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Occidental Grand Xcaret

Rating:
Features: Kids Program, Eco-Adventures, Weddings, Honeymoons, Spa
DAI Inside Scoop: Tucked within an ecological and historical preserve, the all-inclusive Occidental Grand Xcaret captivates guests with spectacular grounds, a pristine coastline and unparalleled service and amenities. Located less than an hour south of Cancun International Airport and 10 minutes from renowned Playa del Carmen, this glorious resort boasts winding river channels, free-form pools and a private beach with powder-soft white sand on a quiet cove. The Occidental Grand Xcaret features 11 international restaurants and 10 bars to fit every mood and occasion, from a romantic dinner to a lively family meal.

This all-inclusive resort is the only one adjacent to the famous eco-archeological Xcaret Park in Playa del Carmen. Stay in an enchanting villa setting and choose from a multitude of activities and entertainment for the whole family.

Hotel Information


Occidental Xcaret
Carretera Federal Chetumal - Puerto Juarez Km 282, Solidaridad
77710 Playa del Carmen, Quintana Roo, Mexico


Distance from hotel to Cancun International Airport (CUN), 52 minutes.

Hotel is a 24-hour all-inclusive resort located in the heart of Riviera
Maya. Its spectacular mix of natural and cultural environments is the
inspiration for enjoying an unbeatable experience. This impressive
complex has 765 recently refurbished rooms and suites with a terrace or
balcony, remarkable for the magnificent gardens that surround them. It
also features natural river formations, 7 swimming pools, a dolphinarium
open for daily visits, and a private bay with soft white sand.

Also, the hotel's culinary selection is designed to satisfy the needs of
every kind of guest. With 10 bars, including a club, and 11 restaurants,
guests have the freedom to choose a snack, an informal or gourmet meal,
or a candle-lit dinner with their partner, among many other possibilities.

Located close to the Xcaret eco-archaeological park, which offers a great
day out for the family, with over 40 cultural attractions and exhibitions
on Mexico's art and tradition. This magnificent resort offers the
Unlimited Xcaret Xperience package, designed exclusively for hotel guests,
with which you can enjoy unlimited access to the Xcaret park during your
stay.

The Royal Level Occidental at Xcaret Destination, a boutique hotel within
the hotel. This is a tourist complex within another complex, featuring
personalized service, Wi-Fi included, room service, among other things
and is intended for those guests who are looking for an experience of
even greater luxury and sophistication.

Hotel Amenities


Archery Babysitting Services ($)
Bars (13) Beach (artificial)
Beach Club Bicycle Tours
Children's Club Daily Activities
Disco Dive Shop
Dolphin Encounters Entertainment (nightly)
Gym Internet Access (Wi-Fi) ($)
Jacuzzis (5) Laundry Services ($)
Medical Services Miniature Golf
Paddle Ball Courts Parking
Pool (children's) Salon ($)
Shops ($) Shuffleboard
Solarium Spa
Tennis Courts (2)

Pools: (5)
-The hotel offers 5 freshwater pools including 1 in the
Royal Level section, 1 salt water pool only for adults and
1 children's pool.

Miscellaneous Amenities
-Ecological & Cultural Hikes
-Convention Hall and Business Center
-Daycare Center in Kid's Club

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above
may have an additional fee associated with them.

Markets


Family Friendly.

Accommodation Categories And Descriptions


Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 11:00 am

Early check-in and late checkout on
request, and subject to availability.

Children Policy:
Children's age break is 12 years old.


Maximum Occupancy:

2018:
Deluxe - 3 adults or 2 adults and 2 children
or 3 adults and 1 child.
Deluxe Concierge - 3 adults or 2 adults and 2 children
or 3 adults and 1 child.
Deluxe Romance - 3 adults or 2 adults and 2 children
or 3 adults and 1 child.
Junior Suite - 3 adults or 2 adults and 2 children
or 3 adults and 1 child.
Junior Suite Concierge - 3 adults or 2 adults and 2 children
or 3 adults and 1 child.
Junior Suite Romance - 3 adults or 2 adults and 2 children
or 3 adults and 1 child.
Royal Level Luxury - 3 adults or 2 adults and 2 children
or 3 adults and 1 child.
Royal Level Suite - 3 adults or 2 adults and 2 children
or 3 adults and 1 child.

2019:
Deluxe - 3 adults or 2 adults and 2 children
or 3 adults and 1 child.
Deluxe Concierge - 3 adults or 2 adults and 2 children
or 3 adults and 1 child.
Deluxe Romance - 3 adults or 2 adults and 2 children
or 3 adults and 1 child.
Junior Suite - 3 adults or 2 adults and 1 child.
Junior Suite Concierge - 3 adults or 2 adults and 1 child.
Junior Suite Romance - 3 adults or 2 adults and 1 child.
Royal Level Luxury - 3 adults or 2 adults and 2 children
or 3 adults and 1 child.
Royal Level Suite - 3 adults or 2 adults and 2 children
or 3 adults and 1 child.

Deluxe Room, Surrounded by beautiful gardens the Deluxe rooms are
spacious and offer a terrace or balcony. Rooms include air conditioning,
ceiling fan, flat screen TV with satellite service, telephone, coffee
maker, alarm clock, in room minibar, safe deposit box, iron and ironing
board, hair dryer and bathroom with shower. Size: 32 square meters/342
square feet.
Bedding: 1 king bed or 2 double beds.
View: Pool.

Deluxe Concierge Room, Featuring all the comforts and amenities of the
Deluxe rooms plus upgraded amenities.
Bedding: 1 king bed or 2 double beds.
View: Garden or Jungle or Pool.

Deluxe Romance Room, includes all of the same features and comforts of
the Deluxe room plus upgraded romantic amenities.
Bedding: 1 king bed or 2 double beds.

Junior Suite, (JRS) Exceptionally spacious, the Junior Suites include air
conditioning, ceiling fan, flat screen TV with satellite service,
telephone, coffee maker, alarm clock, in room minibar, safe deposit box,
iron and ironing board, hair dryer and bathroom with shower. Rooms also
have a large living area with a sofa and a balcony or terrace ideal for
guests to relax while enjoying the views of the resort's tropical gardens.
Size: 47 square meters/502 square feet.
Bedding: 1 king bed or 2 double beds.
View: Pool/Garden.

Junior Suite Concierge, Featuring all of the same features and comforts
of the Junior Suite plus upgraded amenities.
Bedding: 1 king bed or 2 double beds.

Junior Suite Romance, Featuring all of the same features and comforts of
the Junior Suite plus upgraded romantic amenities.
Bedding: 1 king bed or 2 double beds.

Luxury Royal Level, room features a balcony or terrace with views of the
resort's beautiful tropical gardens. Rooms have private bathroom with
shower and hot tub, air conditioning with individual control, ceiling
fan, 1 flat screen TV, DVD player, telephone, electronic safety deposit
box, iron and ironing board, plush bathrobes & slippers, hair dryer, VIP
bath amenities, minibar replenished daily with water, juice, soda, beer
and snacks, coffee machine, radio alarm clock. Size: 40 square meters/429
square feet.
Bedding: 2 double beds.

Royal Level Suite, Generously sized, this category offers personalized
service and upgraded amenities and has been designed for guests to enjoy
premium service. It features a large dining room, living room and large
balcony or terrace. Amenities: Private bathroom with shower and hot tub,
air conditioning with individual control, ceiling fan, 2 flat screen TVs,
DVD player, telephone, electronic safety deposit box, iron and ironing
board, plush bathrobes & slippers, hair dryer, VIP bath amenities, mini-
bar replenished daily with water, juice, soda, beer and snacks, coffee
machine, radio alarm clock. Size: 100 square meters/1076 square feet.

Concierge Amenities:
Concierge accommodations include all of the Deluxe
room amenities, plus the following upgraded amenities:

-Welcome fruit basket and bottle of wine
-Assistance of concierge staff
-Minibar (stocked every other day)
-Nightly turndown service
-10% discount at the Spa
-Free 30 minutes of internet access (WiFi access not
included)
-Bathrobes and slippers
-Premium bath amenities

Concierge amenities may change without notice.

Please Note:
-Junior Suites can not be connected since they are located
in the corners of the building.

Royal Level
A boutique resort within a resort, guests staying in the
Royal Level enjoy access to exclusive amenities and VIP
services providing an elevated luxury vacation experience
including:

-Exclusive private Royal Level lounge
-Exclusive Royal Level restaurant, pool and solarium area
with Concierge service to assist with restaurant and spa
reservations.
-Private VIP check-in and check-out.
-Exclusive a la carte Royal Level restaurant
-VIP bath amenities
-Dedicated Concierge service
-Exclusive Royal Level pool and whirlpool
-Nightly turndown service
-Room service from 7:30am to 10:00pm
-WiFi included and exclusive Royal Level Lounge with
complimentary internet & PC Stations.

Romance Amenities:
Romance accommodations include the following upgraded
amenities:

-Bottle of wine upon arrival
-Strawberries covered in chocolate upon arrival
-1 Continental breakfast in your room
-1 romantic dinner (reservations must be made in advance
with concierge)
-Premium bath amenities, bathrobes and slippers
-30 minutes of relaxing massage per person at the Spa (per
couple, reservation must be made in advance)

Romance amenities may change without notice.

All accommodations include: air conditioning, ceiling fan, coffee maker,
hairdryer, television (satellite), ironing board, mini-bar, safe deposit
box, telephone and iron.

Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.

Food And Beverage Outlets


Bar La Terraza, Late night bar serving cocktails and drinks

Beach Bar La Caletta, located close to the beach enjoy access to
refreshing drinks and cocktails at the beach bar.

Cangrejos Pool Bar, pool bar to enjoy a delicious cocktail and
drink.

El Lago Bar, enjoy a delicious cocktail or refreshing beverage
while overlooking the pool.

Flamencos Pool Bar, pool bar, serving delicious cocktails.

Hundido Swim Up Bar, enjoy a delicious cocktail or refreshing
beverage while overlooking the pool.

La Bodeguita Bar, bar located near the theater, serving cocktails
and beverages.

Lobby Bar, open air bar, serving sumptuous cocktails in a relaxed
atmosphere.

Palenque Disco Bar, Open at night, serving cocktails and drinks.

Sports Bar, Pub style bar serving beer, cocktails and drinks.

Le Buffet, Serving international buffet for breakfast, lunch and
dinner

Beach Club, Beachside international buffet serving breakfast and
lunch.

D'oriental, a la carte restaurant serving Asian specialties and
Sushi for dinner.

El Lago, poolside snack bar serving daytime snacks and light
lunch.

El Pescador, a la carte restaurant featuring fish and seafood
specialties for dinner.

La Hacienda, A la carte restaurant serving authentic Mexican
cuisine for dinner.

La Piazza, authentic wood oven pizzeria, open for dinner.

Los Olivos, a la carte dinner restaurant serving Mediterranean
and Italian specialties.

Pacos Tacos, traditional casual Mexican fare open for dinner.

Sonora Grill, a la carte Grill and Steak House open for dinner.

The Royal Club, exclusive Royal Club Guest restaurant serving a
la carte breakfast and international specialities for lunch and dinner.

Add-On Package (Unlimited Xcaret Xperience Package 2018)


UNLIMITED XCARET XPERIENCE PACKAGE 2018

Booking Dates: 04/19/2017 - 12/22/2018
12/23/2018 - 12/22/2019
Travel Dates: 12/17/2017 - 12/22/2018
12/23/2018 - 12/22/2019

Package Inclusions:
-VIP hotel check-in with Mayan Welcome
-In-room robes & slippers during the whole stay
-Bottle of tequila and fruit plate in the room
-Complimentary minibar (daily refill)
-All day unlimited access and multi-entrance to Xcaret Park
during the whole stay
-A 10% discount off souvenir shopping stores at Xcaret Park
(Restrictions might apply).
-A 30% discount off an 80 minute "WAYAK" Special Mayan
Massage (Not combinable with other promotions).
-Plus, receive Resort & Park Credits!

Please Note:
$500.00 USD Resort Credit for use at Occidental Grand Xcaret Resort:
-Two $70.00 USD vouchers toward a Royal Level room upgrade,
subject to availability
-Two $50.00 USD vouchers towards Golf Course
-Four $35.00 USD vouchers for Spa treatments (products or
beauty salon services are not included)
-Two $25.00 USD vouchers for use at select Pueblo del Rio
shops
-Two $20.00 USD vouchers toward a Romantic Dinner
-Three $10.00 USD vouchers applicable to the wine list (1
voucher per bottle)

$420.00 Discounts for Tours & Acitivites Inside the Parks
For use at Xcaret Park:
-Two $10.00 USD vouchers for the Sea Trek
-Two $10.00 USD vouchers for the Sharks Interactive
Adventure
-Two $10.00 USD vouchers the for the Stingray Encounter
-Two $10.00 USD vouchers for the Sea Trek Stingray
Encounter
-Two $10.00 USD vouchers for the Dinner at Tlachco
Xcaret Mexico Espectacular
-Two $10.00 USD vouchers for the Temazcal purifying
experience
-Two $10.00 USD vouchers for the Tour Snuba Family or Snuba
Reef
-Two $10.00 USD vouchers for Snorkel Tour

For use at Xel-Ha Park:
-Two $10.00 USD vouchers for Dolphin Trek
-Two $10.00 USD vouchers for Sea Trek
-Two $10.00 USD vouchers for Snuba Caleta or Snuba Cenote
-Two $10.00 USD vouchers for the Manatees Encounter
-Two $10.00 USD vouchers for the Stingray Encounter

For Tours:
-Two $10.00 USD vouchers for Xoximilco Tour.
-Two $35.00 USD vouchers for Xel-Ha/Tulum Tour
-Two $35.00 USD vouchers for Xichen Clasico Tour

Package inclusions are subject to change.

Miscellaneous Information



Spring Break Policy
-Individual student bookings are accepted
-Minimum age required for check in is 18
-A refundable deposit of $200.00 USD per person, cash or
credit card is required.

Xcaret Park Passes
-The hotel will no longer include Xcaret Park
passes in the regular room rates.
-The hotel will offer very discounted park entrance
tickets that can be purchased by guests.

Environmental Levy
The Municipalidad of Solidaridad in the Rivera Maya is one
of the most beautiful places in the Mexican Caribbean.
Tourism has been instrumental in driving the economic and
social development of the region. In an effort to continue
to preserve, conserve and beautify the destination, the
Municipality of Solidaridad has implemented a small
environmental levy on visitors. Effective for travel
10/11/17 to 12/31/17, the hotels will collect $10 Mexican
pesos per room per day. From 01/01/18 onwards, hotels will
collect $20 Mexican pesos per room per day. The proceeds
will be deposited in an environmental trust to fund local
projects.

Cancellation Fees


2018:
12/21/17-01/03/18, within 21 days, 1-night penalty.
01/04/18-04/08/18, within 14 days, 1-night penalty.
04/09/18-12/22/18, within 7 days, 1-night penalty.

2019:
12/23/18-12/24/18, within 21 days, 1-night penalty.
12/25/18-12/31/18, within 21 days, 100% penalty.
01/01/19-01/21/19, within 21 days, 1-night penalty.
01/22/19-04/13/19, within 14 days, 1-night penalty.
04/14/19-04/21/19, within 14 days, 100% penalty.
04/22/19-04/30/19, within 14 days, 1-night penalty.
05/01/19-12/22/19, within 7 days, 1-night penalty.

Customer Reviews


03/23/2009
Hi Tom, We had a wonderful trip to Grand Occidental Xcaret. We enjoyed our stay there and everything went smoothly. This is the third resort we've stayed at in that area (Grand Coco Bay in 2007, E...
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