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Grand Riviera Princess

Rating:
Features: Kids Program, Budget, Weddings, Spa
DAI Inside Scoop: All Suites - New Resort - Great Prices
Those three things are making the Grand Riviera Princess a hot seller right now.

This Grand Riviera Princess offers an exciting array of activities and amenities including a great buffet, 7 themed restaurants and a spa. There is something for everyone from the smallest guests to weddings & honeymoon. We recommend the spa services highly and they offer a wide variety of services and therapies.

This is a great destination for weddings, honeymoons and anniversaries.

Hotel Information


Grand Riviera Princess All Suites Resort & Spa
Prolongacion 5ta Avenida, Mz. 20, Lt. 6, Centro
77710 Playa del Carmen, Quintana Roo, Mexico


Distance from hotel to town, 2 miles (3 kms).
Distance from hotel to Cancun International Airport (CUN), 22 miles (35 kms).

The Grand Riviera Princess is located in the stunning
Riviera Maya. The hotel is perfect for an unforgettable
vacation thanks to its magnificent surroundings. 672 fully-
equipped rooms with a range of services offer a variety of
possibilities to choose from; Junior Suite, Junior Suite
Deluxe, delightful Villas or the glamour of the Platinum
Suite. In addition, there is the Junior Suite Deluxe Pool,
with easy and direct access to the pool. There is a wide
range to choose from, and in addition, we offer a selection
of magnificent buffets and 7 thematic restaurants, offering
rich and varied choices, the renowned food from the Mexican
"Haciendas", traditional Swiss food and delicious Italian
meals, providing the most exquisite gastronomic delights
with unforgettable tastes and aromas. In short, this is a
hotel which offers endless possibilities for enjoying your
holiday to the full.

Hotel Amenities


Accommodations (physically challenged)
Activities Desk Aerobic Classes
Aerobics (water) Banquet Room
Bar (swim-up) Bars/Lounges
Basketball Court Beach (onsite)
Beauty Salon ($) Billiards
Boat Rentals ($) Breakfast Room
Business Center Car Rental Desk ($)
Children's Activities Children's Playground
Coffee Shop Concierge
Conference Rooms ($) Currency Exchange
Disco Dive Center ($)
Doctor (on call) ($) Entertainment
Exercise Classes Fitness Center
Float Mats Game Room
Gift Shop Golf (nearby) ($)
Hospitality Desk Ice Machines
Internet Access ($) Jacuzzis (outdoor)
Medical Services ($) Meeting Room ($)
Multilingual Staff Newsstand ($)
Parking Facility Ping Pong
Pool (children's) Pool (outdoor)
Poolside Beverage Service Poolside Grill
Restaurant Safe Deposit Boxes (in room)
Sauna Shuffleboard
Snack Bar Spa ($)
Taxi Stand ($) Tennis Courts (lighted)
Tennis Instructor ($) Tour Desk
Tours & Excursions ($) Trail (hiking)
Trail/Track (jogging) Volleyball (beach)
Water Aerobics ($) Watersports (motorized) ($)
Watersports (non-motorized) ($) Wedding Coordinator
Wedding Site

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above
may have an additional fee associated with them.

Accommodation Categories And Descriptions


Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on
request, and subject to availability.

Children Policy:
Children's age break is 12 years old.

Maximum Occupancy:

2017
Junior Suite - 3 adults or 2 adults and 2 children.
Deluxe Junior Suite - 3 adults or 2 adults and 2 children.
Deluxe Junior Suite Swim Out - 3 adults.
Platinum Suite - 3 adults or 2 adults and 2 children.
Laguna Villa Suite - 2 adults.
Master Suite - 3 adults or 2 adults and 2 children.
Family Club Deluxe Junior Suite* - 3 adults or 2 adults and 3 children
3 adults and 2 children.
Family Club Deluxe Junior Suite - 3 adults or 2 adults and 3 children
Swim Out* 3 adults and 2 children.

*This category must have at least 2 children in the room.

2018
Junior Suite - 3 adults or 2 adults and 2 children.
Deluxe Junior Suite - 3 adults or 2 adults and 2 children.
Deluxe Junior Suite Swim Out - 3 adults.
Platinum Suite - 3 adults or 2 adults and 2 children.
Laguna Villa Suite - 2 adults.
Master Suite - 3 adults or 2 adults and 2 children.
Family Club Deluxe Junior Suite* - 3 adults or 2 adults and 3 children
3 adults and 2 children.
Family Club Deluxe Junior Suite - 3 adults or 2 adults and 3 children
Swim Out** 3 adults and 2 children.

*This category must have at least 2 children in the room.
**This category must have at least 1 child in the room.

Junior Suite, (JRS) Sofa, Full bathroom with shower, balcony or
terrace.
Number of accommodations: 25
Bedding: 1 king bed or 2 double beds.

Deluxe Junior Suite, (JSD) Full bathroom with Jacuzzi, sofa,
balcony or terrace.
Number of accommodations: 25
Bedding: 1 king bed or 2 double beds.

Deluxe Junior Suite Swim Out, (RFG) Bedroom and living area with
sofa, full bathroom with Jacuzzi and shower.

Platinum Suite, (PLT) Platinum Suites have a sofa and a bathroom
with a Jacuzzi and a Jacuzzi on the terrace. Some are
ocean view. Guests staying a minimum of 4 nights will
receive an Open Water Circuit (Once per adult, per week).
Number of accommodations: 10
Bedding: 1 king bed or 2 double beds.
Towels: (2)
Beach

Television (plasma)
32"

Master Suite(*), (MTE) Living room and dining room; Bathroom
with Jacuzzi, vanity mirror and hair dryer; Jacuzzi on
terrace (Only in Master accommodation), makeshift bed, table
for 6 people; Coffee maker; Mini kitchen; Iron and board;
Telephone in room, bathroom and living room; 32" plasma TV
in room and living room, DVD/CD; 1 exclusive and private
dinner (Location to be chosen on destination); Option to get
massage service and any other special treatments in the room
(Extra fee applies). This category receives the Platinum
Suite inclusions listed below. This category requires a 4
night minimum stay.
Bedding: 1 king bed.
Accommodation amenities include: bathrobes, butler service, coffee/tea
maker, hairdryer, internet access (wireless), iron, air conditioning,
kitchenette, room service (24-hour), safety deposit box, slippers,
turndown service (nightly) and ironing board.

Laguna Villa Suite, (LSV) All inclusions of the Platinum Suite
as well as a bedroom with living area, Jacuzzi, free 1 day
spa package (30 minute massage, facial, exfoliation of feet
and hands) per person, daily newspaper service in room,
aromatherapy for the room upon request (concierge). Adults
only. Guests staying a minimum of 4 nights will receive one
Free Day Spa (30 minute massage, facial, exfoliation of
foot and hands).
Number of accommodations: 2
Bedding: 1 king bed.

Family Club Deluxe Junior Suite, (YCD) Rooms are equipped with
sofa bed or bunk beds; Complete bathroom with Jacuzzi,
hair dryer and vanity mirror; Iron and board (on request,
subject to availability); Safety deposit box (free of
charge); Air conditioning and ceiling fan; Coffeemaker,
minibar (water, soft drinks, juices and beer), 32" plasma
satellite TV with DVD and channels for kids; Balcony or
terrace; Telephone in room and bathroom; iPod docking
station; Special amenities for children; Children's gift;
Children's bottle warmer in the room (on request); Cots
(on request); Stroller Service (on request); 24 hour
concierge service.
Bedding: 1 king bed or 2 double beds.

Family Club Deluxe Junior Suite Swim Out, (YCS) These rooms have
direct access to the pool (security door access). Rooms are
equipped with sofa bed or bunk beds; Complete bathroom with
Jacuzzi, hair dryer and vanity mirror; Iron and board (on
request, subject to availability); Safety deposit box (free
of charge); Air conditioning and ceiling fan; Coffeemaker,
minibar (water, soft drinks, juices and beer), 32" plasma
satellite TV with DVD and channels for kids; Balcony or
terrace; Telephone in room and bathroom; iPod docking
station; Special amenities for children; Children's gift;
Children's bottle warmer in the room (on request); Cots
(on request); Stroller Service (on request); 24 hour
concierge service.
Bedding: 1 king bed or 2 double beds.

Platinum Suites Inclusions:
-DVD Library available in Platinum Lounge
-In room Premium bar
-Minibar (water, soft drinks, beer, stocked daily)
-Safety deposit box (free)
-Air conditioning & 2 ceiling fans
-Pillow Menu in Platinum Lounge
-24 hour room service
-Platinum bracelet & Concierge Service with use of exclusive
Platinum Lounge
-Private pool with butler service (drinks only)
-International newspapers located in Platinum Lounge
-Nightly turndown service
-Use of bathrobes during entire stay, 2 pairs of slippers
per room
-Private check-in with cold towel on arrival and welcome
drink
-Domestic, international & premium brand drinks (aged liquors,
wines and a la carte champagne not included)
-1 special dinner
-24 hours Concierge Service in the Platinum Lounge
-Exclusive continental breakfast area at Platinum Lounge
-Hors d'oeuvres at Platinum Club Lounge
-A la carte breakfast and lunch service in the buffet
restaurants near the Platinum Lounge
-Reservations for a la carte restaurants at Platinum Lounge
-Gift in room upon arrival
-Discount on green fees at external golf course (subject to
availability)
-Discount on Spa treatments (single service items only)
-Discount on the Water Sports Center (single service items
only)
-Reserved area on beach with butler service (drinks only)
-1 Water Circuit at the Spa (per adult, per week) for adults 18
and older only
-1 beach bag with Princess logo
-Special amenities in room

Family Club Inclusions:
-104 Family Club room
-40 Family Club rooms with direct access to the pool
(security door access)
-Complete bathroom with Jacuzzi
-Hair dryer and vanity mirror
-Iron and board
-Safety deposit box (free of charge)
-Air conditioning and ceiling fan
-Coffeemaker
-32" Plasma satellite TV, DVD with TV channels for kids
-Minibar (water, soft drinks, juices and beer)
-Balcony/terrace
-Telephone in room and bathroom
-iPod docking station
-Special amenities for children
-Children's Gift
-Bottle warmer in the room (on request)
-Cots (on request)
-Strollers Service (on request)
-Thematic pool for children
-Small ice cream bar in the pool
-Exclusive buffet restaurant, decorated and set up for
families with childcare (including shows)
-Free wifi
-Mini club for children 4-12 years old
-Teen Club (Computer game room) for teens 12 to 18 years old
-Refreshments bar
-Entertainment program for children
-24 hour concierge service
-Orchard for children (ecological practices

Smoking Rooms
There are 110 smoking rooms available in every room
category type.

(*) Denotes on request basis only, no allotment given.

All accommodations include: maid service, ironing board, rollaway bed
(on request), safe deposit box, smoke detector, sprinkler system, air
conditioning, telephone, alarm clock, television (cable, satellite),
balcony or terrace, ceiling fan, coffee maker, crib (on request), data
ports, hairdryer, iron, mirror (vanity) and .

($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.

Food And Beverage Outlets


Snack Riviera Restaurant, all-inclusive, air-conditioned,
non-smoking buffet restaurant.

Cuisine: International.

Breakfast Hours: 7:00am - 10:30am
Lunch Hours: 12:30pm - 3:00pm

Dress Code: Casual.

Snack Sunset Restaurant, all-inclusive, air-conditioned,
non-smoking buffet restaurant.

Cuisine: International.

Breakfast Hours: 7:00am - 10:30am
Lunch Hours: 12:30pm - 3:00pm

Dress Code: Casual.

Buffet Restaurant Green, all-inclusive, air-conditioned,
non-smoking buffet restaurant.

Cuisine: International.

Breakfast Hours: 7:00am - 10:30am
Lunch Hours: 12:30pm - 3:00pm
Dinner Hours: 6:00pm - 11:00pm

Dress Code: Casual.

Buffet Restaurant Orange, all-inclusive, air-conditioned,
non-smoking buffet restaurant.

Breakfast Hours: 7:00am - 12:00pm
Lunch Hours: 1:00pm - 3:00pm
Dinner Hours: 6:30pm - 10:00pm

Dress Code: Casual.

Chill Out Restaurant(*), a la carte restaurant, smoking is
permitted. Four (4) seatings per night: 6:00pm, 7:00pm, 8:00pm and
9:00pm. Not included on the all inclusive plan, at an additional fee.

Dinner Hours: 6:00pm - 11:00pm

Dress Code: Casual.

(*) Denotes reservation is required.

La Fondue Restaurant(*), Swiss themed all inclusive, a-la-carte
restaurant, air conditioned and non-smoking.

Dinner Hours: 6:00pm - 11:00pm

Dress Code: Casual Elegant.

(*) Denotes reservation is required.

La Hacienda Restaurant(*), all inclusive, non-smoking and air
conditioned a-la-carte restaurant.

Cuisine: Mexican.

Dinner Hours: 6:00pm - 11:00pm

Dress Code: Casual Elegant.

(*) Denotes reservation is required.

La Vaqueria Restaurant(*), all inclusive, air conditioned, and
non-smoking a la carte restaurant, featuring grilled menu items.

Dinner Hours: 6:00pm - 11:00pm

Dress Code: Casual Elegant.

(*) Denotes reservation is required.

Las Olas Restaurant(*), all inclusive a-la-carte seafood
restaurant, non-smoking, air conditioned. This restaurant is not
included in the All Inclusive plan for the Junior Suite and is at an
additional fee.

Cuisine: Seafood.

Dinner Hours: 6:00pm - 11:00pm

Dress Code: Casual Elegant.

(*) Denotes reservation is required.

Le Fleur Restaurant(*), gourmet all inclusive a-la-carte
restaurant, non-smoking and air conditioned. This restaurant is not
included in the All Inclusive plan for the Junior Suite and is at an
additional fee.

Cuisine: International.

Dinner Hours: 6:00pm - 11:00pm

Dress Code: Casual Elegant.

(*) Denotes reservation is required.

Mama Mia Italian Restaurant(*), all inclusive, non-smoking, air
conditioned, a-la-carte restaurant.

Cuisine: Italian.

Dinner Hours: 6:00pm - 11:00pm

Dress Code: Casual Elegant.

(*) Denotes reservation is required.

Miso Restaurant(*), all inclusive, non-smoking and air
conditioned a-la-carte restaurant.

Cuisine: Asian.

Dinner Hours: 6:00pm - 11:00pm

Dress Code: Casual Elegant.

(*) Denotes reservation is required.

Dress Code
The following restaurants request the casual elegant dress
code: La Vaqueria, La Fondue, Le Fleur, La Hacienda, Mama
Mia, Miso and Las Olas

Casual Elegant dress code description:
For gentleman, long pants, closed shoes and shirt with
sleeves are required. Casual shorts and sandals are
acceptable for ladies.

The following restaurants request casual dress code:
Snack Riviera Restaurant, Snack Sunset Restaurant,
Buffet Restaurant Green, Buffet Restaurant Orange,
and Chill Out Restaurant.

Casual dress code description:
Guests are not allowed to enter barefoot, with swimming
suits or wet clothes. For gentleman it is mandatory to
wear shirt with sleeves.

Specialty Package (All Inclusive 2017)


ALL INCLUSIVE 2017

Booking Dates: 04/08/2016 - 12/22/2017
Travel Dates: 12/23/2016 - 12/22/2017

Package Inclusions:
-All Inclusive 24 hours
-Twelve swimming pools (8 main ones for adults and 4 for
children), some with internal Jacuzzis
-Two international main buffets
-Seven a la carte restaurants
-Nine Bars (including swim-up bars)
-Sports Bar open 24 hours
-National and selection of some international drinks
-Fully equipped fitness centre
-Daytime organized activities and nightly entertainment at
the Princess Theater
-Disco Lounge Areito (entrance and national and international
drinks included)
-Non-motorized water sports (free use)
-Game room
-Archery for guests 18 and older
-Daytime Mini Club for children 4 to 12 years old with
swimming pool, outdoor patio with games, club house
-Night entertainment for children: mini cinema, room with
video games, hand crafts, etc. for children 4 to 12 years
old
-Six tennis courts
-Two paddle courts
-One multi use court (basketball, soccer, etc.)
-Introductory scuba lesson in pool (1 lesson per person per
stay)
-Internal transportation
-Iron and board (on request, subject to availability in the
Junior Suite, Deluxe Junior Suite and Deluxe Junior Suite
Swim Out categories)
-Free basic wireless internet connection in rooms and some
areas of the hotel

Package inclusions are subject to change.

Miscellaneous Information



General Information
-Student groups are not permitted.

Environmental Levy
The Municipalidad of Solidaridad in the Rivera Maya is one
of the most beautiful places in the Mexican Caribbean.
Tourism has been instrumental in driving the economic and
social development of the region. In an effort to continue
to preserve, conserve and beautify the destination, the
Municipality of Solidaridad has implemented a small
environmental levy on visitors. Effective for travel
10/11/17 to 12/31/17, the hotels will collect $10 Mexican
pesos per room per day. From 01/01/18 onwards, hotels will
collect $20 Mexican pesos per room per day. The proceeds
will be deposited in an environmental trust to fund local
projects.

Local Attractions


Tourist Attractions Nearby:
-Tulum: 35 miles(56 kms)
-Cozumel: 16 miles(26 kms)
-Cancun: 35 miles(56 kms)
-Playa del Carmen : 3 miles(5 kms)

Cancellation Fees


2017
12/23/16-04/30/17, within 14 days, 2-night penalty.
12/23/16-04/30/17, within 7 days, 4-night penalty.
12/23/16-04/30/17, within 1 day, 100% penalty.
05/01/17-12/22/17, within 7 days, 2-night penalty.
05/01/17-12/22/17, within 1 day, 3-night penalty.

Early departures will incur a 100% penalty.

2018
12/23/17-04/30/18, within 14 days, 2-night penalty.
12/23/17-04/30/18, within 7 days, 4-night penalty.
12/23/17-04/30/18, within 1 day, 100% penalty.
05/01/18-12/22/18, within 7 days, 2-night penalty.
05/01/18-12/22/18, within 1 day, 3-night penalty.

Customer Reviews


03/20/2009
Hi Margie, We had a great time. I was sooo beautiful. This resort is very nice but very large. We might downsize the next time we return to Mexico, yes next time. The accommodations were great wit...
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08/15/2008
Tom, Thanks for your help planning the trip. We had a really nice time. Weather was wonderful, and the GRP is a beautiful resort. Not sure the hotel will age so well, as it doesn't seem too solid...
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06/18/2008
Rebecca, Our stay at the Grand Riviera Princess was very pleasant and relaxing. I have to say we did not experience any of the bad reviews I had read about the resort before we went. Maybe the mo...
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