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Coconut Bay Resort and Spa

Rating:
Features: Kids Program, Eco-Adventures, Weddings, Spa
DAI Inside Scoop: Coconut Bay Resort is an all-inclusive resort that is on 88 acres on a 2,500 ft. stretch of golden sand beach amid swaying palm trees and provides a superb range of facilities and an excellent choice of dining. Exceptionally spacious rooms with separate sitting areas make this hotel a great choice for families, while the children's activities and water park will keep the little ones enthralled so that you can relax. Also ideal for honeymooners, singles and couples the hotel boasts an adults-only pool, fitness center and adults-only Jacuzzi for peace and quiet. 3 restaurants, one of which is adults-only and an all-day beach grill will serve you a delicious array of snacks and meals.

Hotel Information


Coconut Bay Beach Resort & Spa
P.O. Box 246
Vieux Fort, St. Lucia


Distance from hotel to Hewanorra International Airport (UVF), 10 minutes.
Distance from hotel to town of Soufriere, 45 minutes.
Distance from hotel to town of Castries, 75 minutes.
Distance from hotel to George F L Charles Airport (SLU), 75 minutes.

Situated on 85 acres, Coconut Bay Beach Resort & Spa
offers two worlds in one prominent oceanfront setting
on Saint Lucia's exotic south coast. Located closest
to the international airport and only minutes from
the island's most exciting attractions, this resort
features: 250 air-conditioned rooms, 4 restaurants,
5 bars, 3 pools, complete fitness center, tennis on 6
courts, watersports center, full service salon & spa,
one of the island's largest waterparks, supervised
Kidz Klub, daily activities, nightly entertainment,
themed dinners and a variety of other amenities.
Designed to please all ages, this casually Caribbean,
incredibly all-inclusive retreat is perfect for
singles, families or couples.

Discover tranquility in "Harmony" Coconut Bay's adult only oasis
and find delight in "Splash" Coconut Bay's tropical playground.

Hotel Amenities


Activities Desk Aerobic Classes
Aerobics (aqua) Aerobics (water)
Babysitting Services ($) Bar (swim-up)
Bars (5) Beauty Salon (full service) ($)
Car Rental Desk ($) Children's Activities
Children's Club Children's Playground
Concierge Conference Room
Currency Exchange Disco
Doctor (on call) ($) Dry Cleaning Services ($)
Entertainment Exercise Classes
Gift Shop ($) Hospitality Desk
Jacuzzi Laundry Services ($)
Medical Services ($) Meeting Room ($)
Nightclub Pool (swimming)
Pools Poolside Beverage Service
Putting Green Restaurants (4)
Salon ($) Salon Services ($)
Sauna Shop (jewelry) ($)
Spa Treatments ($) Taxi Services ($)
Tennis Instructor ($) Tour Desk ($)
Trail (jogging) Watersports Center
Wedding Coordinator ($) Wedding Site
Whirlpool

Water Park
-Water park features a spectacular free-form pool
with lazy river and two exhilarating water slides.

Spa (full Service)
-Oceanfront spa with 8 treatment rooms
featuring outdoor showers, 2 saunas, 2
steam rooms & full service beauty salon

Fitness Center
-Fully equipped, air conditioned fitness center.
Aerobic lessons and yoga instructions offered.

Medical Services: ($)
-Nurse's Station: A trained nurse is available
to guests from 9:00am-11:00pm daily and
a Doctor is on call 24 hours per day.

Internet Access: ($)
-A wireless connection is available
in the hotel lobby area.
-A kiosk is also available in the
main lobby for internet access.

Miscellaneous Amenities
-Open-air lobby
-Beachfront resort
-Land Sports: volleyball, soccer, tennis
on 6 courts, shuffle board, table tennis,
pool tables, basketball on 4 courts and
paintball facility (The Zone)
-Watersports: snorkeling, kite-surfing,
windsurfing, stand up paddle board
with instruction available

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above
may have an additional fee associated with them.

Accommodation Categories And Descriptions


Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 11:00 am

Early check-in/check-out policy:
-The hotel will do their maximum to accommodate
guests who arrive earlier but cannot guarantee
access to the room prior to 3:00pm.
-There is an additional fee for late check-
out (based on the time of check-out)
-These late checkouts are subject to availability
and must be arranged with the Front Desk on day
of departure.

Children Policy:
2017:
Effective dates: 12/21/16-12/20/17

-Children 2 years old and under stay free (Splash section).
-Child age break is 17 years old (Splash section).
-Harmony Rooms are for adults only.

2018:
Effective dates: 12/21/17-01/02/19

-Children 2 years old and under stay free (Splash section).
-Child age break is 17 years old (Splash section).
-Harmony Rooms are for adults only.

2019:
Effective dates: 01/03/19-01/02/20
The 2019 children's policy has not been received
yet, please use the 2018 children's policy as a
guideline. This information is subject to change.

Maximum Occupancy:

2017:
Splash Deluxe Gardenview - 4 adults or 2 adults and 2 children.
Harmony Deluxe Gardenview - 4 adults.
Splash Deluxe Oceanview - 4 adults or 2 adults and 2 children.
Splash Premium Oceanview - 4 adults or 2 adults and 2 children.
Splash Concierge Premium OV - 4 adults or 2 adults and 2 children.
Harmony Concierge Premium OV - 4 adults.
Harmony Concierge Junior Suite - 2 adults.
Harmony Spa Premium OV - 4 adults.
Harmony Spa Concierge Junior Suite - 2 adults.
Splash Two Bedroom Family Deluxe Garden - 4 adults or 4 adults and 2 children
or 2 adults and 4 children.
Splash Two Bedroom Family Deluxe Ocean - 4 adults or 4 adults and 2 children
or 2 adults and 4 children.
Splash Two Bedroom Family Deluxe Premium Ocean - 4 adults or 4 adults and 2 children
or 2 adults and 4 children.

Key: OV = Oceanview

2018:
Splash Deluxe Gardenview - 4 adults or 2 adults and 2 children.
Harmony Deluxe Gardenview - 4 adults.
Splash Deluxe Oceanview - 4 adults or 2 adults and 2 children.
Harmony Deluxe Oceanview - 4 adults.
Splash Premium Oceanview - 4 adults or 2 adults and 2 children.
Splash Concierge Premium Ocean View - 4 adults or 2 adults and 2 children.
Harmony Concierge Premium Ocean View - 4 adults.
Harmony Concierge Junior Suite - 2 adults.
Splash Two Bedroom Family Deluxe Garden - 4 adults or 4 adults and 2 children
or 2 adults and 4 children.
Splash Two Bedroom Family Deluxe Ocean - 4 adults or 4 adults and 2 children
or 2 adults and 4 children.
Splash Two Bedroom Family Premium Ocean - 4 adults or 4 adults and 2 children
or 2 adults and 4 children.

2019:
The 2019 maximum occupancies have not been received
yet, please use the 2018 maximum occupancies as a
guideline. This information is subject to change.

Splash Deluxe Garden View, (A9B) Ground level of the family
side of the hotel with views of lush tropical landscaping and
glimpses of ocean. Room has ceiling fans, air conditioning,
patios, iron and board, safe, satellite television, radio alarm
and in-room coffee and tea caddy.
Bedding: 2 queen beds.
View: Garden or Partial Ocean.

Harmony Deluxe Garden View, (HDG) Ground level on the adult
side of the hotel with views of lush tropical landscaping and
glimpses of ocean. Room has ceiling fans, air conditioning,
patios, iron and board, safe, satellite television, radio alarm
and in-room coffee and tea caddy.
Bedding: 2 queen beds.

Splash Deluxe Ocean View, (A7B) Second, third and fourth floor
of the family side of the hotel with views of the Atlantic Ocean.
Room has ceiling fans, air conditioning, balconies, iron and board,
safe, satellite television, radio alarm and in-room coffee and tea
caddy.
Bedding: 1 king bed and 1 sofa bed or 2 queen beds.
View: Ocean or Partial Ocean.

12/21/2017 - 1/2/2019
Harmony Deluxe Ocean View, (HDO) located on the second floor in
the Harmony adults-only wing with views of the Atlantic
and gardens. Rooms have a ceiling fan, air conditioning,
balcony, iron and board, safe, satellite TV, radio alarm,
mini refrigerator and coffee & tea service and other
amenities.
Bedding: 1 king bed or 2 queen beds.

Splash Premium Ocean View, (S4P) Located on the third floor
in the Splash wing of the hotel with vast views of the
Atlantic Ocean and CocoLand water park. Rooms have one king
bed and trundle twin beds or two queens with sofa. Rooms
also offer flat screen TV, ceiling fan, air conditioning,
balcony, iron and board, safe, radio alarm, bar with mini-
fridge stocked with water, soft drinks and local beer (by
request) and coffee and tea service.
Views: Ocean and/or Water park.

Splash Concierge Premium Ocean View, (SO8) these rooms offer
partial ocean views, tile flooring and separate sitting area
with private balcony. Bathroom features a walk-in shower.
Some of the special amenities included with these accommodations
are private VIIP champagne/cold towel check in reception;
in room private bar (1 premium bottle per guest weekly) plus
mini bar stocked daily with soft drinks, juices; nightly
turn down service and rotating afternoon snack amenity
concierge service; private resort orientation, personal
concierge assistance with spa treatments, preferred dinner
reservations, tours and private dinners; invitation to
outdoor family only reggae beach party bbq; complimentary
wireless Internet. Configuration 32 rooms: 21 king bedded
rooms with an additional trundle bed and 11 with 2 queen
beds. Location: 4th floor of Splash.
Number of accommodations: 32
Bedding: 1 king bed and 1 trundle bed or 2 queen beds.
View: Ocean.

Harmony Concierge Premium Ocean View, (HHO) Rooms offer complete
ocean views, tile flooring and separate sitting area with
private balcony. The bathroom features a walk in shower.
Some of the special amenities included with these accommo-
dations are in room private bar (1 premium bottle per guest
weekly) plus mini bar stocked daily with soft drinks and
juices; private VIP champagne/cold towel check in reception;
an invitation to outdoor adult only; moonlit dinner party;
evening turn down service; rotating afternoon snack amenity
concierge service; private resort orientation; personal
concierge assistance with spa treatments; preferred dinner
reservations, tours and private dinners; complimentary
wireless Internet. Configuration 47 rooms: 37 king bedded
rooms and 10 with 2 queen beds. Location: 3rd Floor and half
of the 4th Floor.
Number of accommodations: 47
Bedding: 1 king bed or 2 queen beds.
View: Ocean.

Harmony Concierge Junior Suite, (S4T) Located on the fourth
floor in the Harmony adults-only wing with expansive views
of the Atlantic, the Maria Islands, pool area and/or gardens.
Room amenities feature private VIP champagne/cold towel
check-in reception; in room private bar (1 premium top shelf
bottle per guest weekly) plus mini bar stocked daily with
soft drinks, juices; daily afternoon personalized in-room
bar refresh; rotating afternoon snack amenity; nightly turn
down service; robe and slippers; concierge service, private
resort orientation, personal concierge cell phone for
assistance with spa treatments, preferred dinner reservations,
tours and private dinners; invitation to adult only moonlit
dinner party; complimentary wireless Internet.
Bedding: 1 king bed.

Splash Two Bedroom Family Deluxe Garden, (S9G) Adjoining
rooms in the Splash Wing of the hotel with an internal
connecting door, featuring views of lush tropical landscaping
with glimpses of ocean and pool area. Rooms have one king
or two queen beds, ceiling fan, air conditioning, patios
or balconies, iron and board, safe, satellite TV, radio
alarm, bar with mini-fridge stocked with water, soft
drinks, and coffee and tea service.

Splash Two Bedroom Family Deluxe Ocean, (D9O) Adjoining
rooms in the Splash Wing of the hotel with an internal
connecting door, featuring views of lush tropical landscaping
with glimpses of ocean and pool area. Rooms have one king
or two queen beds, ceiling fan, air conditioning, patios
or balconies, iron and board, safe, satellite TV, radio
alarm, bar with mini-fridge stocked with water, soft
drinks, and coffee and tea service.

Splash Two Bedroom Family Premium Ocean, (F9J) Adjoining rooms
in the Splash Wing of the hotel with an internal connecting
door, featuring views of lush tropical landscaping with
glimpses of ocean and pool area. Rooms have one king or
two queen beds, ceiling fan, air conditioning, patios or
balconies, iron and board, safe, satellite TV, radio alarm,
bar with mini-fridge stocked with water, soft drinks, and
coffee and tea service.

12/21/2016 - 12/20/2017
Harmony Spa Premium Ocean View, (S7H) Located on the second
floor in the Splash wing of the hotel with views of the
Atlantic Ocean and CocoLand waterpark. Rooms have one king
bed or two queen beds, ceiling fan, air conditioning,
balcony, iron and board, safe, satellite TV, radio alarm,
mini refrigerator and coffee and tea service. Please see
the details of the Spa Inclusive Vacation Harmony Wing
Package.

12/21/2016 - 12/20/2017
Harmony Spa Concierge Junior Suite, (SC7) Located on the
fourth floor in the Harmony adults-only wing with expansive
views of the Atlantic, the Maria Islands, pool area and/or
gardens. Room amenities feature bar and mini-fridge stocked
with liquor or wine selection of choice plus water, soft
drinks and local beer, robes and slippers and limited
concierge service. The bathroom features a walk-in shower.
Nightly turndown service and invitation to couples-only
dinner is also included. Please see the details of the
Spa Inclusive Vacation Harmony Wing Package.

Splash Wing
Families enjoy Coconut Bay's playful Splash wing. Colorful
rooms on the four floors of the Splash wing were designed
and decorated with parents and children in mind. Splash
faces the ocean and overlooks the CocoLand Water Park, one
of St. Lucia's largest water parks featuring a lazy river
and large slides, large family pool and Atlantic Beach. The
Kidz Klub is just steps from Splash and is easy to find by
the gleeful sounds of youngsters enjoying its colorful
water feature, expansive fenced outdoor play area and
air-conditioned play room.

Harmony Wing
The tranquil ocean front Harmony Wing of Coconut Bay caters
to adults. Peaceful rooms overlook an adult-only area, which
includes a palm, shaded pool and bar, chaises and hammocks,
intimate cabana beds and the Kai Mer Spa. The fourth floor
rooms were recently upgraded and include mini-fridges, flat
screen televisions, soothing contemporary decor and luxury
linens and toiletries. Harmony offers rooms and an ideal
location for soaking up the sun or dozing of under the
swaying palms in a serene tropical oasis.

254 guestrooms located on 2 four-story guest wings all rooms
feature either 1 king-size bed or 2 queen-size beds, private
bathroom with shower (no bathtubs), separate sitting area
and private balcony.

All accommodations include: air conditioning, alarm clock radio, ceiling
fan, crib (on request), hairdryer, internet access (wireless),
television (satellite), ironing board, rollaway bed (on request): ($),
safe (electronic), smoke detector, telephone (direct dial) and iron.

Miscellaneous Amenities
-Premium Oceanview rooms (4th floor)
have stocked mini-fridges
-Wheelchair access available upon request


($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.

Food And Beverage Outlets


Blue Bar, hours vary by entertainment schedule.

Lobby Bar, open 10:00am-12:00am (midnight).

Peter John's Lounge, open 6:00pm-2:00am.

Swim-up Pool Bar, open 10:00am-5:00pm.

Calabash
Cuisine: Caribbean.

General Opening Hours: 6:00pm-9:30pm

Capri
Cuisine: Italian.

General Opening Hours: 6:30pm-10:30pm

Coconut Walk, this restaurant features International cuisine
served buffet-style indoors in a tropical setting. Non-smoking
restaurant.

Cuisine: International.

General Opening Days: Daily
Breakfast Hours: 7:00am-10:00am
Lunch Hours: 12:30pm-2:30pm
Dinner Hours: 6:30pm-9:30pm

Dress Code: Resort Casual.

Silks Restaurant(*), serving Asian cuisine, an authentic Asian
restaurant with the decor to compliment. This restaurant offers an a la
carte, indoors and is air-conditioned dining. Non-smoking restaurant.
Open for dinner only.

Cuisine: Asian.

Dinner Hours: 6:00pm-10:00pm

Dress Code: Resort Evening Attire.

(*) Denotes reservation is required.

Specialty Package (All Inclusive 17-18)


ALL INCLUSIVE PACKAGE 2017-2018

Booking Dates: 01/01/2017 - 01/02/2019
Travel Dates: 12/21/2016 - 12/20/2017
12/21/2017 - 01/02/2019

Package Inclusions:
-Accommodations
-Roundtrip airport transfers to/from Hewanorra
International Airport (UVF)
-Full breakfast, lunch, dinner and snacks each
day at a choice of eight (8) restaurants plus
a beach grill
-Unlimited beverages at a choice of six (6) bars
including a swim up bar.
-Complete resort fitness center offering the
latest in exercise equipment for individual
workout
-Tennis center featuring four (4) lighted
tennis courts
-Full supervised children's activities program
for children ages 0-12 plus teens
-Water features play area is also available
at the children's activity center
-Daily entertainment program with a variety
of land activities
-Theme water park attraction plus four (4) swimming
pools including an adult's only pool and outdoor
whirlpool
-The Surf Shop Kite/Windsurfing Center
(Lessons & Equipment additional)
-Evening entertainment and theme nights
-Weekly cocktail party hosted by Resort Management
& Staff
-All hotel taxes and gratuities

Package Minimum Stay: 2 nights

Please Note:
-Peak season holidays may require minimum stays
greater than 2 nights for the All Inclusive Package

Package inclusions are subject to change.

Bonus Features



2017-2018 Bonus Features:
Travel Dates: 12/21/2016 - 01/02/2019

-Daily activities
-Use of Fitness Center
-Use of Tennis Court
-Chaise lounges
-Welcome Drink
-Afternoon tea
-Weekly Cocktail Party
-Children have their own water feature
play area
-Adults only quiet pool
-Water park features a free form pool
with a lazy river and 2 exhilarating
waterslides

Miscellaneous Information



CoCoLand Kidz Klub:
-There is a kids club available at the resort where
staff will provide a fun and safe environment for
children. There are supervised children activities
available for children between the ages of 2-12.
The activities vary by age groups (see below).

Please note:
-Age groups are: 2-3 years, 4-7 years and
8-12 years
-Hours of operation are 9:00am-5:00pm
(hours are subject to change)
-The resort asks that parents bring the following:
sunscreen, swimsuit, change of clothes and sneakers
for other activities
-The resort has recently added a new amenity the
use of local cell phones. Parents now have the
ability to sign in and out a local cell phone
when they leave their child at the Kidz Klub

Transfer information:
-Transfers are included from UVF only (Hewanorra
International Airport) this hotel strongly
recommends flying into UVF because it is next
to UVF airport.
-If air travel is not booked to fly into UVF there
will be an additional charge as well as a 2-hour
(plus) ride to the hotel.

Local Attractions:
-The town of Soufriere: which features a drive in
volcano, sulfur springs, diamond waterfall and the
famous Piton mountains (approximately a 45 minute
drive from the resort).
-The island Capital Castries approximately a 45
minute drive.

General Destination Information - Important!
-Please advise all clients traveling to St. Lucia:
That the wearing of camouflage or military apparel
is illegal, and enforceable by law.

Restaurant Dress Codes:
-Resort Casual Wear: shorts, tank tops,
shoes, bathing suits with cover ups.
-Resort Evening Wear: Dress pants or jeans for
men, shirts with sleeves and collars, dress
shoes. No flip flops or shorts permitted.

Activities & Entertainment:
-Weekly Managers Cocktail Party on Mondays
-Weekly Pirates Party on Tuesdays
-Weekly Caribbean Party held on Saturdays
-Local entertainment or performances every night

General:
-Tipping: Coconut Bay Resort & Spa has a
No Tipping policy for all team members.
-Currency Exchange: Available at the
Front Desk
-Electrical Current: 220 volts, 60 cycle.

Wedding Facilities:
-Wedding Gazebo: Hosting up to 30 guests.
-Wedding Center: Hosting up to 60 guests.

Meeting Facilities:
-Caribbean Conference Room:
Hosting up to 200 guests.

Cancellation Fees


2017:
12/21/16-01/03/17, within 45 days, full penalty.
01/04/17-04/15/17, within 21 days, 2-night penalty.
04/16/17-12/20/17, within 14 days, 2-night penalty.

No Show Policy:
Guests that are a no show will incur a full penalty
(full cost of stay).

2018:
12/21/17-01/03/18, within 45 days, full penalty.
01/04/18-04/15/18, within 21 days, 2-night penalty.
04/16/18-12/20/18, within 14 days, 2-night penalty.
12/21/18-01/02/19, within 45 days, full penalty.

No Show Policy:
Guests that are a no show will incur a full penalty
(full cost of stay).

Please Note:
The 2018 cancel fees have not been received yet,
therefore, listed above is the estimated cancel
fees. This information is subject to change.

2019:
01/03/19-04/15/19, within 21 days, 2-night penalty.
04/16/19-12/20/19, within 14 days, 2-night penalty.
12/21/19-01/02/20, within 45 days, full penalty.

Please Note:
The 2019 cancel fees have not been received yet,
therefore, listed above is the estimated cancel
fees. This information is subject to change.