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El Dorado Royale Resort and Spa

Rating:
Features: Adults Only, Luxury, Weddings, Honeymoons, Spa, Condé Nast List
DAI Inside Scoop: El Dorado Royale Resort and Spa is a fantastic resort for your destination wedding!

Discount All Inclusive is one of the top selling agencies in the United States for this hotel and are recommended by the resort as a vacation specialist for this destination.
(Gourmet Inclusive Vacation Consultant - GIVC)

Casita Suites are THE HOT ITEM for honeymoons. Be sure to book early to get one of these luxurious suites. During the busy seasons they do sell out months in advance.

We love the cool contemporary look to the lobby, bars and restaurants.

The El Dorado Royale Resort and Spa is one of the top selling and most luxurious honeymoon resorts in the Mayan Riviera.



A note about room categories:
Oceanfront Jacuzzi Jr. Suite are in a 2 story building directly on the ocean. Garden view Jacuzzi Jr. Suite is the 1st and 2nd floors of the building behind oceanfront.
Ocean View Jacuzzi Jr. Suite is the 3rd floor of the building behing oceanfront. The ocean view is not always a clear view, as it may be over the oceanfront building.
Swim Up Jacuzzi Jr. Suites - located on the lazy river pool, may or may not have an ocean view.
Look at our pics to see the actual pictures of these room categories.

Call and ask us about El Dorado Royale Resort and Spa. We have first hand experience with this resort and can help you with all of your vacation, honeymoon or wedding planning.

Hotel Information


El Dorado Royale Riviera Maya, a Spa Resort by Karisma
Carretera Cancun, Tulum km 45
77710 Riviera Maya, Quintana Roo, Playa del Carmen, Mexico


Distance from hotel to town, 25 miles (40 kms).
Distance from hotel to Cancun International Airport (CUN), 18 miles (29 kms).

El Dorado Royale Riviera Maya, a Spa Resort by Karisma is
an adults only resort located in the heart of the Riviera
Maya. Nestled on a mile-long strand of pearl white beach,
guests will find world-class restaurants, renowned chefs,
personal concierges and bars. Guests of El Dorado Royale,
are more than welcome to visit El Dorado Casitas Royale and
Generations Riviera Maya next door to partake in their
activities and enjoy restaurants and most bars. Whether you
are coming here to get married, escaping on your honeymoon
or celebrating a beautiful life together, El Dorado Royale
provides the perfect backdrop for romance. 25 minutes south
of Cancun, 10 minutes south from Puerto Morelos and 35
minutes south of downtown Cancun. A romantic secluded all
inclusive 478 room Spa Resort for adults only.

Hotel Amenities


Activities (recreational) Ballroom
Banquet Facilities Bar (swim-up) (3)
Bars/Lounges (5) Beauty Salon ($)
Bicycling Boats (paddle) ($)
Car Rentals ($) Conference Rooms
Currency Exchange ($) Dry Cleaning Services ($)
Entertainment (nightly) Equipment Rentals ($)
Fishing (deep sea)$ Fitness Center
Gift Shop Jacuzzis
Kayaks Laundry Service ($)
Medical Services ($) Restaurants
Safe Deposit Boxes Sauna ($)
Scuba Diving ($) Shop (logo) ($)
Snorkeling Spa
Sports Center Steam Rooms
Tour Desk ($)

Concierge
The Exclusive Concierge Service hours are from 8:00am to 5:30pm

Shuttle
-Courtesy bus to Cancun and Playa del Carmen

Pools: (5)
Including a natural salt water pool

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above
may have an additional fee associated with them.

Accommodation Categories And Descriptions


Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on
request, and subject to availability.

Children Policy:
-No children allowed.
-You must be at least 18 years of age to stay at this hotel.

Maximum Occupancy:

2018
Luxury Junior Suite with Jacuzzi - 3 adults.
Swim Up Jacuzzi Junior Suite - 3 adults.
Beachfront Jacuzzi Junior Suite - 2 adults.
Beachfront Honeymoon Suite - 2 adults.
Royal Suite - 2 adults.
Royal Swim Up Suite - 2 adults.
Two Bedroom Presidential Suite - 6 adults.
Connoisseur Two Bedroom Suite - 6 adults.

Luxury Junior Suite With Jacuzzi, (L9J) These suites are
surrounded by lavish garden views and are decorated with
inspirational Mexican culture. Featuring authentic dark wood
furniture, each suite has contemporary bathrooms equipped
with a luxury Jacuzzi, double sinks and the hotel's
signature amenities, creating an overall relaxing and
romantic atmosphere. Size: 590 square feet/55 square meters.
Bedding: 1 king bed or 2 double beds.
View: Garden.

Beachfront Jacuzzi Junior Suite, (VFD) These suites are decorated with
inspirational Mexican culture located a few steps from the beach and
close to a pool & natural salt pool. Featuring authentic dark wood
furniture, each suite has contemporary bathrooms equipped with luxury
Jacuzzi, double sinks and the hotel's signature amenities, creating an
overall relaxing and romantic atmosphere. Size: 590 square feet/ 54.81
square meters.
Bedding: 1 king bed.

Swim Up Jacuzzi Junior Suite, (SJJ) With convenient direct access to a semi-
private pool from your terrace, these suites are decorated with
inspirational Mexican culture. Featuring authentic dark wood furniture,
each suite has contemporary bathrooms equipped with luxury Jacuzzi,
double sinks and the hotel's signature amenities, creating an overall
relaxing and romantic atmosphere. Located from Villa 1 to 5 and from
Villa 51 to 55. Size: 590 square feet/54.81 square meters.
Bedding: 1 king bed or 2 double beds.
View: Partial Ocean.

Beachfront Honeymoon Suite, These suites feature elegancy, charm and are
full of romance with an amazing view of the Caribbean, great to lose
yourself in a moment and enjoy paradise. Includes authentic dark wood
furniture, each suite has contemporary bathrooms equipped with luxury
Jacuzzi, double sinks and the hotel's signature amenities, creating an
overall relaxing and romantic atmosphere. Premium services included:
Personalized check-in, upgraded in-room amenities, champagne and fruit
platter upon arrival, additional pillow menu, in-room aromatherapy menu,
premium room service, Personal Concierge, exclusive pool and beach butler
service. Includes the Honeymoon and Anniversary package when guests stay
a minimum of 3 nights and guests must travel within 30 days of wedding
date. Size: 590 square feet/54.81 square meters.
Bedding: 1 king bed.

Royal Suite(*), Room carefully decorated updated and designed to relax and
enjoy, with DVD-player, connoisseur cabinet with four different selected
spirits to delight, upgraded minibar. Welcome amenities (fruit basket,
bottle of champagne and house wine), daily turn down service Butler/
concierge service available supporting guest needs, aromatherapy and
pillow menu to choose, dinner reservations, movie selection menu, in
suite complimentary internet access. All rooms feature lovely wooden
furniture. Within the hotel facilities: internet phone, Elounge and beach
candle lit dinner once during their stay. 590 square feet or 54.813
square meters. Located in Villas 40, 41, 42.
Bedding: 1 king bed.

Royal Swim Up Suite(*), (RWY) Step into your lazy river just outside your Royal
Suite. Room carefully decorated updated and designed to relax and enjoy,
with DVD player, connoisseur cabinet with four different selected spirits
to delight, upgraded minibar. Welcome amenities (fruit basket, bottle of
champagne and house wine), Daily turn down service Butler/concierge
service available supporting guest needs, aromatherapy and pillow menu to
choose, dinner reservations, movie selection menu, in suite complimentary
internet access. All rooms feature lovely wooden furniture. Within the
hotel facilities: internet phone, Elounge and beach candle lit dinner
once during their stay. 590 square feet or 54.813 square meters. Located
in Villas 40, 41, 42.
Bedding: 1 king bed.

Two Bedroom Presidential Suite(*), Step inside the oceanfront Presidential
Suite. Includes a master bedroom with king size bed, a second bedroom
with 2 double beds, living room, dining room, private swimming pool,
indoor and outdoor Jacuzzis, outdoor hammocks and much more. The 2
Bedroom Presidential Suite includes more than just the spaciousness of
the one-story suite; it goes above and beyond your wildest expectations
of extravagance. Oversized bathrooms for both bedrooms, plasma screen TV
and DVD player in both bedrooms, surround sound theater in living room,
ceiling fans, air conditioning, fine Italian linens, iron and ironing
board in both bedrooms, lavish amenities kit, luxury bath products,
private swimming pool with personal chaise lounge chairs and beds,
hammock on private patio Blender, coffee maker, microwave and stovetop
(all inside your personal kitchenette), crystal glassware, cable TV,
wireless internet access, fully stocked premium bar (alcohol, wine,
champagne, juice, tea, bottled water, ice cream and deluxe fruit
baskets), elegant welcoming decoration for suite including fresh flowers.
3584.50 square feet/333 square meters. Located in Villas Coba (5601 &
5602), Chichen (5603 & 5604), Tulum (5605 & 5606).
Bedding: 1 king bed and 2 double beds.
View: Oceanfront.

Connoisseur Two Bedroom Suite, .
Connoissuer Collection Program Inclusions
-Connoisseur phone line to assist with planning your
vacation, pre-schedule dinner reservations, spa treatments,
activities
-Premium branded bathroom amenities
-15% discount on Food & Beverage expenses (premium wines and
liquors) and all spa services
-Customizable bar (from Gourmet Inclusive menu)
-Escorted by your Mayordomo and in room check-in
-Pillow menu
-Aromatherapy menu
-Cell phone to use during your stay
-Priority seating at hotel restaurants
-Personalized bathrobes
-Dessert trays during turndown service
-Fruit baskets
-Espresso machines
-Premium coffee and teas
-Smart TV
-Daily selection of newspapers/magazines
-Dedicated Mayordomo
-Gourmet Inclusive
-Dedicated beach beds
-Unlimited romantic beach/pier dinners (must be prearranged
with Mayordomo 24 hours in advance)
-Nightly turndown gifts
-Departure gift
-Private roundtrip airport transfer for up to 5 people
-Welcome bottle of champagne

(*) Denotes on request basis only, no allotment given.

All accommodations include: air conditioning, alarm clock radio, bath
(private), ceiling fans, coffee maker, hairdryer, television
(satellite), iron, ironing board, safe deposit box, shower, telephone
(direct dial) and internet access (wireless).

Miscellaneous Amenities
-private terrace with a hammock and amenity kit
-mini-bar with soft drinks


Telephone (international Direct Dial)
Effective October 1, 2015, free unlimited international
calling from Mexico to anywhere in the world is included.

Room Service (24-hour)
-Restrictions apply during rainy days.

Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.

Food And Beverage Outlets


Bar Las Guacamayas, bar with swings. Located next to Spa Villas
for cold Mexican beers, cheladas, exotic cocktails or aged tequila with
live music.

General Opening Hours: 5:00pm-2:00am

Bellinis Bar, Enjoy from a variety of Bellini's in a contemporary
lounge ambiance.

Gaviotas Seashore Bar, located in front of Kampai restaurant

General Opening Hours: 8:00am to 11:00pm

Jojo's Beach Bar, Located on the beach with spectacular views of
the ocean.

Martinis Lobby Bar, Sip martinis at the sophisticated-chic
Martini Bar which offers a variety of premium vodkas from around the
world.

Swim Up Bar La Isla, Located at the main pool.

General Opening Hours: 9:00am-5:00pm

Swim Up Bar Las Fuentes, Swim up bar located at Las Fuentes
Swimming Pool

General Opening Hours: 9:00am-5:00pm

Swim Up Bar Tucanes, Swim up bar also offering shaded area with
comfortable seating.

General Opening Hours: 9:00am to 5:00pm

Kick, Flip flopless midday grill, ocean front, in a laid back
atmosphere you can enjoy delicious preparations from the grill as well
as typical Mexican specialties together with an ice cold beer or other
beverage of your liking.

Santa Fe Grill, In the midst of decor reminiscent of the old New
Mexico missions, Santa Fe Grill is an innovative proposal catering
unique flavors on coal oven cooked dishes and presentations ideal for
sharing. It is, no doubt, a memorable experience for the guest,
recommended to enjoy at sunset due to its spectacular view of the sun
setting over the surrounding mangrove. Open for dinner.

Cocotal Restaurant, Elegant, air conditioned. Serving a la carte
breakfast and dinner a la carte. Non smoking restaurant. Chef's menu.

Breakfast Hours: 7:00am-11:00am
Dinner Hours: 5:30pm-10:00pm

Dress Code: Casual Elegant.

D'italia Casitas, Contemporary authentic Italian cuisine in a
luxury beachfront setting that offers traditional dishes, along with
creations from the hotel's international chefs.

D'italia Restaurant, Contemporary Italian Cuisine. Open for
dinner a la carte. Stylish air conditioned specialty restaurant. Non
smoking. .

Dinner Hours: 5:30pm-10:00pm

Dress Code: Casual Elegant.

Fuentes Restaurant, Come and enjoy one of the world's most
avant-garde concepts in culinary entertainment. Open kitchen with full
cooking show of iron chef level. A one-of-a-kind Culinary Theater with
gourmet acts hosted and performed by the Chef and Sommelier designed to
satisfy both, your appetite and your curiosity. The Chef, will take you
on a journey filled with exquisite aromas, colors, textures, contrasts
and flavors, and the finest selection of ingredients from the green
house. The Sommelier, guides you through the magic behind the subtle art
of pairing to make this epicurean journey an absolutely memorable GI
experience.

Dress Code: Casual Elegant.

Jo Jo's Caribbean Seaside Grill, At Jojo's the guest will be able
to enjoy the freshest seafood gourmet dishes with a spectacular view of
the Caribbean in casual ambience for lunch. The perfect place at night
to delight yourself with the ocean breeze while savoring dinner.

Cuisine: Caribbean.

Kampai Restaurant, Kampai not only has its own sushi menu, but
also is creatively decorated with Buddha statues and other eye-catching
oriental designs.

Cuisine: Pacific Rim.

Lunch Hours: 1:30pm - 3:30 pm
Dinner Hours: 6:00pm - 10:00pm

Dress Code: Casual Elegant.

La Cabana Pizzeria, Wood burning oven pizzas served to order, and
a selection of Angus burgers, gourmet bites among other succulent
Mexican botana preparations.

General Opening Hours: 11:30am-5:00pm

La Isla Restaurant, Open air Palapa restaurant. Non Smoking.

Cuisine: International, Mediterranean.

Breakfast Hours: Continental,6:00am-7:00am;International,7:00am-11:00am
Lunch Hours: 12:30pm-3:00pm
Dinner Hours: 6:00pm-10:00pm

Las Olas, Open for lunch. Serving delicious salads and
sandwiches.

Rincon Mexicano, Mexican Author's Cuisine. Welcome to the real
Mexico, the perfect place to experience authentic Mexican "street food"
during lunch time while you enjoy the relaxed ambiance with stunning
garden views. During dinner, delight your senses with the exclusive
"Mexican Author's Cuisine" in a pleasant and casual atmosphere.

Spot, Located in a corner, surrounded by tropical bushes. Get
caught enjoying the sun, the breeze and feast on the premium beverage
service. Have a mouthwatering gourmet breakfast and lunch.

Health Bar, Serving fresh fruits, whole-wheat cookies and
smoothies.

General Opening Hours: 8:00am-4:00pm

Please Note:
-All restaurants operate on select schedules.
-A maximum of 6 people per table is allowed.
-For groups with more than 6 people, restrictions may apply.

Dress Code Information:
To enhance the hotel's unique dining experience, please
comply with the following casual elegant dress code in all
gourmet restaurants.

-Ladies: Capri pants, dresses, skirts, long pants, shoes,
dress sandals.
-Gentlemen: Formal Bermuda shorts, long pants, collared
shirts, casual shoes or dress sandals.

Add-On Package (Gourmet Inclusive Package 2018)


GOURMET INCLUSIVE PACKAGE 2018

Booking Dates: 09/28/2017 - 12/22/2018
Travel Dates: 12/23/2017 - 12/22/2018

Package Inclusions:
-Accommodations as selected
-Welcome glass of sparkling wine and refreshing towel
-All gourmet meals and specialty bites
-Alcoholic and non-alcoholic beverages from a selection of
domestic and international premium brands
-Minibar with beer, water, soft drinks stocked once a day
-Daily and nightly activity program with live music and
shows
-Bicycles provided to ride around the premises
-Non-motorized water sports: kayaks and snorkeling gear
-Scuba clinics in the pool
-Hospitality desk
-Six swimming pools, one of them is a natural salt water
pool
-Two hard surface lighted tennis courts. Rackets and balls
provided free of charge. Restrictions apply to be used at
night.
-Complementary shuttle to Cancun and Playa del Carmen
(Reservation required)
-Personal Concierge Service from 8:00am to 5:00pm
-Fitness center, sauna and steam room
-Room service 24 hours (restrictions apply on rainy days)
-Taxes and gratuities included
-Wireless internet available
-Valet parking service
-Unlimited free international calls, includes cell phones and
land lines outside of Mexico

Add-On Package (Memorable Moments Honeymoon Anniversary 2018)


MEMORABLE MOMENTS HONEYMOON & ANNIVERSARY PACKAGE 2018

Booking Dates: 09/28/2017 - 12/22/2018
Travel Dates: 12/23/2017 - 12/22/2018

Package Inclusions:
-Personal services of a Romance Maitre D
-Private gourmet four course candlelit dinner on the beach
-Romantically decorated suite with rose petals, aroma therapy
and candles following private dinner
-Chef's special gourmet breakfast in bed morning after dinner
-Beachfront sky massage 2 X 1 offer
-Chilled bottle of champagne delivered to room upon arrival
-A 15% discount on spa services
-Fresh tropical floral arrangement in room
-One night anniversary return stay voucher

Please Note:
-Complimentary when booking a 5 night stay or longer in a
Swim Up Jacuzzi Junior Suite category or higher.
-Available for purchase to non-qualifying couples.
-Valid in USA & Canada market only.
-Copy of marriage certificate (or wedding invitation with
wedding photo) required at check-in.
-Package can be reserved for use up to 30 days after wedding
date for honeymoons and 30 days before and after wedding
date for anniversaries.
-One massage must be purchased to receive one of equal or
lesser value complimentary.
-One night return stay voucher valid for future stays of 5
nights (not including free night) or longer, non-transferable,
holidays excluded and must be used within 395 days of check
out date.
-Package inclusions may vary without previous notice.
-Not combinable with any other promotion unless otherwise
specified.
-Not valid for any reservations traveling with a group or
wedding party.
-Not combinable with Taste of Romance

Add-On Package (Taste Of Romance Honeymoon Package 2018)


TASTE OF ROMANCE HONEYMOON PACKAGE 2018

Booking Dates: 09/28/2017 - 12/22/2018
Travel Dates: 12/23/2017 - 12/22/2018

Package Inclusions:
-Chilled bottle of champagne delivered to room upon arrival
-Specialty turndown service that includes a gourmet sweet
treat
-A 15% discount on spa services
-Late check out up until 3:00pm (subject to availability)

Please Note:
-Complimentary when booking a 5 night stay or longer.
-Available for purchase to non-qualifying couples.
-Valid for USA & Canada market only.
-Copy of marriage certificate (or wedding invitation with
wedding photo) required at check-in.
-Package can be reserved for use up to 30 days after wedding
date
-Package inclusions may vary without previous notice.
-Not combinable with any other promotion unless otherwise
specified.
-Not valid for any reservations traveling with a group or
wedding party.

Package inclusions are subject to change.

Miscellaneous Information



Important Information
-The resort advised that it is not recommended for
physically challenged guests.

Environmental Levy
The Municipalidad of Solidaridad in the Rivera Maya is one
of the most beautiful places in the Mexican Caribbean.
Tourism has been instrumental in driving the economic and
social development of the region. In an effort to continue
to preserve, conserve and beautify the destination, the
Municipality of Solidaridad has implemented a small
environmental levy on visitors. Effective for travel
10/11/17 to 12/31/17, the hotels will collect $10 Mexican
pesos per room per day. From 01/01/18 onwards, hotels will
collect $20 Mexican pesos per room per day. The proceeds
will be deposited in an environmental trust to fund local
projects.

Cancellation Fees


2018
12/23/17-01/02/18, within 30 days, 100% penalty.
01/03/18-08/17/18, within 7 days, 2-night penalty.
08/18/18-12/22/18, within 3 days, 2-night penalty.

Customer Reviews


03/25/2011
Tom, The El Dorado Royale was great. The staff was very personable and asked I share my feelings on Trip Advisor. Here is what I wrote. Peggy and I didn't use the certificates you sent and I will be ...
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09/02/2009
Rebecca, I want to thank you very much for the great price that you gave us as well as the coupons for the El Dorado Royale. I have already passed your name around to others at work and family ...
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05/26/2009
HI. Tom. We had a great time. Because of the flu scare, the resort was down to 20% capacity and they were so glad that visitors were actually there that they upgraded us to a Casita suite w/private in...
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