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Grand Riviera Princess

Rating:
Features: Kids Program, Budget, Weddings, Spa
DAI Inside Scoop: All Suites - New Resort - Great Prices
Those three things are making the Grand Riviera Princess a hot seller right now.

This Grand Riviera Princess offers an exciting array of activities and amenities including a great buffet, 7 themed restaurants and a spa. There is something for everyone from the smallest guests to weddings & honeymoon. We recommend the spa services highly and they offer a wide variety of services and therapies.

This is a great destination for weddings, honeymoons and anniversaries.

Hotel Information


Grand Riviera Princess All Suites Resort & Spa
Prolongacion 5ta Avenida, Mz. 20, Lt. 6, Centro
77710 Playa del Carmen, Quintana Roo, Mexico


Distance from hotel to town, 2 miles (3 kms).
Distance from hotel to Cancun International Airport (CUN), 22 miles (35 kms).

The Grand Riviera Princess is a 5-star Playa del Carmen Resort with one
of the best beachfront locations in the area, allowing guests a
comfortable and unique way of enjoying the fine sand and clear waters.
Grand Riviera Princess is located only 10 minutes from Playa del Carmen
and the Municipality of Solidaridad, 40 minutes from the airport and near
all of the most interesting and exciting attractions.

They offer you 674 rooms for your vacations in Playa del Carmen, all of
them outstanding for their elegant design, spaciousness and facilities
for all the family. Some of them also have very convenient, direct access
to the pool. For their most discerning guests they have Platinum rooms
and Laguna Villa Suites. The Platinum rooms are located in an exclusive
beach front area and provide all of the facilities and amenities
exclusive to the Platinum Zone. For larger families they have the Family
Club Room Pool Access, ideal thanks to their exclusive services and
spaciousness. The hotel also has several function rooms, making it
perfect for hosting fun-packed family parties, celebrations or meetings.

Hotel Amenities


Accommodations (674) Accommodations (physically challenged)
Activities Desk Aerobic Classes
Aerobics (water) Banquet Room
Bar (swim-up) Bars/Lounges
Basketball Court Beach (onsite)
Beauty Salon ($) Billiards
Boat Rentals ($) Breakfast Room
Business Center Car Rental Desk ($)
Children's Activities Children's Playground
Coffee Shop Concierge
Conference Rooms ($) Currency Exchange
Disco Dive Center ($)
Doctor (on call) ($) Entertainment
Exercise Classes Fitness Center
Float Mats Game Room
Gift Shop Golf (nearby) ($)
Hospitality Desk Ice Machines
Internet Access ($) Jacuzzis (outdoor)
Medical Services ($) Meeting Room ($)
Multilingual Staff Newsstand ($)
Parking Facility Ping Pong
Pool (children's) Pool (outdoor)
Poolside Beverage Service Poolside Grill
Restaurant Safe Deposit Boxes (in room)
Sauna Shuffleboard
Snack Bar Spa ($)
Taxi Stand ($) Tennis Courts (lighted)
Tennis Instructor ($) Tour Desk
Tours & Excursions ($) Trail (hiking)
Trail/Track (jogging) Volleyball (beach)
Water Aerobics ($) Watersports (motorized) ($)
Watersports (non-motorized) ($) Wedding Coordinator
Wedding Site

Children's Club
-Guests of the Grand Riviera Princess All Suites Resort &
Spa can use the Mini Kid's Club for kids 4 to 12 years old,
located at the Grand Sunset Princess. It has a small pool
and games for children to play with.

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above
may have an additional fee associated with them.

Accommodation Categories And Descriptions


Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on
request, and subject to availability.

Children Policy:
Children's age break is 12 years old.

Maximum Occupancy:

2018:
Junior Suite - 3 adults or 2 adults and 2 children.
Deluxe Junior Suite - 3 adults or 2 adults and 2 children.
Deluxe Junior Suite Swim Out - 3 adults.
Platinum Suite - 3 adults or 2 adults and 2 children.
Laguna Villa Suite - 2 adults.
Master Suite - 3 adults or 2 adults and 2 children.

2019:
Junior Suite - 3 adults or 2 adults and 2 children.
Deluxe Junior Suite - 3 adults or 2 adults and 2 children.
Deluxe Junior Suite Swim Out - 3 adults.
Platinum Suite - 3 adults or 2 adults and 2 children.
Laguna Villa Suite - 2 adults.
Master Suite - 3 adults or 2 adults and 2 children.

Junior Suite, (JRS) Sofa, Full bathroom with shower, balcony or terrace.
Number of accommodations: 25
Bedding: 1 king bed or 2 double beds.

Deluxe Junior Suite, (JSD) Full bathroom with Jacuzzi, sofa, balcony or terrace.
Number of accommodations: 25
Bedding: 1 king bed or 2 double beds.

Deluxe Junior Suite Swim Out, (RFG) Bedroom and living area with sofa, full
bathroom with Jacuzzi and shower.

Platinum Suite, (PLT) have a sofa and a bathroom with a Jacuzzi and a Jacuzzi
on the terrace. Some are ocean view. Guests staying a minimum of 4 nights
will receive an Open Water Circuit (Once per adult, per week).
Number of accommodations: 10
Bedding: 1 king bed or 2 double beds.
Towels: (2)
Beach

Television (plasma)
32"

Laguna Villa Suite, (LSV) All inclusions of the Platinum Suite as well as a
bedroom with living area, Jacuzzi, free 1 day spa package (30 minute
massage, facial, exfoliation of feet and hands) per person, daily
newspaper service in room, aromatherapy for the room upon request
(concierge). Adults only. Guests staying a minimum of 4 nights will
receive one Free Day Spa (30 minute massage, facial, exfoliation of foot
and hands).
Number of accommodations: 2
Bedding: 1 king bed.

Master Suite(*), (MTE) Living room and dining room; Bathroom with Jacuzzi, vanity
mirror and hair dryer; Jacuzzi on terrace (Only in Master accommodation),
makeshift bed, table for 6 people; Coffee maker; Mini kitchen; Iron and
board; Telephone in room, bathroom and living room; 32" plasma TV in room
and living room, DVD/CD; 1 exclusive and private dinner (Location to be
chosen on destination); Option to get massage service and any other
special treatments in the room (Extra fee applies). This category
receives the Platinum Suite inclusions listed below. This category
requires a 4 night minimum stay.
Bedding: 1 king bed.
Accommodation amenities include: iron, ironing board, kitchenette, room
service (24-hour), safety deposit box, slippers, internet access
(wireless), air conditioning, bathrobes, butler service, coffee/tea
maker, hairdryer and turndown service (nightly).

Platinum Suites Inclusions:
-DVD Library available in Platinum Lounge
-In room Premium bar
-Minibar (water, soft drinks, beer, stocked daily)
-Safety deposit box (free)
-Air conditioning & 2 ceiling fans
-Pillow Menu in Platinum Lounge
-24 hour room service
-Platinum bracelet & Concierge Service with use of exclusive
Platinum Lounge
-Private pool with butler service (drinks only)
-International newspapers located in Platinum Lounge
-Nightly turndown service
-Use of bathrobes during entire stay, 2 pairs of slippers
per room
-Private check-in with cold towel on arrival and welcome
drink
-Domestic, international & premium brand drinks (aged liquors,
wines and a la carte champagne not included)
-1 special dinner
-24 hours Concierge Service in the Platinum Lounge
-Exclusive continental breakfast area at Platinum Lounge
-Hors d'oeuvres at Platinum Club Lounge
-A la carte breakfast and lunch service in the buffet
restaurants near the Platinum Lounge
-Reservations for a la carte restaurants at Platinum Lounge
-Gift in room upon arrival
-Discount on green fees at external golf course (subject to
availability)
-Discount on Spa treatments (single service items only)
-Discount on the Water Sports Center (single service items
only)
-Reserved area on beach with butler service (drinks only)
-1 Water Circuit at the Spa (per adult, per week) for adults 18
and older only
-1 beach bag with Princess logo
-Special amenities in room

Smoking Rooms
There are 110 smoking rooms available in every room
category type.

(*) Denotes on request basis only, no allotment given.

All accommodations include: maid service, ironing board, rollaway bed
(on request), safe deposit box, smoke detector, sprinkler system, air
conditioning, telephone, alarm clock, television (cable, satellite),
balcony or terrace, ceiling fan, coffee maker, crib (on request), data
ports, hairdryer, iron, mirror (vanity) and .

($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.

Food And Beverage Outlets


Buffet Restaurant Green, All Inclusive Buffet Restaurant,
International Buffet Cuisine, Reservation Not required, Non-Smoking and
A/C.

Buffet Restaurant Orange, International buffet with everything
you could wish for! All Inclusive Buffet Restaurant, International
Buffet Cuisine, Reservation Not required, Non-Smoking and A/C.

Grill Restaurant La Vaqueria, Grilled meat for the most
discerning palates, All Inclusive A la Carte Restaurant, Grill Cuisine,
Reservation Required, Non-Smoking and A/C.

Italian Restaurant Mama Mia, Pure Italian pleasure, All Inclusive
A la Carte Restaurant, Italian Cuisine, Reservation Required,
Non-Smoking and A/C.

Mexican Restaurant La Hacienda, Succulent Mexican flavors! All
Inclusive A la Carte Restaurant, Mexican Cuisine, Reservation Required,
Non-Smoking and A/C.

Snack Riviera Restaurant, The best snacks to feel good! All
Inclusive Buffet Restaurant, International Buffet Cuisine, Reservation
Not Required, Non-Smoking and A/C.

Snack Sunset Restaurant, Tasty snacks with a modern twist at any
time of the day! All Inclusive Buffet Restaurant, International Buffet
Cuisine, Reservation Not Required, Non-Smoking and A/C.

Swiss Thematic Restaurant La Fondue, Delicious All Inclusive
Swiss cuisine, All Inclusive A la Carte Restaurant, Mexican Cuisine,
Reservation Required, Non-Smoking and A/C.

Dress Code
The following restaurants request the casual elegant dress
code: La Vaqueria, La Fondue, Le Fleur, La Hacienda, Mama
Mia, Miso and Las Olas

Casual Elegant dress code description:
For gentleman, long pants, closed shoes and shirt with
sleeves are required. Casual shorts and sandals are
acceptable for ladies.

The following restaurants request casual dress code:
Snack Riviera Restaurant, Snack Sunset Restaurant,
Buffet Restaurant Green, Buffet Restaurant Orange,
and Chill Out Restaurant.

Casual dress code description:
Guests are not allowed to enter barefoot, with swimming
suits or wet clothes. For gentleman it is mandatory to
wear shirt with sleeves.

Miscellaneous Information



General Information
-Student groups are not permitted.

Environmental Levy
The Municipalidad of Solidaridad in the Rivera Maya is one of the most
beautiful places in the Mexican Caribbean. Tourism has been instrumental
in driving the economic and social development of the region. In an
effort to continue to preserve, conserve and beautify the destination,
the Municipality of Solidaridad has implemented a small environmental
levy on visitors. Effective for travel 10/11/17 to 12/31/17, the hotels
will collect $10.00 Mexican pesos per room per day. From 01/01/18
onwards, hotels will collect $20 Mexican pesos per room per day. The
proceeds will be deposited in an environmental trust to fund local
projects.

Local Attractions


Tourist Attractions Nearby:
-Tulum: 35 miles(56 kms)
-Cozumel: 16 miles(26 kms)
-Cancun: 35 miles(56 kms)
-Playa del Carmen : 3 miles(5 kms)

Cancellation Fees


2018:
12/23/17-04/30/18, within 14 days, 2-night penalty.
12/23/17-04/30/18, within 7 days, 4-night penalty.
12/23/17-04/30/18, within 1 day, 100% penalty.
05/01/18-12/22/18, within 7 days, 2-night penalty.
05/01/18-12/22/18, within 1 day, 3-night penalty.

2019:
12/23/18-04/21/19, within 14 days, 2-night penalty.
12/23/18-04/21/19, within 7 days, 4-night penalty.
12/23/18-04/21/19, within 1 day, 100% penalty.
05/01/19-12/22/19, within 7 days, 2-night penalty.
05/01/19-12/22/19, within 1 day, 3-night penalty.

No show and early departure will incur 100% penalty.

Customer Reviews


03/20/2009
Hi Margie, We had a great time. I was sooo beautiful. This resort is very nice but very large. We might downsize the next time we return to Mexico, yes next time. The accommodations were great wit...
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08/15/2008
Tom, Thanks for your help planning the trip. We had a really nice time. Weather was wonderful, and the GRP is a beautiful resort. Not sure the hotel will age so well, as it doesn't seem too solid...
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06/18/2008
Rebecca, Our stay at the Grand Riviera Princess was very pleasant and relaxing. I have to say we did not experience any of the bad reviews I had read about the resort before we went. Maybe the mo...
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