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Riu Palace Jamaica

Features: Kids Program, Weddings, Honeymoons, Spa

Hotel Information


Riu Palace Jamaica
Mahoe Bay, Ironshore
Montego Bay, Jamaica


Distance from hotel to town, 2.8 miles (5 kms).
Distance from hotel to Sangster International Airport (MBJ), 1.7 miles (3 kms).

The Hotel Riu Palace Jamaica is located in the northwest
of Jamaica, very near Montego Bay, Jamaica, and offers
a range of luxury services to its customers with a quiet
beach with clear waters and fine sand.

If you are looking for relaxation and tranquility,
the Hotel Riu Palace Jamaica has the best facilities
for this. Being an adults only hotel, exclusively for
adults over 18, you can enjoy on your own with a wide
range of leisure activities, such as fresh water pool,
chill out bar on the beach, jacuzzi, sauna, gym and
wellness center Renova Spa with different treatments
and massages.

The hotel offers high quality service guaranteed by RIU,
as our All Inclusive, in which the client's comfort and
enjoyment are the most important. Therefore you will have
the chance to eat at the buffet restaurant a variety of
delicious dishes, and taste the best cuisine that the
chefs prepare at the theme restaurants.

If you come with your partner or with friends, you will
have a great vacation. The Hotel Riu Palace Jamaica has
a gym, table tennis, volleyball, tennis, windsurfing,
sailing, kayaking, snorkeling, diving and more water
activities. During the day you can enjoy the entertainment
program, and by night you have different activities, as
live music, or perhaps you prefer to dance in the disco
at the best rhythm of Jamaica. If you like Golf, close to
the hotel you'll find four golf courses with great views.
Mahoe Bay is located in the north of Jamaica, a few miles
from Montego Bay, and is a perfect place to discover the
treasures of the region: Montego Bay and its "Sumfest"
reggae parties. Do not forget to visit Glistening Bay,
where at night the plankton glows on the water, or the
area of Cockpit Country, beautiful and unexplored. Nearby
there are horseback riding and rafting tours available.
If you've never enjoyed a romantic boat ride, this is
your chance, because nearby there are some cruise
companies that organize parties, diving excursions or
dinner cruises with wonderful views of the sunset.

RIU Hotels & Resorts: We're all about you

Hotel Amenities


Accommodations (238) Accommodations for Physically Challenged Guests
Activities Aerobics (aqua)
Air Conditioning (public areas) Ballroom (2)
Barber Shop (nearby) ($) Bars (3)
Beach (onsite) Breakfast Room
Car Rental Desk Concierge
Concierge Services Conference Rooms
Doctor (on call) ($) Dry Cleaning Services ($)
Facilities for Physically Challenged Guests
Floors (4) Front Desk (24-hour)
Golf (nearby) ($) Hospitality Desk
Ice Machines Laundry Service ($)
Lounges ($) Medical Services ($)
Meeting Room ($) Multilingual Staff
Parking Pools (2)
Poolside Beverage Service Restaurants (5)
Security (24-hour) Solarium
Suites Taxi Stand
Tennis Court (lighted) (2) Tour Desk
Tours & Excursions ($) Towels (pool)
Umbrellas (pool) Volleyball (beach)
Watersports (motorized) ($) Watersports (non-motorized)
Wedding Coordinator ($) Wedding Site ($)

Miscellaneous Amenities
Here are some of the features available
nearby at RIU Montego Bay (a sister
property):
-Beauty Salon/Barber Shop
-Entertainment
-Fitness Center
-Gift Shop
-Massage Services
-Sauna
-Spa
-Water Aerobics

*Please Note: These features may have costs
associated with them.

Internet Access
Free Wi-Fi service throughout the hotel

Disco: ($)
There is a nightclub/disco nearby at
RIU Montego Bay

Miscellaneous Amenities
-Welcome sparkling wine
-Premium drinks throughout the hotel
-Special wine menu ($)
-Romantic Dinner ($)

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above
may have an additional fee associated with them.

Markets


Adults Only, Adventure (for active adults), All Inclusive,
Beach, Business, Wedding, Golf, Honeymoon, Romance, Spa and
Dive.

Accommodation Categories And Descriptions


Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on
request, and subject to availability.

Children Policy:
2017-2018:
Effective dates: 12/24/16-12/23/18
-Child policy is not applicable, this is an adults
only hotel.
-Guests must be 18 years or older to stay at
the resort.

2019:
Effective dates: 12/24/18-12/23/19
-The 2019 children's policy has not been received
yet, please use the 2017-2018 children's policy as
a guideline. This information is subject to change.

Maximum Occupancy:

2017:
Junior Suite Garden View - 3 adults.
Junior Suite Courtyard View - 3 adults.
Junior Suite Ocean View - 3 adults.
Junior Suite Oceanfront - 3 adults.
Suite Jacuzzi Ocean View - 3 adults.

2018:
Junior Suite Garden View - 3 adults.
Junior Suite Garden View Handicapped - 3 adults.
Junior Suite Courtyard View - 3 adults.
Junior Suite Ocean View - 3 adults.
Junior Suite Oceanfront - 3 adults.
Suite Jacuzzi Ocean View - 3 adults.

2019:
The 2019 maximum occupancies have not been received
yet, please use the 2018 maximum occupancies as a
guideline. This information is subject to change.

Junior Suite Garden View, air conditioning, ceiling fan,
living room area with sofa, direct dial phone, daily
replenished mini-bar and liquor dispenser, coffee maker,
satellite flat-screen TV, radio alarm clock with MP3
adapter, electronic in-room safe (laptop size 15 inch),
iron and ironing board. Bathroom equipped with hydro-
massage bathtub, extra shower cabin, by door separate
toilet, double sink, vanity mirror, hairdryer and
amenities kit. Free wi-fi service available in room.
Balcony or terrace.
Bedding: 1 king bed or 2 double beds.

Junior Suite Garden View Handicapped, This room has the same
description as the Junior Suite Garden View except the room
is handicap accessible.

Junior Suite Courtyard View, air conditioning, ceiling fan,
living room area with sofa, direct dial phone, daily
replenished mini-bar and liquor dispenser, coffee maker,
satellite flat-screen TV, radio alarm clock with MP3
adapter, electronic in-room safe (laptop size 15 inch),
iron and ironing board. Bathroom equipped with hydro-
massage bathtub, extra shower cabin, by door separate
toilet, double sink, vanity mirror, hairdryer and
amenities kit. Free Wi-Fi service available in room.
Balcony or terrace with a courtyard view.
Bedding: 1 king bed or 2 double beds.

Junior Suite Ocean View, air conditioning, ceiling fan,
living room area with sofa, direct dial phone, daily
replenished mini-bar and liquor dispenser, coffee maker,
satellite flat-screen TV, radio alarm clock with MP3
adapter, electronic in-room safe (laptop size 15 inch),
iron and ironing board. Bathroom equipped with hydro-
massage bathtub, extra shower cabin, by door separate
toilet, double sink, vanity mirror, hairdryer and
amenities kit. Free wi-fi service available in room.
Balcony or terrace with ocean view.
Bedding: 1 king bed or 2 double beds.

Junior Suite Ocean Front, air conditioning, ceiling fan,
living room area with sofa, direct dial phone, daily
replenished mini-bar and liquor dispenser, coffee maker,
satellite flat-screen TV, radio alarm clock with MP3
adapter, electronic in-room safe (laptop size 15 inch),
iron and ironing board. Bathroom equipped with hydro-
massage bathtub, extra shower cabin, by door separate
toilet, double sink, vanity mirror, hairdryer and
amenities kit. Free wi-fi service available in room.
Balcony or terrace with ocean front view.
Bedding: 1 king bed or 2 double beds.

Suite Jacuzzi Ocean View, Suite Jacuzzi Ocean View air conditioning, ceiling fan,
living room area with sofa, direct dial phone, daily
replenished mini-bar and liquor dispenser, coffee maker,
satellite flat-screen TV, radio alarm clock with MP3
adapter, electronic in-room safe (laptop size 15 inch),
iron and ironing board. Bathroom equipped with hydro-
massage bathtub, extra shower cabin, by door separate
toilet, double-sink, vanity mirror, hairdryer and
amenities kit. Free Wi-Fi service available in room.
Balcony or terrace with ocean view and private Jacuzzi.
Bedding: 1 king bed.

All accommodations include: housekeeping, wake-up calls, iron, ironing
board, liquor dispenser, Jacuzzi (some accommodations), maid service,
accommodations (for physically challenged guests), mini-bar,
accommodations (non-smoking), radio, air conditioning, room service
(24-hour), alarm clock, safe (in accommodation), balcony or patio,
shower, bathtub, smoke detector, ceiling fan, telephone, coffee/tea
maker, television (remote controlled, satellite), hairdryer, turndown
service, heating (central) and internet access (wireless).

Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.

Food And Beverage Outlets


Hanover, Poolside bar with swim-up bar

Vogue, Lobby bar

Krystal, Fusion restaurant

L'acquedotto, Italian restaurant

Montego Bay, Main restaurant.

Zen, Japanese restaurant

Aqua, chill-out beach snackbar (open 24 hrs)

Seaside, Seaside, Poolside restaurant/grill and steakhouse

Please Note:
In the past specialty restaurants required reservations.
Effective immediately (November 2016) the specialty
restaurants no longer require reservations. Guests
will now be accommodated on a first-come-first-serve
basis within the restaurant(s) normal operating hours.

Dress Code
Formal dress is required for dinner. For the Main
restaurant: T-shirts with sleeves for gentlemen.
Theme restaurants: long trousers and T-shirts with
sleeves for gentlemen.

Add-On Package (Honeymoon 17)


HONEYMOON PACKAGE 2017

Booking Dates: 07/05/2016 - 12/23/2017
Travel Dates: 12/24/2016 - 12/23/2017

Package Inclusions:
-Surprise welcome gift in their room
-Small bottle of rum
-King bed (subject to availability at time
of check-in)
-Late check-out (subject to availability
at time of departure)
-Complimentary upgrade to next available room
category (subject to availability and upon request)
-Spa credit of $40.00 USD in Ocean Harmony massage
for two (50 minute), per adult, per person, per stay.

Specialty Package (All Inclusive 17-18)


ALL INCLUSIVE PACKAGE 2017-2018

Booking Dates: 01/01/2017 - 12/23/2018
Travel Dates: 12/24/2016 - 12/23/2017
12/24/2017 - 12/23/2018

Package Inclusions:
-Accommodation (as booked)
-All meals and snacks (see further details below)
-Breakfast:
Full American breakfast buffet and live cooking
stations, fruits, juices and Cava, Continental
breakfast/snacks
-Lunch:
Hot and cold buffet and live cooking stations
Pizzas, pasta, salads and assorted desserts
-Dinner (main restaurant):
Buffets and live cooking stations
Special evenings: themed buffets (three times a week)
Full dinner service available
-Optional dining (a la carte, reservations required
in advance):
Zen Japanese restaurant
Krystal Fusion restaurant
L'Acquedotto Italian restaurant
Seaside Grill and Steakhouse
-Snacks 24 hours a day
-For additional lunch and snacks, this package includes
a free choice from a selection of restaurants at the
Riu Palace Jamaica and Riu Montego Bay (sister hotels)
-Beverages:
Unlimited local and imported beverages (24 hours)
Premium branded drinks throughout hotel
Drinks service at the pool
Access to all bars at Riu Palace Jamaica and Riu
Montego Bay (sister hotels)
Regularly restocked mini-bar and liquor dispenser
-Room service (24 hours a day)
-Use of in-room safe
-Sports and activities including use of the gym, beach-
volleyball, windsurfing, sailing, catamaran, snorkelling
equipment, kayaking, and one introductory scuba diving
lesson in the pool
-At Riu Montego Bay (sister hotel):
Two floodlit tennis courts
Racquets and tennis balls (deposit required)
Sauna, whirlpool bath
-Entertainment:
Daytime entertainment program (daily)
Live music (several times a week)
-At Riu Montego Bay (sister hotel):
Shows, RIU evening program (daily)
-Complimentary entrance to "Pacha" night club
and drinks (open six nights a week)

Please Note:
-Formal dress is required for dinner.
Main restaurant: gentlemen no sleeveless T-shirts.
Theme restaurants: gentlemen no sleeveless T-shirts
and long trousers.
-All accommodations, taxes and gratuities included.
-All hotel guests are required to wear an All
Inclusive wristband for identification purposes.

Package inclusions are subject to change.

Bonus Features



2017-2018 Bonus Features:
Travel Dates: 12/24/2017 - 12/23/2018

-Afternoon Tea
-Bottled Water
-Chaise Lounges
-Daily Activities
-Morning Coffee
-Towels
-Use of Fitness Center
-Use of Tennis Courts
-Watersports (Non-Motorized)
-Welcome Drink

Miscellaneous Information



Check-in Policies:
-There must be a minimum of one person 21 years
or older to check-in to any RIU Resort.

RIU Resorts Jamaica - Spring Break Policy:
-During the months of March & April, at least one
person must be 21 years of age or older in every
room.
-During these months, the hotel reserves the right
not to admit any room in which all guests are
younger than 21. This situation can have serious
repercussions and should be avoided at any cost.
Please advise the travel agencies accordingly.

General Information:
-At least 1 person 21 years or over in every room
during the months of March and April.
-The remainder of the year, at least 1 person must
be 18 years old or over in every room.
-No student groups under 21 or "Spring breakers"
accepted all year round.
-Credit cards accepted: MasterCard and Visa

Minimum Age Requirements:
-Year-round (except March-April) at least one person
in each room must be 18 years or older in order
to check in.
-During the months of March-April at least one person
in each room must be 21 years or older in order
to check in.
-No student groups under 21 years old or Spring
Breakers are accepted year round.

Cancellation Fees


2017:
12/24/16-04/30/17, within 3 days, 2-night penalty.
05/01/17-12/23/17, within 3 days, 1-night penalty.

No Show Policy (revised):
07/26/17-12/23/17, guests will incur a 1-night penalty.

2018:
12/24/17-04/30/18, within 3 days, 2-night penalty.
05/01/18-12/23/18, within 3 days, 1-night penalty.

No Show Policy (revised):
12/24/17-04/07/18, guests will incur a 2-night penalty.
04/08/18-12/23/18, guests will incur a 1-night penalty.

2019:
12/24/18-04/30/19, within 3 days, 2-night penalty.
05/01/19-12/23/19, within 3 days, 1-night penalty.

No Show Policy (revised):
12/24/18-04/07/19, guests will incur a 2-night penalty.
04/08/19-12/23/19, guests will incur a 1-night penalty.

Please Note:
The 2019 cancel fees have not been received yet,
therefore, listed above is the estimated cancel
fees. This information is subject to change.