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Cozumel Palace Resort

Rating:
Features: Kids Program, Scuba, Eco-Adventures, Luxury, Weddings, Honeymoons, Spa, Unique
DAI Inside Scoop: Not too long ago Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. You will be flabbergasted!

Hotel Information


Cozumel Palace
Av. Rafael E. Melgar Km 15
Zona Hotelera Sur
77600 Cozumel, Quintana Roo, Mexico


Distance from hotel to town, 15 minutes.
Distance from hotel to Cozumel International Airport (CZM), 10 minutes.

The Cozumel Palace is located in the heart of Cozumel
Island on the beautiful Caribbean Sea, on the edge of the
world famous Palancar Reef and within walking distance of
the main plaza. It offers 169 rooms, 129 of them being
Junior Suites, Mediterranean architecture, daily and nightly
entertainment and complete water sports facilities. Cozumel
Palace also features ocean view rooms, Double Whirlpool Tub
in most rooms, 4 restaurants, 2 bars, a gym, diving, snorkeling,
2 swimming pools, 9 treatment rooms, kid's club and a swim-up
bar. Enjoy tours to the area's most famous attractions as part
of the All-Inclusive plan. Stay at one, enjoy all Palace Resorts
(Restrictions may apply).

Hotel Amenities


Activities Desk Bar (swim-up)
Barber Shop ($) Bars (2)
Beach (nearby) Beauty Salon ($)
Bell Services ($) Car Rental ($)
Children's Club Concierge
Currency Exchange Dive Center
Dry Cleaning Services ($) Fitness Center
Games (available) Ice Machines
Laundry Service ($) Massage Services ($)
Medical Services (24 hour) ($) Multilingual Staff
Restaurants (4) Shopping Gallery
Taxis Tour Desk
Travel Agency ($) Volleyball (beach)
Volleyball (pool) Wedding Services ($)

Spa
-10 Spa Treatment Rooms

Internet Access (wireless)
Wireless Internet service is offered in both public areas and
guestrooms at no cost for guests using their laptops. If a
guest needs to use the computer located in the lobby or
business centers, then they must pay the applicable fee.

Pools
2 pools including an infinity pool
Scuba Diving Demonstration
Pool Volleyball and Basketball

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above
may have an additional fee associated with them.

Accommodation Categories And Descriptions


Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on
request, and subject to availability.

Children Policy:
Children's age break is 17 years old.

Maximum Occupancy:

2017
Ocean View Suite - 4 adults or 2 adults and 2 children.
Ocean Front Suite - 4 adults or 2 adults and 2 children.
Concierge Level - 2 adults.
Loft Suite - 4 adults or 4 adults and 2 children
or 3 adults and 3 children.

2018
Ocean View Suite - 4 adults or 2 adults and 2 children.
Ocean Front Suite - 4 adults or 2 adults and 2 children.
Concierge Level - 2 adults.
Loft Suite - 4 adults or 4 adults and 2 children
or 3 adults and 3 children.

Ocean View Suite, Located on the 1st or 2nd floor with a
seating area, double whirlpool tub, in room wine, private
bath with shower only, most with balcony and hammock, liquor
dispenser (containing whiskey, tequila, rum & vodka),
minibar (containing sodas, bottled water & domestic beer),
satellite TV, purified water, bath amenities, bathrobes and
slippers, digital safe (laptop size), individually
controlled air conditioning, coffee maker, direct dial
telephone, alarm clock, hair dryer, iron/ironing board,
wireless internet, 24 hour room service and turndown service.
Non smoking rooms available. 2 physically challenged rooms.
Bedding: 1 king bed or 2 double beds.

Ocean Front Suite, Located on the 3rd or 4th floor with a
seating area, double whirlpool tub, in room wine, private
bath with shower only, most with balcony and hammock, liquor
dispenser (containing whiskey, tequila, rum & vodka),
minibar (containing sodas, bottled water & domestic beer),
satellite TV, purified water, bath amenities, bathrobes and
slippers, digital safe (laptop size), individually
controlled air conditioning, coffee maker, direct dial
telephone, alarm clock, hair dryer, iron/ironing board,
wireless internet, 24 hour room service and turndown service.
Non smoking rooms available.
Bedding: 1 king bed or 2 double beds.

Concierge Level, (CEL) Seating area, double whirlpool tub, in room
wine, private bath with shower only, balcony with a hammock,
minibar (containing sodas, bottled water & domestic beer),
satellite TV, DVD player, CD player, purified water,
bathrobes and slippers, digital safe (laptop size),
individually controlled air conditioning, coffee maker,
direct dial telephone, alarm clock/radio/iPod dock,
professional hair dryer, iron/ironing board, wireless
internet. Non smoking rooms only. The Concierge Level room
requires a 3 night minimum stay.
Bedding: 1 king bed.
View: Ocean.
Television
Apple TV with special apps including iTunes & Netflix.

Loft Suite, (LFS) Lower level with 1 bedroom with a king size bed,
double whirlpool tub, private bath with shower only. Upper
level with 1 bedroom with double beds, private bath with
shower only. Balcony with hammock, living room, in room
wine, seating area, liquor dispenser (contains rum, whiskey,
tequila and vodka), minibar (contains sodas, bottled water,
juices & domestic beer), satellite TV, purified water, bath
amenities, bathrobes and slippers, digital safe (laptop size),
individually controlled air conditioning, coffee maker,
direct dial telephone, alarm clock, hair dryer, iron/ironing
board, wireless internet, 24 hour room service, turndown
service.

Concierge Level Inclusions:
-Liquor dispenser (contains premium, upgraded brands of
liquor: rum, tequila, whisky and vodka)
-Upgraded bath amenities
-Aromatherapy
-Beach bag
-Two 25 minute back massages at the Beach/Spa/Treatment
rooms
-24 hour room service from select restaurants to create a
"special menu"
-Nightly petit fours
-Pillow menu
-Nightly turndown service
-Exclusive Concierge phone service
-Private check in and check out, late check out and early
check in (subject to availability).


All accommodations include: air conditioning, slippers, bath amenities,
bathrobe, ceiling fan, coffee maker, crib (on request), hairdryer, iron,
ironing board, liquor dispenser, mini-bar, rollaway bed (on request),
room service (24-hour): ($), safe and alarm clock.

Telephone
Unlimited long distance phone calls to Mexico, Continental US and Canada.

Miscellaneous Amenities
flat iron


($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.

Food And Beverage Outlets


Lobby Bar, Snacks, bar and live music. Open from 11:00am-12:00am.

Turquesa, International buffet for breakfast and lunch and
Italian dinner a la carte. Wet clothing or uncovered swimwear not
allowed.

Bugambilias, Mexican dinner a la carte. Long pants, collared
shirts and shoes required.

Momonohana, Oriental dinner a la carte. Long pants, collared
shirts and shoes required.

Flamingos Snack Bar, Poolside bar, music and snacks.

Add-On Package (Honeymoon, Vow Renewal Or Anniversary 2017-2019)


HONEYMOON, VOW RENEWAL OR ANNIVERSARY PACKAGE 2017-2019

Booking Dates: 05/12/2016 - 12/23/2017
05/11/2017 - 12/23/2018
Travel Dates: 12/24/2016 - 12/23/2017
12/24/2017 - 12/23/2018

Package Inclusions:
-A complimentary bottle of sparkling wine
-Mini cake
-Honeymoon dinner at select restaurants
-Two t-shirts
-Breakfast in bed (upon request)
-Guaranteed turndown service
-Honeymooner's desk
-Late check out until 6:00pm (Upon request and subject to
availability).

Package Minimum Stay: 3 nights

Please Note:
-This package is complimentary.

Package inclusions are subject to change.

Cancellation Fees


2017
12/24/16-01/03/17, within 14 days, 3-night penalty.
01/04/17-04/08/17, within 3 days, 1-night penalty.
04/09/17-04/16/17, within 14 days, 3-night penalty.
04/17/17-12/23/17, within 3 days, 1-night penalty.

2018
12/24/17-01/03/18, within 14 days, 3-night penalty.
01/04/18-12/23/18, within 3 days, 1-night penalty.

No shows will incur a 100% penalty.

Customer Reviews


11/29/2006
Hi Katya, I can’t even begin to tell you how much we loved the resort and our vacation. It was seriously over the top. The service was impeccable, the staff were all very friendly and courteous. I w...
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07/05/2006
Katya, We had a great time. The Cozumel Palace is much smaller than the Moon Palace, but we actually found that to be a benefit. The pool area is excellent. There is no beach, but the pool and the...
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