:00pm

Cuisine: International, Italian.

Dress Code: Casual.
Wet clothing or uncovered swimwear not allowed.

La Gondola, Located adjacent to the lobby. Hours of Operation:
Breakfast buffet International: 7:00am-11:30am Dinner buffet:
6:00pm-11:00pm

Cuisine: International, Italian.

Dress Code: Casual.
Wet clothing or uncovered swimwear not allowed.

La Trattoria(*), located near the Golf Villas. Hours of
Operation: Lunch buffet: 12:00pm- 4:30pm Dinner a la carte:
6:00pm-11:00pm

Cuisine: Italian.

Dress Code: Casual Elegant.
Pants, collared shirt with sleeves and closed shoes. Dress
code applies to minors from 1.10m tall.

(*) Denotes reservation is required.

Los Caporales, located in the Central lobby. Hours of Operation:
Dinner: 6:00pm-11:00pm

Cuisine: Mexican.

Dress Code: Casual Elegant.
Wet clothing or uncovered swimwear not allowed. Long pants,
collared shirts, and closed shoes required.

Los Tacos, Located Poolside. Hours of Operation: Lunch a la
carte: 10:00am- 5:30pm Dinner a la carte: 6:00pm-11:00pm

Cuisine: Mexican.

Dress Code: Casual Elegant.
Wet clothing or uncovered swimwear not allowed. Long pants,
collared shirts, and shoes required.

Momo(*), located adjacent to the lobby. Hours of Operation:
Dinner a la carte : 6:00pm-11:00pm

Cuisine: Asian, Oriental.

Dress Code: Casual.

(*) Denotes reservation is required.

Palapa Barracuda, a poolside restaurant/bar. Hours of Operation:
Breakfast buffet International: 8:00am-10:30am Lunch buffet
International: 11:30am- 4:30pm Dinner a la carte: 6:30pm-10:30pm

Cuisine: Steaks.

Dress Code: Casual.
* Wet clothing or uncovered swimwear not allowed.

Palapa Delfines, Located at the poolside. Lunch at Palapa is most
convenient to the pool area. The featured items are hamburgers and
sandwiches and of course whatever kind of drink you might desire. One
day they may bring around a custom Caribbean Cooler. Mixed from wine,
Sprite and fruit juices, it just may be the most refreshing drink you've
ever enjoyed. Hours of Operation: Lunch buffet: 11:30 am - 4:00 pm
Dinner buffet: 6:00 pm - 11:00 pm

Dress Code: Casual.
Wet clothing or uncovered swimwear not allowed.

Palapa Fragata, a poolside restaurant/bar. Hours of Operation:
Lunch buffet International: 12:00pm- 4:30pm Dinner buffet:
6:30pm-10:30pm

Cuisine: International, Seafood.

Palapa Pelicanos, Dining in the moonlight next to a picturesque
overlooking the ocean redefines what relaxation can be. Enjoy prime
steak or chicken seasoned to your preference. Linger here after you
finish your dinner your drinks will never run low and let the breeze
caress your worries away. A poolside restaurant/bar. Hours of Operation:
Lunch International buffet: 12:30pm- 4:00pm Dinner: Sushi a la carte:
6:00pm-11:00pm

Cuisine: International, Sushi.

Riviera Maya(*), Located in Golf Villas. Hours of Operation:
Dinner a la carte: 6:00pm-11:00pm

Cuisine: Mexican.

Dress Code: Casual Elegant.
Long pants, collared shirt with sleeves and shoes. Dress
code applies to minors from 1.10m tall.

(*) Denotes reservation is required.

Beach Lounge, Bar service, sushi & snacks

General Opening Hours: 6:00pm to 12:00am

Add-On Package (Honeymoon, Vow Renewal Or Anniversary 2017-2018)


HONEYMOON, VOW RENEWAL OR ANNIVERSARY PACKAGE 2017-2018

Booking Dates: 05/12/2016 - 12/23/2017
05/08/2017 - 12/23/2018
Travel Dates: 12/24/2016 - 12/23/2017
12/24/2017 - 12/23/2018

Package Inclusions:
-A complimentary bottle of sparkling wine
-Mini cake
-Honeymoon dinner at select restaurants
-Two t-shirts
-Breakfast in bed (upon request)
-Guaranteed turndown service
-Honeymooner's desk
-Late check out until 6:00pm (upon
request and subject to availability).

Package Minimum Stay: 3 nights

Please Note:
-This package is complimentary.

Specialty Package (All Inclusive Package 2017)


ALL INCLUSIVE PACKAGE 2017

Booking Dates: 05/25/2016 - 12/23/2017
Travel Dates: 12/24/2016 - 12/23/2017

Package Inclusions:
-Luxurious accommodations
-Fine dining
-Delicious snacks
-Top shelf drinks
-Room service 24 hours
-Sensational daily & nightly entertainment
-Professional hair dryer and flat iron
-Wireless internet
-Unlimited phone calls within Mexico and to the
Continental U.S. and Canada. Some restrictions apply.
-Included internet use (30 minutes) in the
business center, per room, per stay.
-Taxes & gratuities
-Use of the facilities of all IHR Properties in Cancun,
Riviera Maya, Playa del Carmen, Cozumel and Isla Mujeres
Transportation available from select resorts. IHR guests
do not share exchange privileges at Le Blanc Spa Resort
Day pass purchase is required.
-Includes all meals including breakfast, lunch, dinner
and snacks at any of the buffet style and a la carte
restaurants. All beverages including domestic beer,
select international liquor brands, and
international wines.

Package inclusions are subject to change.

Miscellaneous Information



Day Pass/Night Pass to access The Grand at Moon Palace Cancun
-In order to provide the best experience for all guests, the
facilities available at The Grand at Moon Palace Cancun are
now exclusively available to guests staying within The
Grand.
-Guests who are staying at Moon Palace Cancun (Sunrise,
Nizuc and the Golf Villas) or any other Palace Resorts
property can purchase day or night passes to access The
Grand. Day Pass/Night Pass rates may be paid with the Resort
Credit. This will ensure seamless customer service
throughout.
-Day Pass/Night Pass rates are provided to guests staying at
the Palace properties that wish to visit The Grand at Moon
Palace Cancun.
-Night pass rates will apply for those dining at The Grand.
-16% tax and fee will apply and may not be paid with Resort
Credit. These taxes and fees can be paid with cash, credit
card or other authorized means.

Guest Transportation
-In an effort to streamline the guest transportation
experience between resorts and recreational destinations,
the following routes are now in operation. Guests have to
schedule the transfers.
-Moon Palace Cancun to Sun Palace and Beach Palace
-Exchange privileges between all resorts are still
applicable to guests, should they choose to go visit
another property.
-This is not complimentary.

FlowRider
-The FlowRider Double by Waveloch is a wave simulator
that creates two lanes of endless waves for hours of
surfing. Fun for all ages and levels of experience,
participants can either bodyboard or use the stand
up flowboards.

Cancellation Fees


2017
12/24/16-01/03/17, within 14 days, 3-night penalty.
01/04/17-12/23/17, within 2 days, 1-night penalty.

2018
12/24/17-01/03/18, within 14 days, 3-night penalty.
01/04/18-12/23/18, within 3 days, 1-night penalty.

No shows will incur a 100% penalty.

Customer Reviews


07/23/2007
Hi Sue, We absolutely loved our vacation (at Moon Palace). This was the first all inclusive for my husband and the girls and they were thrilled with it. The resort was beautiful and had everything we...
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04/03/2006
Hi, Rebecca. We had a great trip! Moon Palace is really a fantastic resort and, all in all, we couldn't have been treated better. The weather was perfect, a bit cool the first couple of days but ni...
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02/22/2006
Hi Tom, The Moon Palace was great! We only had one day of rain, otherwise sunny everyday! The restaurants were full of very delicious food, frankly we ate too much, but hey we’re on vacation. ...
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