GENERAL INFORMATION

Making Your Reservation
Once you have received a price quote, please phone or e-mail the office with the correct legal names of your travelers. We will make your booking and guarantee the price we quoted at that time.

A deposit of $200 per person is due at that time. We will use the tour operator with the best rate. Promotional or sale fares may require a higher deposit. Bookings can be made up to 3 days before travel. Upon receipt of deposit, your tentative booking becomes a confirmed reservation. Payment in full is due 45 days prior to departure. Booking made less than 45 days before departure require immediate payment in full. Be sure to make your payment on time as we cannot hold reservations beyond the payment deadlines

Payments
We accept the following form of payment:

(1) Check, Certified check or Money Order.
(2)Credit Cards: American Express, Master Card, Visa or Discover Card


Mail Payments to:
Discount-All-Inclusive.com
2932 Carrie Farm Rd.
Kennesaw, GA 30144

Documentation
Documents including tickets and vouchers are shipped as soon as we receive them from the tour operator which is usually about 2-3 weeks after receipt of payment in full. A separate $10 shipping charge will apply. Overnight delivery is $15.00. International Fedex is will be charged the same amount as the Fedex charge.

Always check your documents for accuracy immediately upon receipt.

Late Bookings
Bookings made 14 days or less before departure will incur a $25 fee to cover additional expense reservation and expedite documents.

Revisions/ Changes
Once payment has been received, a fee of $15 - $25 will be charged each time changes are made to a reservation to cover administrative costs. The change penalties vary by tour operator.

Cancellations
To minimize penalties, please advise us immediately should you wish to cancel a confirmed reservation. Cancellation penalty are as follows:

46 days or more/$50.00pp
45-22 days/ $150 pp
21-00 days/ $200 pp
Additional cancellation charges: Depending on the tariff, from $50.00 to the full amount of the fare may be forfeited. Hotel penalties often apply, and the amount varies by hotel.

Cancellation penalties may vary depending on travel dates and hotel, due to certain hotel cancellation policies and airfare tariffs. Penalties up to the full amount paid may apply over holidays, peak periods and promotional sales. Cancellation insurance is highly recommended.

IMPORTANT TRAVEL INFORMATION

Increased Airport Security
Arrive at the airport early. For international travel plan to arrive 3 hours prior to departure and be checked in for your flight no later than 2 hours prior to departure. Late arriving passengers may be denied boarding. Passengers are limited to one carry on bag in addition to a personal item such as a purse or briefcase. Knives and sharp instruments are prohibited on aircraft. Anticipate various security check points and be prepared to cooperate with baggage searches etc.

Refunds
No refunds can be made for unused services or inclusive. All tickets and vouchers must be returned before a refund can be issued. Please allow 4-6 weeks for processing refunds after notifying us to cancel reservation.

Travel Insurance
Travel health and accident, baggage and trip cancellation insurance is available. Unexpected circumstances can occur at anytime, anywhere and anyone. A sudden emergency just before or even during your vacation may force you to cancel or interrupt your trip. Should this occur, the last thing you need to worry about is the money you could lose.

We strongly recommend that you protect your vacation investment with low-cost travel insurance.

Insurance Summary Information
AJV Insurance
Sunburst Holidays Insurance
Funjet Terms & Insurance
Apple Vacations Insurance

Entry Requirements
U.S. Citizens must present one of the following items at airport check-in as proof of citizenship: valid passport, naturalization papers, certified copy or original birth certificate with photo identification (drivers license). The airline cannot board any passenger who fails to carry proper documents. Unfortunately, we will be unable to make any refund due to your failure to bring the proper documentation. Non-U.S. Citizens must check with the appropriate Consulate or Tourist Board regarding entry requirements. A driver’s license alone is not acceptable as proof of citizenship.

Families Traveling with Children
Special children fares are often available for children (ages 2-11) and junior ages (12 & older). Depending on the resort children stay free and/or receive special discounts when traveling with parents to participating hotels.

Please ask for details. Infants under 2 years of age fly free (departure taxes additional), provided the child does not occupy a seat and sits in parent’s lap. Additional bedding such as rollaways and cribs are not included and if available, are payable directly to the hotel.

Baggage
Air Jamaica allows each passenger to travel with 2 checked bags (maximum weight 70lbs each) plus one carry-on bag (maximum weight 50lbs). Additional bags may incur excess baggage charges.

Not Included in the Package Price
Porterage at airports, tips to sightseeing guides, and unless otherwise indicated, tips in restaurants, to hotel bellmen in chambermaids; items of a personal nature such as laundry, phone calls or any items not specified as included.

Island Departure Tax
Not included are per person departure taxes paid at the airport when exiting. The following departure taxes payable at local currency were applicable at time of printing and equivalent to:
Jamaica-$27 US - Included with airline ticket purchase.
Nassau - $18 US
Barbados - $15 US
St. Lucia - $21 US

To verify if Jamaican departure tax is included in your airline ticket check the "fare ladder" in the bottom left hand corner of the ticket. If there is a tax coded "wd" this indicates that the tax has been paid.

RESPONSIBILITY

Airline Responsibility
Your flight itinerary is accurate at the time of booking HOWEVER the airlines do reserve the right to change flight times and routing with out notifying the consumer, travel agency or tour operator. The airlines are only responsible to deliver you to your ticket destination. The airlines do often make this type of change. You are responsible for phoning the airline and reconfirming your flight itinerary the day before travel. The Conditions of Carriage in use by the airlines concerned shall constitute the sole contract between the airlines and the purchaser of these tours and /or vacations. The airlines concerned are not liable for any act, omission or event whatsoever, that occurs during the time the passengers are not on board their plans or conveyances. Liability of the airlines for loss, damage or delay to baggage does not exceed $9.07 per pound up to a maximum of 44 lbs. for checked luggage and $400 for unchecked baggage or personal property.

Our tour operators have made arrangement with the airlines, hotels and other independent suppliers to provide the services and accommodations in connection with your vacation. Island Fitness Travel, Discount-All-Inclusive.com, Rohai, INC., Air Jamaica Vacation, Sunburst Holidays, International Lifestyles, Funjet, Apple Vacations, Unique Vacations and their associated or affiliated companies, their agents, servants and employees shall not be liable for any claims, actions, caused action, injury, damage, loss, delay or expense arising out of the action or omissions of these independent suppliers providing services including, but not limited, to transportation, hotel, food or sightseeing services over whom we do not have direct control. In the unlikely event you should have a dispute with any supplier we will do our best to assist in resolving the matter.

Please understand that we cannot accept responsibility for loss, damage, delay or inconvenience, whether physical or emotional, resulting from factors beyond our control including, but not limited, to the Acts of God, weather, mechanical breakdowns, labor disputes or strikes, disturbances, force majeure, sickness, pilferage, quarantine, acts of terrorism, government actions or the failure of any aircraft, watercraft or other means of transportation to depart or arrive as scheduled, or for your failure to obtain valid documents or your failure to follow instructions.

We cannot accept liability for loss or delay of your luggage or personal property, loss of enjoyment, loss of pay, emotional distress, upset or disappointment resulting from the actions of any independent supplier or from any factor beyond our control.

All prices , hotel information, special offer, bonuses and/or inclusions in this brochure/web site are accurate at time of printing and are subject to change without notice. The right is reserved to withdraw any program and/or offer in this brochure/web site and/or make such changes as, in our sole discretion, as we deem necessary at any time. All featured information; opinions and descriptions on hotels, condominiums or villas are advertisements based on such facts and representations provided by each property. Although our best efforts were made to ensure accuracy, we cannot assume responsibility for errors or omissions in the content of the advertisements, charts or other information in this catalog.

Payment for a vacation shall constitute acceptance to all terms, conditions and/or provisions outlined on this web site.

Peak Travel Periods
The prices in brochures may not apply for travel over holidays and certain peak periods.