Toll Free: 800.615.3389

Hard Rock Hotel and Casino Punta Cana

Features: Kids Program, Golf, Casino, Scuba, Luxury, Weddings, Honeymoons, Spa
DAI Inside Scoop: Thrilling gaming action in the biggest and best casino in the Caribbean, exhilarating nightlife, tantalizing culinary options, state-of-the-art meeting facilities and rooms worth tweeting about, all infused with our legendary rock and roll vibe? Delivered. This is Hard Rock after all.

But were you expecting a mind blowing all-inclusive experience featuring 13 pools, 9 restaurants, a Nicklaus designed golf course, and an astonishing Spa Resort all lovingly cradled by the most pristine beaches in the Caribbean?

Maybe not. Welcome to the Hard Rock Hotel & Casino Punta Cana, it's time to See The Show.

Hotel Information


Hard Rock Hotel & Casino Punta Cana
Boulevard Turistico del Este, Km 28, #74 Macao,
Provincia de la Altagracia, Dominican Republic


Distance from hotel to town of Higuey, 53 minutes.
Distance from hotel to Punta Cana International Airport (PUJ), 45 minutes.

Located on one of the most beautiful beaches on the Eastern-
most tip of Dominican Republic, this new all-inclusive property
offers luxurious accommodations and extravagant resort amenities
to create a spectacular haven from care. All spacious guests
rooms provide a double Jacuzzi, LCD television with satellite,
a fully stocked liquor dispenser, bathrobes & slippers and
spectacular views. Enjoy a grand casino, outdoor swimming
pools complete with swim up bars, a sprawling sandy beach,
a kid's club, fine dining at many international restaurants
and bars. Hard Rock Hotel & Casino Punta Cana state of the
art spa offers rejuvenating treatments in modern Individual
Suites, Master Suites and Golden Suites. Golf players can
perfect their swing at the scenic and challenging 18-hole
golf course.

Hotel Amenities


Accommodations for Physically Challenged Guests (20)
Activities Activities Desk
Amphitheater Arcade
ATM ($) Ballroom
Banquet Room Bar (swim-up) (4)
Bars (15) Beach (onsite)
Beauty Salon Billiards
Business Center Car Rental Desk
Children's Activities Coffee Shops (2)
Concierge Conference Rooms
Currency Exchange Dry Cleaning Services ($)
Entertainment Facilities for Physically Challenged Guests
Fitness Center Gift Shop
Golf (nearby) ($) Hospitality Desk
Ice Machines Internet Service
Juice Bar Laundry Service ($)
Medical Services ($) Meeting Room
Multilingual Staff Physician (on call) ($)
Ping Pong Pool (indoor)
Pools (children's) (2) Pools (outdoor) (13)
Poolside Beverage Service Poolside Meal Service
Restaurants (9) Rooms (1,784)
Safe Deposit Boxes (in room) Snack Bar
Taxi Stand ($) Tennis Courts (2)
Tour Desk Tours & Excursions ($)
Travel Desk Umbrellas (beach/pool)
Wedding Coordinator Wedding Site

Golf
Unlimited golf at Hard Rock Golf Club at Cana Bay
designed by Jack Nicklaus- 20% service fee applies

Spa (full Service): ($)
Currently available: 36 multi function treatment rooms .

When the spa is fully functional it will have the following:
48 treatment rooms: (24 multi-functional treatment
rooms, 5 couples treatment rooms, 7 master suites
with hydro-massage tubs, 2 double master suites
with hydro-massage tubs, 2 golden suites, 2 Shiatsu
& Thai massage rooms and 6 outdoor massage pavilions.

Hydrotherapy Facilities: Co-ed vitality experience pool,
pool lounge, 2 whirlpools, cool and warm lagoons, dry
sauna, herbal stream with color therapy, clay steam
room, ice room, pebble foot water walk pathway, foot
hydro-reflexology, pressure showers, sensory relaxation
room, lockers, robe/sandal service, personal care amenities
and personalized butler.

Convention Center
65,500 sq. ft..

Ballroom
Grand Moon Ballroom - 37,500 sq. ft. Maximum
capacity - 2,800 banquet style.

Casino: ($)
Hard Rock Casino: 45,000 square feet of gaming space
including blackjack, craps, baccarat, roulette, Salon
Private VIP and more.

Nightclub: ($)
-ORO Night Club.
-Club is open Tuesday-Saturday.
-There is an entrance fee for hotel guests who wish to
experience the ORO Nightclub. This fee includes a welcome
cocktail of Vodka, Rum or Whiskey. This fee is per person.
-Clients are required to pay for their beverages.

Miniature Golf: ($)
Rock Star Mini Golf: Play like a Rock Star at the 18-hole
world-class design of the Rock Star mini golf course that
promises to deliver a fun and exciting miniature golf
challenge for everyone. Regardless of age, gender or ability,
players can enjoy the challenge and excitement of this
experience day or night. All children under 12 years old
must be accompanied by an adult without any exceptions.
Hours of operation: 10:00am to 12:00am.

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above
may have an additional fee associated with them.

Accommodation Categories And Descriptions


Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on
request, and subject to availability.

Children Policy:
Children's age break is 17 years old.

Maximum Occupancy:

2017:
Please review the 2018 maximum occupancy.

2018:
Caribbean Suite King - 2 adults or 1 adult and 1 child.
Caribbean Suite Double - 4 adults or 2 adults and 2 children.
Islander Junior Suite King - 2 adults or 1 adult and 1 child.
Islander Junior Suite Double - 4 adults or 2 adults and 2 children.
Caribbean Sand Suite King - 2 adults or 1 adult and 1 child.
Caribbean Sand Suite Double - 4 adults or 2 adults and 2 children.
Caribbean Diamond - 2 adults.
Caribbean Diamond Double - 4 adults or 2 adults and 2 children
or 3 adults and 1 child.
Rock Royalty Caribbean Sand Suite King - 2 adults.
Signature Presidential Suite 1 Bedroom - 2 adults.
Signature Family Suite 2 Bedroom - 6 adults or 4 adults and 2 children
or 2 adults and 4 children
or 1 adult and 5 children.
Signature Presidential Suite 2 Bedroom - 6 adults or 2 adults and 4 children
or 4 adults and 2 children
or 3 adults and 3 children.
Rock Star Suite 3 Bedroom - 6 adults or 2 adults and 4 children
or 4 adults and 2 children
or 3 adults and 3 children.

Please note:
-The maximum occupancy listed above can be exceeded by 1
infant 0-3 years, in the following categories: Caribbean
Suite King, Islander Junior Suite Double, Islander Junior
Suite King, Caribbean Sand Suite Double and Caribbean Sand
Suite King.
-Rooms with a guaranteed king bed will allow a child 4-17
years old or an infant 0 to 3 years old in the room with
a rollaway or crib, in the following categories: Caribbean
Suite King, Islander Junior Suite King, Caribbean Sand
Suite King and Signature Presidential Suite 1 Bedroom.

Caribbean Suite Double, (32D) 781 square feet (including
balcony) and located in close proximity to the main lobby,
double hydro spa tub, private bath with double showers,
balcony with furniture, liquor dispenser, mini-bar with soda,
bottled water, juice & domestic beer, LCD television with
satellite, purified water, Rock Spa bath amenities, bath-
robes & slippers, digital safe (laptop size), individually
controlled air conditioner, coffee maker, direct dial
telephone, alarm clock, hair blow dryer, iron/ironing board,
free wireless internet, 24-hour room service and turndown
service.
Bedding: 2 double beds.
View: Tropical.

Caribbean Suite King, (KCS) 781 square feet (including
balcony) and located in close proximity to the main lobby,
double hydro spa tub, private bath with double showers,
balcony with furniture, liquor dispenser, mini-bar with soda,
bottled water, juice & domestic beer, LCD television with
satellite, purified water, Rock Spa bath amenities, bath-
robes & slippers, digital safe (laptop size), individually
controlled air conditioner, coffee maker, direct dial
telephone, alarm clock, hair blow dryer, iron/ironing board,
free wireless internet, 24-hour room service and turndown
service.
Bedding: 1 king bed.
View: Tropical.

Islander Junior Suite Double, (1JD) 815 square feet
(including balcony), double hydro spa tub, private bath with
double showers, balcony with furniture, liquor dispenser,
mini bar with soda, bottled water, juice & domestic beer,
LCD television with satellite, purified water, Rock Spa bath
amenities, bathrobes & slippers, digital safe (laptop size),
individually controlled air conditioner, coffee maker, direct
dial telephone, alarm clock, hair blow dryer, iron/ironing
board, free wireless internet, 24-hour room service and
turndown service.
Bedding: 2 double beds.
View: Garden or Lagoon.

Islander Junior Suite King, (HRI) 815 square feet (including
balcony), includes queen size sofa bed, double hydro spa tub,
private bath with double showers, balcony with furniture,
liquor dispenser, mini bar with soda, bottled water, juice &
domestic beer, LCD television with satellite, purified water,
Rock Spa bath amenities, bathrobes & slippers, digital safe
(laptop size), individually controlled air conditioner,
coffee maker, direct dial telephone, alarm clock, hair blow
dryer, iron/ironing board, free wireless internet, 24-hour
room service and turndown service.
Bedding: 1 king bed or 1 sofa bed (queen).
View: Garden or Lagoon.

Caribbean Sand Suite Double, (3ND) 781 square feet (including
balcony within walking distance from the beach, double hydro
spa tub, private bath with double showers, balcony with
furniture, liquor dispenser, mini bar with soda, bottled
water, juice & domestic beer, LCD television with satellite,
purified water, Rock Spa bath amenities, bathrobes &
slippers, digital safe (laptop size), individually controlled
air conditioner, coffee maker, direct dial telephone, alarm
clock, hair blow dryer, iron/ironing board, free wireless
internet, 24-hour room service and turndown service.
Bedding: 2 double beds.
View: Tropical.

Caribbean Diamond Double, (7BB) 781 square feet (including
balcony), double hydro spa tub, private bath with double
showers, balcony with furniture, liquor dispenser with
premium brands, mini bar with soda, bottled water, juice &
domestic beer, LCD television with satellite, DVD/CD player,
iPod Dock, purified water, Rock Spa bath amenities,
bathrobes & slippers, in-room a la carte restaurant menu,
exclusive concierge phone service, digital safe (laptop
size), individually controlled air conditioner, coffee and
espresso machine, direct dial telephone, hair blow dryer,
iron/ironing board, free wireless internet, 24-hour room
service, turndown service, private check-in and check-out
(subject to availability), pre-order breakfast the night
before, aromatherapy and pillow menu and exclusive beach
bag (one per room/per stay). Gardenview, walking distance
from the beach.
Bedding: 2 double beds.

Caribbean Sand Suite King, (3NK) 781 square feet (including
balcony within walking distance from the beach, double hydro
spa tub, private bath with double showers, balcony with
furniture, liquor dispenser, mini bar with soda, bottled
water, juice & domestic beer, LCD television with satellite,
purified water, Rock Spa bath amenities, bathrobes &
slippers, digital safe (laptop size), individually controlled
air conditioner, coffee maker, direct dial telephone, alarm
clock, hair blow dryer, iron/ironing board, free wireless
internet, 24-hour room service and turndown service.
Bedding: 1 king bed.
View: Tropical.

Caribbean Diamond, (CDM) 781 square feet (including balcony),
double hydro spa tub, private bath with double showers,
balcony with furniture, liquor dispenser with premium brands,
mini bar with soda, bottled water, juice & domestic beer, LCD
television with satellite, DVD/CD player, iPod Dock, purified
water, Rock Spa bath amenities, bathrobes & slippers, in-
room a la carte restaurant menu, exclusive concierge phone
service, digital safe (laptop size), individually controlled
air conditioner, coffee and espresso machine, direct dial
telephone, hair blow dryer, iron/ironing board, free wireless
internet, 24-hour room service, turndown service, private
check-in and check-out (subject to availability), pre-order
breakfast the night before, aromatherapy and pillow menu and
exclusive beach bag (one per room/per stay).
Bedding: 1 king bed.

Rock Royalty Level Caribbean Sand Suite King, (4CK) 781
square feet (including) balcony within walking distance from
the beach, double hydro spa tub, private bath with double
showers, balcony with furniture, liquor dispenser, mini bar
with soda, bottled water, juice & domestic beer, LCD
television with satellite, purified water, Rock Spa bath
amenities, bathrobes & slippers, digital safe (laptop size),
individually controlled air conditioner, coffee maker,
direct dial telephone, alarm clock, hair blow dryer, iron/
ironing board, free wireless internet, 24-hour room service,
turndown service, private check-in and check-out (subject to
availability), aromatherapy and pillow menu, exclusive beach
bag (one per room/per stay), on-call dedicated butler*

*Can be reached 7:00am-11:00pm via cell phone from in-room
phone. After 11pm, dial "1" for assistance.
Bedding: 1 king bed.

Signature One Bedroom Presidential Suite, (P1G) One bedroom
with king size bed with a living area, dining room and half
bathroom. This suite has an expansive terrace with spectacular
views where you can lounge or dine. Includes a double hydro
spa tub, private bath with double showers, terrace with
lounge chairs and table, liquor dispenser, mini bar with
soda, bottled water, juice & domestic beer, LCD television
with satellite, iPod Dock, purified water, Rock Spa bath
amenities, bathrobes & slippers, digital safe (laptop size),
individually controlled air conditioner, coffee and espresso
machine, direct dial telephone, direct dial telephone, alarm
clock, hair blow dryer, iron/ironing board, free wireless
internet, 24-hour room service, turndown service, aroma-
therapy and pillow menu. 1,715 square feet (including
balcony).
View: Ocean or Pool or Tropical.

Signature Two Bedroom Family Suite, (S2F) One master bedroom
with a king size bed, an adjacent family room with two double
beds and dining room and a half bathroom. Includes a double
hydro spa tub in master room, private bath with double showers,
balcony with furniture, a mini bar with drinks the kids will
like as well as a variety of adult beverages (soda, bottled
water, juice & domestic beer), liquor dispenser, LCD
television with satellite in each bedroom, video gaming
system, with a selection of DVD's & games available upon
request, purified water, Rock Spa bath amenities, bath
amenities, adult and kids bathrobes & slippers, digital safe
(laptop size), individually controlled air conditioner,
coffee maker, direct dial telephone, alarm clock, hair blow
dryer, iron/ironing board, free wireless internet, 24-hour
room service, turndown service, kids beach toys,
complimentary mini cake when celebrating child's birthday
(upon request on arrival at Public Relations desk) 1,715
square feet (including balcony).
View: Garden or Lagoon or Pool.

Signature Two Bedroom Presidential Suite, (SGY) One bedroom
with a king size bed and a second bedroom with two double
beds with a living room and dining room. This suite has an
expansive terrace with spectacular views where you can
lounge or dine.Includes a double hydro spa tub, private bath
with double showers, terrace with lounge chairs and table,
liquor dispenser, mini bar with soda, bottled water, juice &
domestic beer, LCD television with satellite, iPod Dock,
purified water, Rock Spa bath amenities, bathrobes &
slippers, digital safe (laptop size), individually controlled
air conditioner, coffee and espresso machine, direct dial
telephone, direct dial telephone, alarm clock, hair blow
dryer, iron/ironing board, free wireless internet, 24-hour
room service, turndown service, aromatherapy and pillow menu.
2,496 square feet (including balcony).
Bedding: 1 king bed and 2 double beds.
View: Ocean or Pool or Tropical.

Rock Star Three Bedroom Suite King, (RS3) Three bedrooms
with king size beds with a dining room, living room, full
kitchen, pantry, in-room bar amongst memorabilia such as
electric guitars and drum set. This is Rock Star status to
the fullest. Includes a double hydro spa tub in each bedroom,
large private bathrooms with double showers, terrace with a
private infinity hydro spa tub, sun chairs and table, liquor
dispenser, mini bar with soda, bottled water, juice &
domestic beer in each bedroom, surround sound system, baby
Grand Piano, pool table, 65" plasma television, home theater:
video gaming system (games available upon request), blueray
DVD/CD Player, selection of guitars (PICKS program available
upon request), iPod Dock, purified water, Rock Spa bath
amenities, bathrobes, slippers, in-room a la carte restaurant
menu, digital safe (laptop size), individually controlled
air conditioner, coffee and espresso machine, direct dial
telephone, hair blow dryer, iron/ironing board, free wireless
internet, 24-hour room service, turndown service, private
check-in and check-out (subject to availability), aroma
therapy and pillow menu, exclusive beach bag (one per room/
per stay), hangover kit, private pool and beach area, on-call
dedicated butler*

*Can be reached 7am-11pm via cell phone from in-room phone.
After 11pm, dial 1 for assistance.

Please Note:
Selected bed type is not 100% guaranteed.

Personal Assistant Benefits
Booking Window: 02/01/17-12/31/17
Travel Window: 02/01/17-12/31/18

Signature One Bedroom Presidential Suite and Signature
Two Bedroom Presidential Suite guests will receive the
following:

-On-call personal assistant
-Ironing Services (2 items per person per stay)
-Express luggage delivery
-Complimentary shoe shine
-Spa tub preparation (with 24 notice)
-Personal Assistance with reservations (on and
off property)
-Priority reservations to picks & mix program

Rock Star Level Inclusions
Choose to enjoy your Rock Star Experience in one a Rock
Royalty Caribbean Sand Suite King, Rock Royalty Villa 4
Bedroom and Rock Star Suite 3 Bedroom. Exclusively located
near the pristine beaches. Your Rock Star Level
accommodations will include:

-On-call dedicated butler*
-Private beach area**
-Private pool area**
-Private lounge***
-In room Jacuzzi preparation. Can be prepared by butler with
24-hour notice.
-Complimentary ironing. Limited to 2 items per person per stay.
-Private VIP check-in. Check-ins are at the VIP/Mips area
located in the main lobby.
-Express luggage delivery
-Luggage packing & unpacking service
-Exclusive Rock Royalty room service menu
-Pillow menu
-Aromatherapy
-Robe, beach towel, sleeping mask, slippers, and umbrella
-Minibar snacks
-Coffee and espresso machine
-In-room bar with premium alcohol
-Exclusive beach bag per room
-Dinner reservations at one of the hotel's world class
restaurants.
-iPod dock
-Couple's massage at Rock Spa
-3:00pm late check-out. Subject to availability.
Restrictions may apply

*Can be reached from 7:00am-11:00pm via cell phone from in
room phone. After 11:00pm, dial 0 for assistance.
**Area identified with flags.
***Available in Punta Cana property only.

Physically Challenged Accommodations:
Rooms for the physically challenged are available in
Caribbean Suites, Caribbean Sand Suites and Rock Star
Presidential. All of these rooms are configured with king
size beds and they are located on the 1st and 3rd floors in
buildings 1, 2, 4, 5, 7 and 8, all with elevators and ramps
for easy access. Rooms are not guaranteed and are subject to
availability. A request must be added to the reservation at
time of booking.

Concierge Level Inclusions:
-Rooms with best views and locations with king beds
-Room service menu (select restaurant menu)
-Two 25 minute back massages
-Nightly turndown service guaranteed
-Nightly petit fours
-Espresso/American coffee machine
-Luxury bath amenities
-DVD player/CD player
-iPod dock, radio alarm clock
-Pillow menu
-Aromatherapy
-Professional hairdryer
-Exclusive concierge telephone service
-Upgrade brand of liquors in room dispenser
-Exclusive beach bag
-Private check in (subject to availability)
-Early check in, late check out (subject to availability)
-Private dinner at select locations, once per stay
-Private beach lounge chair area with waiter service
available.

All accommodations include: coffee/tea maker, slippers, crib (on
request), television (satellite), hairdryer, Jacuzzi (double), internet
access, iron, ironing board, liquor dispenser, maid service, mini-bar,
patio or balcony, radio, rollaway bed (on request), air conditioning,
room service (24-hour), alarm clock, safe deposit box, balcony, shower,
bathrobes and telephone.

Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.

Food And Beverage Outlets


Sports Book, For when you are looking for a different kind of
game. Gather with friends, get a drink, and watch your favorite team
play on our TV screens.

Sun Bar, Centrally located in the lobby area, this casual bar
overlooks the main terrace. Pool tables, a photobooth and an authentic
British call box (that's a phone booth, mate) create a pub-like vibe.

The Market, Can't get the group to decide? This buffet-style
restaurant has something for everyone. Breakfast, lunch or dinner, you
can find it all here.

Must Sweet And Coffee, Enjoy delicious coffee, cappuccino,
esspresso, or latte, you decide! Must Sweet & Coffee offers a variety of
coffee and of course you cannot miss the perfect dessert to go with it.
Located at the end of the Boulevard.

Lima Deli, This establishment is perfect for those in a hurry.
Enjoy a light snack, a sandwich or a selection of different breads and
bagels.

Rain Deli, The ideal place in the casino to eat a light snack.
Discover our chefs' selection of sandwiches and other treats. The Rain
Deli is not part of the all-inclusive daily rate.

Ice Cone, Enjoy an after-dinner ice cream cone in the centrally
located parlor. And yes, it's handmade on site with fresh ingredients,
so you know it is amazing. The large variety encompasses classic, as
well as more adventurous flavors.

Eclipse Terrace, Not quite Sun, not quite Moon. A great place to
hang out around sunset.

Moon Lounge, Mysterious and sophisticated, this popular lounge
features DJs, amazing views, a large selection of top shelf liquors, and
live music three times a week.

Zen Lounge, This beautifully decorated eastern-style lounge is an
ideal place to relax and enjoy a cocktail while waiting for your table
at the Zen restaurant.

Pizzeto, Offers artisanal brick oven-style pizza as well as other
Mediterranean influenced dishes.

Cafetto, Sometimes you need breakfast. Sometimes you need a
cocktail. Sometimes you need a breakfast cocktail. You're on vacation,
we won't judge. Whether it's coffee, snacks, breakfast or lunch, this
cafe has you covered. (Service 24 hrs)

Cuisine: American.

Ciao, Located on the main boulevard, this Italian-specialty
restaurant offers a beautiful view of the property's natural gardens. So
authentically Italian you might want to eat facing the door. Buffet for
breakfast and lunch. Dinner only a la carte!

Ipanema, There may have been a girl from here. Surrounded by the
lazy pool, with an incomparable ocean view, this outdoor Brazilian style
restaurant allows guests to enjoy the breeze and tropical weather while
feasting on a vast selection of meats and poultry. These are served
sword-style, which sounds dangerous but is actually just delicious. A
complementing salad bar offers a wide variety of vegetables, cold cuts,
cheeses and bread. Dinner only.

Isla, The specialty here is fresh Caribbean cuisine, with
delightful fish, poultry, and meat dishes prepared using spices that
characterize the exotic flavors of the islands. This is what you came
here to eat! On Tuesdays we offer a fantastic Pirate Party and on
Fridays a special Dominican Night, with live music for you to dance to
and start off the weekend Caribbean style!

Los Gallos, The only punches this pugilistic poultry throws are
of the culinary kind. Located at the end of the boulevard, Los Gallos
boasts a garden view, magnificent decorative ambiance and freshly
prepared Mexican cuisine. Open for dinner only.

Zen, This teppanyaki style eatery specializes in Chinese and
Japanese dishes. The food is superlative, but the main attraction is the
show our chefs perform while creating memorable meals right before your
eyes. Cirque du Sushi anyone?

Toro, Offers exceptional buffet for breakfast and lunch. Premiere
cuts of meat, premiere ocean views. Steakhouse a la carte for dinner.
Add the perfect martini.

Please Note:
-Sports Bar and Center Bar are now open during casino
hours: Monday through Thursday from 2:00pm to 2:00am
and Friday to Sunday from 2:00pm to 4:00am.
-Please be advised that restaurants at Hard Rock Hotel &
Casino Punta Cana are operating under a first come, first
serve policy. This includes Caffeto, Ciao, Ipanema, Isla,
Los Gallos, Pizzeto, The Market , Toro and Zen restaurants.

Add-On Package (Complimentary Honeymoon Package)


COMPLIMENTARY HONEYMOON PACKAGE


Package Inclusions:
-Bottle of sparkling house wine
-Mini cake
-Honeymoon dinner
-In room breakfast
-Hydro spa tub experience
-Welcome note

Package inclusions are subject to change.

Bonus Features



Complimentary Anniversary Amenities


-Couples celebrating their anniversary will receive a mini
anniversary cake.

Miscellaneous Information



General Information
-Spring break groups are not allowed.

Music Lab
-The resort is excited to introduce Music Lab, the ultimate
way to live out your fist-pumping, guitar-shredding fantasy,
to Hard Rock Hotel & Casino Punta Cana.
-Music Lab is an on-site music program that encourages guests
to participate in a group setting to live out their rock
star dreams. As already established in Hard Rock Hotel Cancun
and Hard Rock Hotel Riviera Maya, Music Lab in Punta Cana
will deliver its staple programs, which consist of:
-Jam Band, which allows guests to take part in their
own rock group with instructor led classes.
-RockTube, which allows guests to be the star of their own
music video as we shoot, edit and release their video.
-Mix, which allows guests to be a part of the Electronic
Dance Music (EDM) movement by learning to put a spin on
classic and modern tracks through adding beats, vocals
and special effects.

Student Booking Policy
-An adult or legal guardian over 25 years of age is required
to stay in each room.
-Students under 18 years old must travel and share a room
with a parent/legal guardian (no exceptions).
-Proof of age required. All students will be required to
provide valid passports upon check-in.
-Alcohol will be served to students over 18 years old only.
-Legal drinking age in Dominican Republic/Mexico is 18. ID
may be asked for at any time, under age drinking and
providing alcohol to minors in punished by law.
-Introducing alcohol to the premises or taking it out of
premises is not allowed.
-Tape recorders, radios and any sound devices may not be
used in rooms, building or at the pool area; you will
only be allowed to use them with headphones. Remember
there are other guests on the property who do not want to
be disturbed by loud music
-Students not staying at AIC - Hard Rock hotels may have
access to the property with purchase of a day pass.
-A credit card will be required upon check in as a guarantee
in the event of damages to the property.
-Guests will be financially and legally responsible for all
damages and disruptions caused on the property.
-The hotel can and will suspend any or all of its services
to guests who, in the hotel's opinion display or enact
improper conduct offensive and/or unacceptable and/or
dangerous to others/and or themselves.

Cancellation Fees


2017:
12/24/16-12/31/16, within 45 days, 100% penalty.
01/01/17-02/10/17, within 5 days, 1-night penalty.
02/11/17-02/20/17, within 30 days, 2-night penalty.
02/21/17-04/11/17, within 5 days, 1-night penalty.
04/12/17-04/15/17, within 30 days, 2-night penalty.
04/16/17-06/15/17, within 5 days, 1-night penalty.
06/16/17-08/12/17, within 14 days, 2-night penalty.
08/13/17-12/22/17, within 5 days, 1-night penalty.
12/23/17-12/23/17, within 14 days, 100% penalty.

Rock Star Suite
12/24/16-12/31/16, within 45 days, 100% penalty.
01/01/17-12/22/17, within 30 days, 3-night penalty.
12/23/17-12/23/17, within 45 days, 100% penalty.

2018:
12/24/17-12/26/17, within 14 days, 100% penalty.
12/27/17-12/31/17, within 45 days, 100% penalty.
01/01/18-02/09/18, within 5 days, 1-night penalty.
02/10/18-02/20/18, within 30 days, 2-night penalty.
02/21/18-03/27/18, within 5 days, 1-night penalty.
03/28/18-03/31/18, within 30 days, 2-night penalty.
04/01/18-06/15/18, within 5 days, 1-night penalty.
06/16/18-08/12/18, within 14 days, 2-night penalty.
08/13/18-12/21/18, within 5 days, 1-night penalty.

Rock Star Suite
12/24/17-12/31/17, within 45 days, 100% penalty.
01/01/18-12/21/18, within 30 days, 3-night penalty.