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NH Krystal Cancun

DAI Inside Scoop: The Krystal Cancún Hotel is conveniently located within walking distance to the most popular malls, an endless variety of restaurants, and the convention center. The hotel consists of 322 rooms and luxury suites perfectly positioned on the beautiful beaches of the Caribbean and surrounded by the impressive development of the Nichupte Lagoon.

Hotel Information

Krystal Cancun
Blvd. Kukulcan Km 9
Zona Hotelera
77500 Cancun, Quintana Roo, Mexico

Distance from hotel to town, 6 miles (10 kms).
Distance from hotel to Cancun International Airport (CUN), 11 miles (18 kms).

Krystal Cancun awaits you with 453 contemporary & modern
rooms featuring stunning views of the Caribbean Sea. This
resort is ideal for families, couples, honeymooners, weddings,
meetings and social events. Here, you can enjoy the panoramic
view from beautiful rooms, cool down in our infinity style pool &
Jacuzzi, take a break in the Bali day beds, or exercise your
body and spirit at the Fitness Center & Spa, while your children
have fun at "Kids Club". Discover the excellent gastronomy
of the renowned "Hacienda El Mortero" Restaurant, with its
gourmet Mexican cuisine and the sounds of the traditional

Hotel Amenities

Accommodations for Physically Challenged Guests
Activities Desk Babysitting Services ($)
Bar (swim-up) Bars (4)
Beach Business Center
Car Rental ($) Children's Program
Concierge Currency Exchange
Entertainment Fitness Center
Gift Shop Guest Services
Jacuzzi Laundry Service ($)
Multilingual Staff Parking
Physician (on call) ($) Pool
Pool (children's) Restaurants (3)
Spa ($) Travel Agency ($)
Valet Watersports

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above
may have an additional fee associated with them.

Accommodation Categories And Descriptions

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on
request, and subject to availability.

Children Policy:
Children's age break is 12 years old.

Maximum Occupancy:

Standard - 3 adults or 2 adults and 2 children
or 3 adults and 1 child
or 1 adult and 2 children.
Deluxe Oceanview - 3 adults or 2 adults and 2 children
or 3 adults and 1 child
or 1 adult and 2 children.
Krystal Club - 3 adults or 2 adults and 2 children
or 3 adults and 1 child
or 1 adult and 2 children.
Family Studio - 2 adults or 2 adults and 2 children
or 1 adult and 2 children.

Standard, (STD) Located in tower A, 1st to 8th floors, 365 square
feet with boulevard view. All rooms have panoramic sliding
windows. None of the rooms have a balcony. Standard sized
bathrooms with bathtub and shower, template glass door in
the shower.
Bedding: 1 king bed or 2 double beds.
View: Boulevard.

Deluxe Ocean View, (DOV) Located in the tower, 1st to 8th floors,
365 square feet with partial ocean view or boulevard view.
All rooms have panoramic sliding windows. None of the rooms
have a balcony. Standard sized bathrooms with bathtub and
shower, template glass door in the shower.
Bedding: 1 king bed or 2 double beds.

Krystal Club, (KYC) 345 square feet with balcony. These rooms
are located in the new tower with 30 connecting rooms.
All rooms with balcony and panoramic ocean view. Bathrooms
have chrome accessories, special amenities, rain shower,
humid area and travertine marble. Special amenities are
bath amenities, wireless internet access, free entrance
to the gym, 20% discount on massages, 15% discount at
Hacienda el Mortero Restaurant. None of these rooms
are for the handicapped.
Bedding: 1 king bed or 2 double beds.
View: Ocean.

Family Studio, The Family Studio rooms have a complete
bedroom and living room with pull-out sofa to offer a space
of rest for the whole family, with 40 square meters of
surface area and convenient services adapted to all needs
including these amenities: refrigerator, microwave, flat
screen TV, security box, minibar.
Bedding: 1 king bed and 1 sofa bed.
View: Ocean.

Krystal Club Services:
-Private check in and check out
-Daily Continental breakfast
-Coffee and pastries during the day.
-Hors d'oeuvres and house wine during the evening
-Complimentary access to fitness center
-20% discount on massages
-15% discount at Mortero Restaurant for guests on the
European Plan (EP)

All accommodations include: safe (electronic), telephone (direct dial),
television (cable), adjoining rooms (available upon request), room
service (limited), mini-bar (fully stocked): ($), non-smoking
accommodations (available on request), purified water and air

Either a shower/bathtub combination or rain shower only.

($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.

Food And Beverage Outlets

Cascada Bar, Relax on your own swing seat with refreshing drinks
served by the infinity whirlpool.

General Opening Hours: 10:00am-6:00pm

Lobby Bar, The perfect meeting place with drinks, cocktails,
billiard tables, and of course, a daily Happy Hour!

General Opening Hours: 10:00am-12:00am

Pool Bar, It is one of the most visited bars of the hotel. It is
perfect for having a snack while sunbathing in the relax area or after a
quiet bath. It is located near the hotel's main swimming pool.

Beach Club, Live unforgettable moments in the beach club. Its
sunbeds under the tropical palapas, its tables on the sand, the breeze
and the sound of the sea... And delicious tropical appetizers and
cocktails with the taste of the Caribbean.

Aquamarina Restaurant, The setting at Aquamarina is almost as
good as the food. For a delicious variety of local and international
dishes served in an air-conditioned area overlooking the pool,
Aquamarina is where its at. Be sure to try the mouth-watering Mexican
specialties at the break- fast buffet! Breakfast is served buffet style,
while lunch and dinner are a la carte. Reservation not required.

Cuisine: International, Local.

General Opening Hours: 7:00am-11:00pm
General Opening Days: Open daily

El Mortero(*), This is the place to relive the charm of old
Mexico in an authentic hacienda-style restaurant with gourmet Mexican
fare at its best, while being accompanied by the soulful serenades of
the mariachi. A la carte restaurant.

Cuisine: Mexican.

General Opening Hours: 6:00pm-11:00pm
General Opening Days: Open daily

Dress Code: Casual.

(*) Denotes reservation is required.

Fisheria, If you want to eat in Cancun while contemplating the
sea, there is nothing better than the Fisheria. Here, a team of chefs
prepares the most delicious ceviches and seafood tacos and serves them
in the swimming pool area.

Las Velas, Situated beachfront, Las Velas Restaurant allows you
to enjoy snacks and delicious surf and turf specialties, while
experiencing an amazing view of the Caribbean Sea. Meals are served both
buffet style and a la carte. Reservation are not required.

General Opening Hours: 11:00am-5:00pm
General Opening Days: Open daily

Specialty Package (All Inclusive Package 2018)


Booking Dates: 06/22/2017 - 12/20/2018
Travel Dates: 12/21/2017 - 12/20/2018

Package Inclusions:
-Breakfast, lunch, dinner and snacks
-Room service 24 hours. Light snacks from 11:00pm to 6:00am.
Delivery fee applies.
-Two bottles of water in the room (restocked daily)
-Daily activities by the pool
-Nightly activities at the Lobby (three times a week)
-Non motorized aquatic sports available at the Water Sport
Desk by presenting the All Inclusive bracelet
-Kids Club: Let the kids enjoy the Krystal Kamp program.
-Dine out "Discover Cancun" Program: Dinner at any of the
preferred restaurants accordingly to dine out program.
-Free use of the gym
-A 20% discount on massages (not combinable with other
-Mini bar: selected products included (soft drinks, domestic
beer). Restocked daily.
-All tips and taxes included

Package inclusions are subject to change.

Bonus Features

Honeymoon Bonus
Travel Dates: 01/01/2017 - 12/20/2018

-Honeymooner will receive, on arrival, a bottle of
domestic sparkling wine and a wedding cake for two.
-Honeymoon must be noted in the booking.
-Must provide proof of marriage at check in.

Miscellaneous Information

General Information
-Optional gratuities like bellman and maids are paid
directly to hotel by clients upon check-out.

Spring Break Policy
-All spring breakers must be 18 years old to check into the
hotel, otherwise they will not be accepted unless
accompanied with parents.
-Any violation of hotel rules and regulations may result in
immediate eviction from the hotel.

Cancellation Fees

12/21/17-04/07/18, within 7 days, 2-night penalty.
04/08/17-12/20/18, within 1 day, 1-night penalty.

Customer Reviews

Hi Tom, Overall, it was a fairly decent trip. The weather held up for us as we had just missed a few days of rain before we arrived. It was a beautiful sunny days of about 87 degrees. We were a...
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