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Iberostar Paraiso Del Mar

Rating:
Features: Kids Program, Weddings, Honeymoons

Hotel Information


IBEROSTAR Paraiso del Mar
Chetumal Puerto Jurez Km. 309, Playa Paraiso
77710 Playa del Carmen, Quintana Roo, Mexico


Distance from hotel to Playa del Carmen, 20 minutes.
Distance from hotel to Cancun International Airport (CUN), 30 minutes.

This is a charming all-inclusive resort, where beautiful
architecture meets nature to create a perfect balance. The
property offers 400 yards of white sand beach. It has a
spectacular lake pool with center islands covered with palm
trees, waterfalls and whirlpools, plus a separate children's
pool. There is shuttle service within the hotel grounds
every 15 minutes. The following services are also available
at an extra charge: laundry, babysitting, internet,
hospitality desk, shops and 24 hour a day medical service,
plus a top-of-the-line spa with beauty salon located at the
Iberostar Playa Paraiso Shopping Center. Conference rooms
are also available for private events, at a charge. Easy to
reach. Hard to leave.

Easy to reach. Hard to leave.

Hotel Amenities


Accommodations Accommodations for Physically Challenged Guests
Aerobics (aqua) Archery
Babysitting Services ($) Bar (beach)
Bar (swim-up) (2) Barber Shop ($)
Bars Basketball
Basketball (water) Beach
Beach (onsite) Beauty Salon ($)
Billiards Bocce
Breakfast Room Car Rental Desk ($)
Catamarans Children's Activities
Children's Playground Conference Rooms ($)
Credit Cards (accepted) Currency Exchange ($)
Disco/Nightclub Dive Center ($)
Doctor (on call) ($) Entertainment
Exercise Classes Facilities for Physically Challenged Guests
Fitness Center Floors (3)
Front Desk (24-hour) Game Room
Gift Shop ($) Golf (onsite) ($)
Health Club Hospitality Desk
Ice Machines Internet Access ($)
Jacuzzis (outdoor) Kayaks
Laundry Service ($) Lounges
Massage Services ($) Massage Services ($)
Medical Services ($) Meeting Room ($)
Mini Market Multilingual Staff
Non-Smoking Accommodations (available)
Parking Ping Pong
Pool Pool (children's)
Pool (freshwater) Pool (outdoor)
Pool (salt water) Poolside Grill
Poolside Meal Service Ramp (for physically challenged)
Recreation Area Restaurant
Restaurants (9) Rooms (388)
Sailing Sauna ($)
Security (24-hour) Spa ($)
Suites (16) Sundries Shop
Taxi Stand ($) Teen Club
Tennis Court (lighted) Tennis Courts (day/night)
Tennis Instructor ($) Tour Desk ($)
Tours & Excursions ($) Towel Service
Towels (beach) Towels (beach/pool)
Travel Agency ($) Turkish Bath ($)
Umbrellas (beach/pool) Volleyball (beach)
Watersports (motorized) ($) Watersports (non-motorized)
Wedding Coordinator ($) Wedding Site ($)
Wheelchair Access Whirlpool
Windsurfing

Internet Access (wireless): ($)
At the Convention Center

Babysitting Services
-The client must pay the babysitter directly (cash only).
-The maximum number of children per babysitter is 3 children
at a time.

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above
may have an additional fee associated with them.

Markets


Wedding, All Inclusive, Beach, Dive, Spa, Golf, Honeymoon,
Romance and Family Friendly.

Accommodation Categories And Descriptions


Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on
request, and subject to availability.

Children Policy:
Children's age break is 12 years old.

Maximum Occupancy:

2017
Standard - 4 adults or 2 adults and 2 children or
3 adults and 1 child.
Superior Standard Room - 4 adults or 2 adults and 2 children or
3 adults and 1 child.
Junior Suite - 4 adults or 2 adults and 2 children or
3 adults and 1 child.
Standard Family Room* - 6 adults or 4 adults and 2 children or
3 adults and 3 children or
5 adults and 1 child.
Ocean Front Junior Suite - 4 adults or 2 adults and 2 children or
3 adults and 1 child.
Ocean Front Superior Junior Suite - 4 adults or 2 adults and 2 children or
3 adults and 1 child.
Ocean Front Presidential Junior Suite - 4 adults or 2 adults and 2 children or
3 adults and 1 child.
Presidential Suite - 4 adults or 2 adults and 2 children or
3 adults and 1 child.

*There is a 4 adult minimum in the Standard Family Room.

2018-2019
Standard - 4 adults or 2 adults and 2 children or
3 adults and 1 child.
Superior Standard Room - 4 adults or 2 adults and 2 children or
3 adults and 1 child.
Junior Suite - 4 adults or 2 adults and 2 children or
3 adults and 1 child.
Standard Family Room* - 6 adults or 4 adults and 2 children or
3 adults and 3 children or
5 adults and 1 child.
Ocean Front Junior Suite - 4 adults or 2 adults and 2 children or
3 adults and 1 child.
Ocean Front Superior Junior Suite - 4 adults or 2 adults and 2 children or
3 adults and 1 child.
Ocean Front Presidential Junior Suite - 4 adults or 2 adults and 2 children or
3 adults and 1 child.
Presidential Suite - 4 adults or 2 adults and 2 children or
3 adults and 1 child.

*There is a 4 adult minimum in the Standard Family Room.

Standard, (STD) Room with a private balcony with garden view, air
conditioning, ceiling fan, minibar (stocked every other day
with beer, soft drinks and bottled water). room service from
11:00am-11:00pm, flat screen TV, alarm clock, digital safe,
coffee maker, iron and ironing board and hair dryer. King
rooms with stand up shower, double rooms with bathtub/shower
combo. Total area is 431 square feet.
Bedding: 1 king bed or 2 double beds.
View: Garden or Jungle.

Superior Standard Room, (S0H) this room is slight larger than the
Standard Room, 431 sq. ft., preferential room location,
access to spa wet areas.
Bedding: 1 king bed or 2 double beds.
View: Garden.

Junior Suite, (JRS) Junior Suite with a private balcony with
garden view, air conditioning, ceiling fan, minibar (stocked
every other day with beer, soft drinks and bottled water),
room service from 11:00am-11:00pm, flat screen TV, alarm
clock, digital safe, coffee maker, iron and ironing board
and hair dryer. King rooms with stand up shower, double
rooms with bathtub/shower combo. Total area is 474 square
feet. Location convenient to pool or beach. Complimentary
WiFi in lobby. Complimentary access to Spa Sensations wet
area.
Bedding: 1 king bed or 2 double beds.
View: Garden or Jungle.

Oceanfront Junior Suite, (FJR) Junior Suite with a private
balcony with oceanfront view, air conditioning, ceiling fan,
minibar (stocked every other day with international beer,
soft drinks and bottled water), room service from
11:00am-11:00pm, flat screen TV, alarm clock, digital safe,
coffee maker, iron and ironing board, hair straightening
iron and hair dryer. King rooms with stand up shower, double
rooms with bathtub/shower combo. Total area is 474 square
feet. Complimentary access to Spa Sensations wet area.
Complimentary WiFi in lobby. Daily turndown service.
Bedding: 1 king bed or 2 double beds.

Standard Family Room, (PR5) Room with guranteed connecting
bedrooms, one room with 2 double beds and one room with 1
king bed. A private balcony with garden view; air
conditioning, ceiling fan, minibar (stocked every other day
with beer, soft drinks and bottled water), room service from
11:00am-11:00pm, flat screen TV, alarm clock, digital safe,
coffee maker, microwave, iron and ironing board and hair
dryer. Bathroom with bathtub/shower combo. Total area is 861
square feet. Complimentary WiFi in lobby. Room service
includes children's menu. Family amenities with children's
items. Priority reservations at specialty restaurants.
Complimentary access to Spa Sensations wet area.

Oceanfront Superior Junior Suite, (FUJ) Junior Suite with a
private balcony with oceanfront access, located on the
ground floor, air conditioning, ceiling fan, minibar
(stocked every other day with international beer, soft
drinks and bottled water), room service from
11:00am-11:00pm, flat screen TV, alarm clock, digital safe,
coffee maker, iron and ironing board, hair straightening
iron and hair dryer. King rooms with stand up shower, double
rooms with bathtub/shower combo. Total area is 474 square
feet. Beachfront location on the first floor with direct
access to the beach. Complimentary WiFi in lobby.
Complimentary access to Spa Sensations wet area. Unlimited
dinner reservations. Beach towels in room.
Bedding: 1 king bed or 2 double beds.

Oceanfront Presidential Junior Suite(*), (PEJ) Junior Suite with
oversized bedroom with a private terrace with ocean view.
Air conditioning, ceiling fan, minibar (stocked daily with
beer, soft drinks and bottled water), room service from
11:00am-11:00pm, flat screen TV, alarm clock, digital safe,
coffee maker, iron and ironing board, hair dryer, hair
straightening iron, bathrobe and slippers. King rooms with
stand up shower, double rooms with bathtub/shower combo.
Total area is 947 square feet. Oceanfront view. Convenient
location, on second floor, near beach and pool. Welcome
amenity. Complimentary WiFi in lobby. Complimentary access
to Spa Sensations wet area. Unlimited reservations at
specialty restaurants. Daily turndown service. Espresso
machine. One aromatherapy service. Beach towels in room.
Bedding: 2 double beds.

Presidential Suite(*), (PST) Suite with oversized bedroom with a
large living room, a separate dining room and kitchenette.
Private wrap around terrace with ocean view, whirlpool and
sun loungers. Individually controlled air conditioning,
ceiling fan, minibar (stocked daily with beer, soft drinks
and bottled water), room service from 11:00am-11:00pm, flat
screen TV, alarm clock, DVD and CD player, digital safe,
coffee maker, iron and ironing board, hair dryer. Spacious
bathroom with double vanity sink, bathrobe and slippers,
luxorious bath amenities, shower and separate whirlpool tub.
Total area is 2583 square feet. Oceanfront view. Convenient
location on the second floor, near beach and pool. Welcome
amenity. Early check in and late check out upon availability.
Complimentary WiFi in room and lobby. Complimentary access
to Spa Sensations wet area. Unlimited reservations at
specialty restaurants. Private check in in the room. Beach
towels in room. Daily turndown service. One romantic
turndown service. Espresso machine, microwave, hair
straightening iron. One aromatherapy service. Access to
IBEROSTAR Paraiso Lindo. One 50 minute massage per person
per stay. One romantic dinner. Game console. Flowers in
room. This suite offers the advantage of connecting rooms
with a Junior Suite with 2 double beds when purchased
separately.
Bedding: 1 king bed.

(*) Denotes on request basis only, no allotment given.

All accommodations include: hairdryer, telephone, heating (central),
towels, housekeeping, trouser press: ($), internet access (wireless):
($), wake-up calls, internet access: ($), iron, ironing board, maid
service, mini-bar, air conditioning, movies (in accommodation): ($),
alarm clock, non-smoking accommodations, balcony (private),
refrigerator, ceiling fan, safe (in accommodation), coffee/tea maker,
shower, connecting rooms (available on request), smoke detector, crib
(on request) and television (cable, satellite).

Room Service (limited)
from 11:00am to 11:00pm

Bathtub
only in rooms with 2 double beds


($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.

Food And Beverage Outlets


El Teatro, Bar Salon

General Opening Hours: 5:00pm-12:00am

Kiosko, Beach Bar

General Opening Hours: 10:00am-5:00pm

La Cupula, Lobby Bar

General Opening Hours: 9:00am-1:00am

La Fuente, Lobby Bar

General Opening Hours: 9:00am-12:00am

La Perla, Swim Up Bar

General Opening Hours: 11:00am-5:00pm

Las Olas, Swim Up Bar

General Opening Hours: 11:00am-6:00pm

El Mercado, Open for continental breakfast, breakfast, lunch,
dinner & late snacks. Gentlemen must wear shirts with sleeves for dinner

Dress Code: Casual.

La Plaza, Gentlemen must wear shirts with sleeves for dinner

Breakfast Hours: 7:00am-10:00am
Dinner Hours: 6:30pm-10:00pm

Dress Code: Casual.

El Puente
General Opening Hours: 11:00am-6:30pm

El Colonial(*), Gourmet, open daily for dinner only. Gentlemen
must wear shirts with sleeves and long trousers.

Dinner Hours: 6:30pm-10:00pm

(*) Denotes reservation is required.

El Faro(*), Tropical, open daily for dinner only. Gentlemen must
wear shirts with sleeves and long trousers.

Dinner Hours: 6:30pm-10:00pm

(*) Denotes reservation is required.

El Rodizio(*), Open daily for dinner only. Gentlemen must wear
shirts with sleeves and long trousers.

Cuisine: Brazilian.

Dinner Hours: 6:30pm-10:00pm

(*) Denotes reservation is required.

Hashiru(*), Open daily for dinner only. Gentlemen must wear
shirts with sleeves and long trousers.

Cuisine: Japanese.

Dinner Hours: 6:30pm-10:00pm

(*) Denotes reservation is required.

La Dorada(*), Open daily for dinner only. Gentlemen must wear
shirts with sleeves and long trousers.

Cuisine: Mediterranean.

Dinner Hours: 6:30pm-10:00pm

(*) Denotes reservation is required.

La Hacienda(*), Open daily for dinner only. Gentlemen must wear
shirts with sleeves and long trousers.

Cuisine: Mexican.

Dinner Hours: 6:30pm-10:00pm

(*) Denotes reservation is required.

Corona
General Opening Hours: 5:00pm-1:00am

Star Rock Cafe
General Opening Hours: 8:00pm-3:00am

El Puerto(*), Open daily for dinner only. Men must wear shirts
with sleeves.

Dinner Hours: 6:30pm-10:00pm

Dress Code: Casual.

(*) Denotes reservation is required.

Please Note:
The number of guaranteed reservations varies among the
different hotels since this is established by their own
management based on number of restaurants available on site
and the average stay of their guests.

Length of Stay & Amount of Guaranteed Reservations:
3 nights: 1 guaranteed reservation.
4 to 6 nights: 2 guaranteed reservations.
7 to 9 nights: 3 guaranteed reservations.
10 to 13 nights: 4 guaranteed reservations.
14 nights: 5 guaranteed reservations.

Restrictions:
-Reservations have to be made in advance.
-Dress code applies: gentlemen must wear shirts with
sleeves at all specialty restaurants, and they must wear
long trousers at most of them. Appropriate footwear is
also encouraged.
-Most restaurants are non-smoking.
-Also, at certain restaurants there is a minimum age: e.g.
Gourmet El Museo at Paraiso Lindo and Gourmet L'Etoile at
Paraiso Maya (12 years).
-Any extra reservation will be granted only if there is
availability on the very same day. Guests are placed on a
waiting list and they will be notified that afternoon.

Add-On Package (Honeymoon Package 2016-2017)


HONEYMOON PACKAGE 2016-2017

Booking Dates: 07/31/2015 - 10/31/2017
Travel Dates: 12/01/2015 - 10/31/2017

Package Inclusions:
-Bottle of champagne
-Fruit basket
-Iberostar gift

Please Note:
-Copy of the marriage certificate will be
required upon check-in at the hotel
-Promotion/Voucher code: HONEYMOON

Add-On Package (Honeymoon Package 2018-2019)


HONEYMOON PACKAGE 2018-2019

Booking Dates: 06/20/2017 - 10/31/2019
Travel Dates: 11/01/2017 - 10/31/2019

Package Inclusions:
-Bottle of champagne
-Fruit plate
-Iberostar gift

Please Note:
-Marriage certificate copy will be required upon arrival at
hotel reception.

Specialty Package (All Inclusive 2016-2017)


ALL INCLUSIVE 2016-2017

Booking Dates: 07/31/2015 - 10/31/2017
Travel Dates: 12/01/2015 - 10/31/2017

Package Inclusions:
-Unlimited imported & domestic drinks
-International buffet restaurant with "show cooking"
-Mexican, Mediterranean, Japanese, Tropical, Steakhouse,
Brazilian and gourmet a la carte dining
-Beach restaurant & grill for lunch and snacks
-Swim-up bars (3), 8 bars
-Room service from 11:00am to 11:00pm
-All inclusive is available 24 hours.

Package inclusions are subject to change.

Miscellaneous Information



Iberostar Exchange Privileges:
-Clients from Iberostar Paraiso del Mar and Iberostar
Paraiso Beach can spend the day (9:00am to 6:00pm) at
Iberostar Tucan and Iberostar Quetzal or Iberostar Cozumel
without paying for a day pass (transportation not included).
-The same above privileges are given for clients from either
Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel
-Clients from Iberostar Paraiso Lindo have full access to
facilities & restaurants (if availability allows it) at
Iberostar Paraiso del Mar and Iberostar Paraiso Beach and
have a day access (9:00am to 6:00pm) to Iberostar Tucan,
Iberostar Quetzal or Iberostar Cozumel (transportation not
included).
-Clients of Iberostar Paraiso Maya have full access to
facilities & restaurants (if availability allows it) of
Iberostar Paraiso del Mar and Iberostar Paraiso Beach as
well as Paraiso Lindo and have a day access (9:00am to
6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar
Cozumel (transportation not included).
-Clients of Iberostar Grand Hotel Paraiso have full access
to facilities & restaurants (if availability allows it) to
the whole Paraiso Complex and have a day access (9:00am to
6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar
Cozumel (transportation not included).

General Information
-This IBEROSTAR Resort is a part of the "Premium Collection".

Spring Break Groups Policy:
Travel Dates: 01/01/2017 - 10/31/2019

-In order to maintain a family oriented environment,
IBEROSTAR Hotels and Resorts will be implementing a policy
directed at student/youth groups.
-Students/youths are considered by the hotel as any person
between 16 and 23 years of age.
-In addition to the Spring Break Policy instituted for all
bookings traveling in the months of March and April, groups
shall adhere to the following conditions:
-Any student/youth group must be pre-approved and will be
reviewed on a case by case basis.
-Upon check in, each group will be required to leave a
refundable cash deposit of $200.00 USD per room for any
charges or damages that might be incurred during the stay.
-In the event that any members from the group engage in
inappropriate behavior disrespecting hotel staff and/or
other guests or cause physical damages to the facilities,
the hotel management reserves the right to expel the entire
group without reimbursement or refund of the remaining
nights.

Spring Break Policy:
Travel Dates: 01/01/2017 - 10/31/2019

IBEROSTAR Hotels and Resorts is a family oriented
environment. Bookings traveling in the months of March and
April will be subject to the following conditions:

-The minimum age requirement for check in is 18 years of
age.
-One parent or chaperone at least 25 years of age will be
required per room for check in.
-In the event that any guests engage in inappropriate
behavior disrespecting hotel staff and/or other guests or
cause physical damages to the facilities, the hotel
management reserves the right to expel the said guest
without reimbursement or refund of the remaining nights.


Local Attractions


Tourist Attractions Nearby:
-Tulum: 60 minutes by car
-Xel Ha: 60 minutes by car
-Xcaret: 30 minutes by car

Cancellation Fees


2017
11/19/16-10/31/17, within 3 days, 1-night penalty.

2018-2019
11/01/17-10/31/19, within 3 days, 1-night penalty.