Toll Free: 800.615.3389

Sandos Playacar Beach Resort

Rating:
Features: Kids Program, Weddings, Honeymoons
DAI Inside Scoop: The Sandos Playacar Resort blends seamlessly into the local scenery, recreating a typical Mexican Hacienda. It is also strategically positioned a short distance from the archaeological sites of Tulúm and Cobá and the ecological water parks of Xcaret and Xel-Ha, offering the ideal opportunity to combine culture and fun in an incomparable setting.

Hotel Information


Sandos Playacar Beach Resort
Paseo Xaman Ha Manzana 1 Lote 1, Playacar
77710 Playa del Carmen, Q.R., Mexico


Distance from hotel to Playa Del Carmen, 5 minutes.
Distance from hotel to Cancun International Airport (CUN), 45 minutes.

Low rise beachfront property consisting of 819 deluxe air
conditioned rooms and Hacienda Suites. It's a short distance
from the village of Playa Del Carmen and the ferry boat
crossing to Cozumel is nearby. Within the resort grounds
there are some amazing remains from the Mayan culture. It is
also handicap accessible and offers hospitality rooms. All
inclusive resort.

Hotel Amenities


Activities Desk Arts and Crafts ($)
Babysitting Services ($) Bars (4)
Basketball Beach
Car Rental ($) Children's Activities
Children's Club Currency Exchange
Disco Diving Clinic
Entertainment Excursions ($)
Fishing (deep sea)$ Fitness Center
Golf (18-hole, nearby) ($) Health Spa ($)
Kayaks Laundry Service ($)
Massage Services ($) Pools (children's) (4)
Pools (freshwater) (6) Room Service (24-hour)
Sailing Sauna
Scuba Diving ($) Shops
Snorkeling ($) Snorkeling Lessons
Tennis Courts Theater
Theme Parties Travel Agency ($)
Video Game Room Volleyball
Waverunners ($)

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above
may have an additional fee associated with them.

Accommodation Categories And Descriptions


Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on
request, and subject to availability.

Children Policy:
Children's age break is 12 years old.

Maximum Occupancy:

2017:
Beach Section:
Standard - 3 adults or 2 adults and 2 children.
Superior Oceanfront - 2 adults.

Royal Elite Hacienda Family & Riviera Section:
Hacienda 1 Bedroom Suite - 3 adults or 2 adults and 3 children
or 3 adults and 2 children.
Riviera Junior Suite Family - 3 adults or 2 adults and 3 children
or 3 adults and 2 children.

Select Club Adults Only Section:
Junior Suite Select Club - 3 adults.

2018
Beach Section:
Standard - 3 adults or 2 adults and 2 children.
Superior Oceanfront - 2 adults.

Royal Elite Hacienda Family & Riviera Section:
Hacienda Junior Suite - 3 adults or 2 adults and 3 children
or 3 adults and 2 children.
Riviera Junior Suite Family - 3 adults or 2 adults and 3 children
or 3 adults and 2 children.

Select Club Adults Only Section:
Junior Suite Select Club - 3 adults.

Standard, (STD) Spacious Standard rooms welcome you with an
atmosphere of rest after having enjoyed a full day of fun
under the Caribbean sun.
Bedding: 1 king bed or 2 double beds.
View: Garden or Pool.

Superior Oceanfront, (SOF) Rooms with VIP treatment and amenities,
air conditioning, satellite plasma TV, phone, safe,
radio/alarm clock, iron and iron board, minibar, welcome
fruit basket, coffee making facilities, terrace or balcony
with ocean view, ceiling fan. Private bathroom with shower,
hair dryer, vanity mirror, shower cap, body lotion,
bathrobes for use during stay in the hotel. VIP bracelet
for access to Select Club Adults Only facilities (Riviera
breakfast buffet, Select Club Adults Only pool & beach
section, premium lounges).

12/24/2016 - 12/23/2017
Hacienda One Bedroom Suite, Each building has a shared open
air swimming pool. Spacious suite with integrated living
room area with a double sofa bed, balcony or terrace
overlooking the lush tropical vegetation, private bathroom
with shower, bench for added comfort, hair dryer, air
conditioning, color satellite TV, telephone, minibar with
mineral water, soft drinks, beer, and safety box. Option of
adjoining rooms for families.
Bedding: 1 king bed or 2 double beds.

12/24/2017 - 12/23/2018
Hacienda Junior Suite, (HJR) Each building has a shared open
air swimming pool. Spacious suite with integrated living
room area with a double sofa bed, balcony or terrace
overlooking the lush tropical vegetation, private bathroom
with shower, bench for added comfort, hair dryer, air
conditioning, color satellite TV, telephone, minibar with
mineral water, soft drinks, beer, and safety box. Option of
adjoining rooms for families.
Bedding: 1 king bed or 2 double beds.

Riviera Junior Suite Family, Spacious Junior Suites with a
sitting area, air conditioning, satellite plasma TV, phone,
integrated living room area with a sofa bed, safe, iron &
ironing board, alarm clock, minibar with water, soft drinks
and beer, coffee making facilities, ceiling fan. Private
bathroom with shower & separated Jacuzzi bathtub, hair
dryer & vanity mirror. Balcony/terrace. Option of adjoining
rooms for families.
View: Garden or Pool.

Junior Suite Select Club, (JC9) In a 3 floor building; all rooms
are well appointed junior suites, including a spacious
living room and Jacuzzi. Air conditioning, 42" satellite
plasma TV, phone, safe, iron & ironing board, iPod docking
station, minibar with water, soft drinks and beer, bottle of
sparkling wine and fruit basket as a welcome gift, coffee
making facilities, ceiling fan. Integrated living room area
with a sofa bed, elegant and modern furniture on balcony or
terrace. Private bathroom with shower & separate Jacuzzi
bathtub, hairdryer, vanity mirror, bathrobes.
Balcony/terrace.
View: Garden or Pool.

Riviera Select Club:
Enjoy the exclusive Select Club Adults Only section within
the Sandos Playacar Beach Resort, an area of rooms located
in a secluded part of the resort.

The Adults Only Section offers 276 rooms in a 3 floor
building. All rooms are well appointed junior suites,
including a spacious living room and Jacuzzi. This
exclusive area allows for maximum privacy from the rest of
the hotel, featuring a private check in area.

Select Club Adults Only Section:
Enjoy the exclusive Select Club Adults Only section within
the Sandos Playacar Beach Resort & Spa, an area of rooms
located in a secluded part of the resort, stretched along
the spectacular 18-hole golf course. The minimum age for
check-in is 18 years.

Riviera Select Club Adults Only Section, pool services:
-Private swimming pool
-Elegant and comfortable lounge chairs
-Swim up bar
-Snack bar with premium beverages and Ceviche bar, BBQ lunch
-Wait staff service around the pool area
-Select Club Adults Only Breakfast Buffet
-Pool concierge
-Water ping pong table
-Access to all services and facilities of the Sandos Playacar
Beach Resort

The hotel has two exclusive Premium Bars located in the
main lobby and in the Meeting Point area which offers
selected services to pamper you, such as:

-Private Concierge to make sure everything is perfect for
you
-Premium liquor bar
-Canapes and coffee service
-Living room with TV, newspapers & magazines
-Free internet, WiFi and computers to use

As a guest of this section you will have exclusive access
to a private beach area which offers:

-Hammocks and beach chairs
-Beach Bar
-Waiter services to ensure you always have a cold drink in
your hand.

All accommodations include: balcony or terrace, crib (on request),
hairdryer, rollaway bed (on request), air conditioning, safety deposit
box, telephone, television and room service (24-hour).

Bathroom (marble)
marble bathroom with shower including marble bench for
added comfort

Mini-bar
mini-bar stocked with soft drinks, domestic
beer and mineral water

Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.

Food And Beverage Outlets


Avenue Bar, Cafe bar

El Agave Blue Bar, Beach bar, open every day.

General Opening Hours: 10:00am until 5:00pm

Lobby Bar Riviera, Cafe bar

Swim Up Bar, Pool bar

Grand Buffet Festival, Breakfast, lunch and dinner, international
buffet, no reservations required, shirt and shoes required.

Dress Code: Casual.

Grand Buffet Riviera, International buffet

Dress Code: Casual.

Il Piamonte Buffet, Italian buffet service

Dress Code: Casual Elegant.

Itzapalapa Buffet, Mexican buffet service

Dress Code: Casual Elegant.

Dance On, Discotheque. Open Monday through Sunday for 18 years
and older.

Asiana Restaurant, Oriental specialty a la carte service

Dress Code: Casual Elegant.

El Gaucho, Specialty a la carte steak restaurant

Fogo De Janiero Restaurant, Specialty a la carte service

Cuisine: Brazilian.

Dress Code: Casual Elegant.

Gourmet Restaurant, Specialty a la carte for adult's only

Dress Code: Casual Elegant.

Riviera Blue, Pool snack bar

La Bambola Bar, Cafe and Sports Bar.

Sports Bar

Please Note:
There are restrictions to the a la carte dining plan at the
following restaurants: Gourmet Restaurant, El Gaucho
Restaurant, Asiana Restaurant and Fogo de Janeiro Restaurant.
Reservations are required.

Length of stay Reservations Permitted
2-3 night stay: 1 dinner reservation
4-6 night stay: 2 dinner reservations
7 night stay: 3 dinner reservations

Add-On Package (Honeymoon Special 2017)


HONEYMOON SPECIAL 2017
Honeymooners will receive the following:

Booking Dates: 03/28/2016 - 12/23/2017
Travel Dates: 12/24/2016 - 12/23/2017

Package Inclusions:
-A fruit basket and a bottle of sparkling wine in the room
-A 10% discount for Spa services
-Free upgrade, subject to availability

Add-On Package (Honeymoon Special 2018)


HONEYMOON SPECIAL 2018
Honeymooners will receive:

Booking Dates: 02/20/2017 - 12/23/2018
Travel Dates: 12/24/2017 - 12/23/2018

Package Inclusions:
-A fruit basket and a bottle of sparkling wine in the room

Specialty Package (All Inclusive Service 2017)


ALL INCLUSIVE SERVICE 2017

Booking Dates: 03/28/2016 - 12/23/2017
Travel Dates: 12/24/2016 - 12/23/2017

Package Inclusions:
-Beaches of the World: a different beach experience every day
-Kitchen Tour: a look behind the scenes, including bites
-Mini golf including equipment
-Kid's Club (4-12 years old) open from 10:00am until 10:00pm
with a special activities program under the supervision of
professionals
-Baby Club (2-3 years old) open from 10:00am to 1:00pm and
from 3:00pm until 6:00pm
-Teen's Lite Club (13-17 years old) open from 12:00pm until
11:00pm with arcade games, mocktail bar, dance floor
-All meals (buffet breakfast, lunch buffet, dinner buffet or
a la carte) and snacks at pool restaurants
-Unlimited national drinks, soft drinks, national and
international wine and cocktails from 8:00am until 2:00am
including the disco (18 and older) during its hours of
operation
-Room service 24 hours, included
-Tennis (unlimited use of courts during hours of operation
and with prior reservation). Includes equipment (balls and
rackets), proper sports attire and shoes required.
-Water Sports Center with diving (free pool demo, once per
stay), snorkeling equipment (1 hour per day), sailing* and
kayaks* (*lessons not included, insurance fee applies)
-Gym: use of exercise equipment and sauna (18 and older)
-Spa: Swimming pool and solarium only for adults
-Game room: billiards, ping pong, backgammon, chess,
dominoes and cards
-Daily activities program: Aerobics classes, stretching and
beach activities, pool games and water aerobics, water
basketball, bicycle tours during the day, Zumba.
-Evening entertainment: Shows and theme nights at the Plaza
(bar open from 9:00am until 12:00am)
-No cover at the disco (18 and older)
-Taxes and gratuities included

Package inclusions are subject to change.

Miscellaneous Information



Baby Club
For ages 2 to 3 years old. Open from 10:00am to 1:00pm and
3:00pm to 6:00pm.

Kid's Club
For children 4 to 12 years old. Open from 10:00am to 10:00pm
with supervised activities program, children's pool, games,
crafts, Puppet Theater and mini buffet.

Student Groups and/or Spring Breakers:
-The hotel does not allow groups of students nor spring
breakers.
-Groups with youths up to 20 years old are only admitted
when accompanied by an adult 21 years old or older sharing
the same room.


Minimum Check In Age
-Hotel requires that guests are 18 years or older to check
into the hotel.


Teen Club
For ages 12 to 17 years old. Open from 10:00am to 9:00pm
with air hockey, tennis tables, pool tables and soccer tables.

Cancellation Fees


2017
12/24/16-01/02/17, within 21 days, 2-night penalty.
01/03/17-04/30/17, within 14 days, 2-night penalty.
05/01/17-12/23/17, within 7 days, 1-night penalty.

2018
12/24/17-04/30/18, within 14 days, 2-night penalty.
05/01/18-12/23/18, within 7 days, 1-night penalty.

Customer Reviews


01/05/2009
Hello Tom, Our vacation was really good, weather perfect as well! The resort was nice, we all agreed it was a really good value for money spent. It's an eco resort, so it's really surrounded by j...
Read More »


05/15/2006
Tom, I had a FABULOUS time at The Gala Resort Playacar and definately will use you again. Things went off without a hitch! I was so glad Apple warned us about the hockers in the airport and to only ta...
Read More »


06/20/2005
Hi Katya, The Gala Resort in Playa Del Carmen was great. We took are 3 kids down 8,2, and 8mos. . The beach was fabulous. I have never seen water so crystal clear blue in my life! I have been to...
Read More »