Toll Free: 800.615.3389

Hilton Cancun Golf & Spa Resort

Rating:
DAI Inside Scoop: This hotel underwent a major renovation in 2006. Standard Ocean view guestrooms boast spectacular views of the Caribbean Sea and the Hilton’s trademark Serenity Collection beds featuring the internationally-acclaimed Suite Dreams™ mattresses . Deluxe guestrooms are suitably located on the wing extending toward the exquisite Caribbean Sea, featuring a private balcony large enough to relax in the warm sun. Secluded and private Villas feature either stunning beachfront views of the Caribbean Sea (Oceanfront Villas) or gorgeous lush garden views (Garden View Villas). Villa guests receive daily continental breakfast and evening hors d'oeuvres & cocktails in the exclusive Villas lounge, a dedicated Concierge for check-in, check-out and other personalized services. The Villas also include a large balcony.

Hotel Information


IBEROSTAR Cancun
Blvd. Kukulcan Km. 17
Zona Hotelera
77500 Cancun, Quintana Roo, Mexico


Distance from hotel to Cancun International Airport (CUN), 7 miles (11 kms).

IBEROSTAR Cancun is an upscale all inclusive hotel
located on one of the world's most beautiful beaches at the
perfect spot for guests to enjoy a spectacular view of
nature and the revitalizing sea breeze. This hotel has an
18-hole championship golf course, a luxurious spa, a modern
fitness center, a spectacular convention center and outdoor
areas for events and social activities. IBEROSTAR Cancun
also features magnificent pools including an infinity pool
and a splash park. In addition, the hotel features one
soccer field, two tennis courts, one buffet restaurant, one
snack bar, four specialty restaurants, one modern sports bar,
one ice cream parlor and one cigar bar. This property also
offers a complete activity program for the entire family that
includes a kids' club. Guests also have access to the
following services at an additional cost: use of meeting
rooms at the convention center, golf course, wedding planning,
spa and beauty salon, babysitting service, laundry service
and medical service.


Hotel Amenities


Accommodations (426) Accommodations for Physically Challenged Guests (5)
Activities Activities Desk
Aerobics Aerobics (water)
Archery Babysitting Services ($)
Ballroom Banquet Room
Bar (swim-up) Bars
Beach Beauty Salon
Billiards Bocce
Breakfast Room Business Center
Business Services Car Rental Desk
Casino (nearby) Children's Activities
Children's Playground Concierge
Conference Rooms Currency Exchange
Disco/Nightclub (nearby) ($) Dive Center
Doctor (on call) ($) Dry Cleaning Services ($)
Elevators Entertainment
Exercise Classes Fitness Center
Fitness Room Front Desk (24-hour)
Game Room Gift Shop
Hospitality Desk Ice Machines
Jacuzzi (outdoor) Laundry Service ($)
Lounges Massage
Medical Services ($) Meeting Room
Multilingual Staff Parking
Parking (valet) Ping Pong
Pool (children's) Pool (outdoor)
Pools Poolside Grill
Porters Restaurants
Safe Deposit Boxes (front desk) Security (24-hour)
Shows (evening) Snack Bar
Soccer Field Suites
Taxi Stand Tennis Court (lighted)
Tennis Instructor ($) Tour Desk
Tours & Excursions $ ($) Towels (beach/pool)
Trail (jogging) Travel Agency ($)
Umbrellas (beach/pool) Volleyball (beach)
Waterslide Wedding Coordinator
Wedding Site Whirlpools (2)

Convention Center
Peninsula Convention Center:
-Oceanfront convention center
-49,000 square feet of flexible indoor space
-60,000 square feet of magnificent outdoor space
-22 meeting rooms
-Event space for up to 2,500 guests
-Professional catering
-Venues for weddings and social events
-Wifi internet access
-In house audio visual supplier
-24-hour business center

Watersports
-Iberostar Cancun does not offer motorized or non-motorized
watersports due to the choppy waters in the Cancun Beach
area.
-These sports are offered at the Playa Paraiso Complex and
all Iberostar Cancun guests are welcome to use them as
long as they provide their own transportation.

Children's Club
-Kids Club (ages 4-12 years) with incredible water park
-Teen Club

Golf (onsite)
Iberostar Golf Club:

-18 hole, par-72, championship golf course
-250 yard practice course
-Driving range and putting green
-Pro Shop
-Clubhouse
-Exclusive benefits for Iberostar guests

Spa
Spa Sensations:
-8 private treatment rooms
-Exclusive signature treatments
-Beachfront massages
-Beauty salon
-Relaxation lounge
-Secluded relaxation garden
-Whirpool

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above
may have an additional fee associated with them.

Markets


All Inclusive, Beach, Business, Dive, Wedding, Golf,
Honeymoon, Romance, Spa and Family Friendly.

Accommodation Categories And Descriptions


Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on
request, and subject to availability.

Children Policy:
Children's age break is 12 years old.

Maximum Occupancy:

2017
Ocean View - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Superior Ocean View Standard Room - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Garden View Villa - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Oceanfront Villa - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Oceanview Suite - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Swim Out Oceanfront Villa - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Master Suite - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Superior Oceanfront Villa - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Superior Swim Out Oceanfront Villa - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Presidential Suite - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Please note
-The hotel will be implementing triple and
quad restrictions for 03/01/17-04/15/17.

2018-2019
Ocean View - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Superior Ocean View Standard Room - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Garden View Villa - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Oceanfront Villa - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Oceanview Suite - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Swim Out Oceanfront Villa - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Master Suite - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Superior Oceanfront Villa - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Superior Swim Out Oceanfront Villa - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.
Presidential Suite - 4 adults or 2 adults and 2 children,
or 3 adults and 1 child.

Ocean View, (OCV) standard room, air conditioning, mini-bar
(stocked daily with beer, soft drinks and bottled water). 24
hour room service, flat screen TV, DVD player, alarm clock,
digital safe, coffee maker, iron and ironing board and hair
dryer. Bathroom with vanity sink, bathrobes and shower.
Total area is 398 square feet. Complimentary access to Spa
Sensations wet area. Complimentary WiFi.
Bedding: 1 king bed or 2 queen beds.

Superior Ocean View Standard, (SOQ) Room a private
balcony with ocean view, air conditioning, minibar (stocked
daily with beer, soft drinks and bottled water), 24 hour
room service, flat screen TV, DVD player, alarm clock,
digital safe, coffee maker, iron and ironing board and hair
dryer. Spacious bathrooms with vanity sink, bathrobes and
shower. Total area is 506 square feet. Located in the wing
that extends towards the water. Complimentary access to Spa
Sensations wet area. Complimentary WiFi.
Bedding: 1 king bed or 2 queen beds.

Garden View Villa, (VAI) TBA

Oceanfront Villa, (OCF) Oceanfront villa with the option to access
a private swimming pool and outdoor area with hammock. Each
building has their own private pool and guests staying in
this building are the only ones who can access this pool.
Other amenities include air conditioning, ceiling fan,
minibar (stocked daily with premium liquors, beer, soft
drinks and bottled water), 24 hour room service, flat
screen TV, alarm clock, MP3 player, DVD player, digital safe,
coffee maker, iron and ironing board, hair straightening
iron, hair dryer. Spacious bathrooms with double vanity
sink, bathrobes, slippers, shower and separate tub. Total
area is 624 square feet. Complimentary access to Spa
Sensations wet area. Complimentary WiFi. Personalized
minibar. Welcome amenity. Aromatherapy service once. Daily
turndown service. Luxury bathroom amenities.
Bedding: 1 king bed or 2 queen beds.

Ocean View Suite, (OVS) Suite with extended private balcony with
air conditioning, minibar (stocked daily with beer, soft
drinks and bottled water), 24 hour room service, flat screen
TV, DVD player, alarm clock, digital safe, coffee maker,
iron and ironing board and hair dryer. Bathroom with vanity
sink, bathrobes, slippers and shower. Total area is 958
square feet. Whirlpool on balcony. Beach towels in room.
Complimentary access to Spa Sensations wet area.
Complimentary WiFi.
Bedding: 1 king bed or 2 queen beds.

Swim Out Oceanfront Villa, (SF0) On the ground floor

Master Suite, (MSS) Suite with oversized bedroom with 1 king bed
and a large living room with desk. Extended private terrace
with ocean view, whirlpool and sun loungers. Air
conditioning, ceiling fan, minibar (stocked daily with beer,
soft drinks and bottled water), 24 hour room service, two
flat screen TVs, alarm clock, DVD player, digital safe,
coffee maker, iron and ironing board, hair straightening
iron, hair dryer. Spacious bathroom with double vanity sink,
bathrobe and slippers, shower and separate tub. Total area
is 1474 square feet. Whirlpool on terrace. Personalized
minibar. Welcome amenity. Aromatherapy service once. Daily
turndown service, romantic turn down service once. Pool
towels in room. Complimentary access to Spa Sensations wet
area. Complimentary WiFi.

Superior Oceanfront Villa, (SF3) TBD
Bedding: 1 king bed.

Superior Swim Out Oceanfront Villa, (SW8) On the ground floor.
Bedding: 1 king bed.

Presidential Suite, (PST) Suite with one oversized bedroom with 1
king bed, one spacious bedroom with 2 queen beds, a large
living room, a separate dining room and kitchenette. Private
wrap around terrace with ocean view and sun loungers.
Individually controlled air conditioning, ceiling fan,
customizable minibar (stocked daily with premium liquors,
international and domestic beer, soft drinks, bottled water
and snacks), 24 hour room service, daily turndown
aromatherapy service, flat screen TVs, alarm clock,
iPod/MP3 docking station, DVD player, digital safe, coffee
maker, iron and ironing board, hair straightening iron, hair
dryer. Spacious bathroom with double vanity sink, luxurious
bath amenities, bathrobe and slippers, shower, sauna and
separate whirlpool tub. Total area is 3714 square feet.
Complimentary access to Spa Sensations wet area.
Complimentary WiFi. Early check-in/late check-out upon
availability. Private in room check-in. Welcome amenity.
Personalized minibar. Espresso machine. Aromatherapy service
once. Daily turndown service. Romantic turndown service once.
Private sauna. Pool towels in room.
View: Ocean.

All accommodations include: housekeeping, television (cable, satellite),
internet access (high speed, wireless), voicemail, iron, wake-up calls,
CD player, ironing board, air conditioning, maid service, alarm clock,
mini-bar, balcony, movies (in accommodation), bathrobes, non-smoking
accommodations, bathtub, radio, blackout drapes, refrigerator, ceiling
fan, room service (24-hour), coffee/tea maker, safe (in accommodation),
data port, shower, desk, smoke detector, hairdryer, sprinkler system,
heating (central) and towels.

Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.

Food And Beverage Outlets


La Perla, Swim up bar

Las Palmas, Lobby bar

Vertigo, Sports bar

Antiguo Laguito, A bountiful array of classic Mexican fare as
well as international dishes. Open for breakfast, lunch, dinner and late
night snacks. Dress code: Gentlemen may wear Bermuda shorts and sandals.
Ladies may wear closed-toe shoes or dress sandals.

Dress Code: Casual Elegant.

El Maguey, Mexican and beach restaurant, reservations and dress
code required (long trousers and sleeved shirt)

La Horma, Gourmet, reservations and dress code required (long
trousers and sleeved shirt)

La Parrilla, Steakhouse, reservations and dress code required
(long trousers and sleeved shirt)

Naga Hibachi, Japanese, reservations and dress code required
(long trousers and sleeved shirt)

Carey Snack Bar, A delectable assortment of munchables. Open from
11:00am to 6:00pm.

Add-On Package (Honeymoon Package 2016-2017)


HONEYMOON PACKAGE 2016-2017

Booking Dates: 07/31/2015 - 10/31/2017
Travel Dates: 12/01/2015 - 10/31/2017

Package Inclusions:
-Bottle of champagne
-Fruit basket
-Iberostar gift

Please Note:
-Copy of the marriage certificate will be
required upon check-in at the hotel
-Promotion/Voucher code: HONEYMOON

Add-On Package (Honeymoon Package 2018-2019)


HONEYMOON PACKAGE 2018-2019

Booking Dates: 06/16/2017 - 10/31/2019
Travel Dates: 11/01/2017 - 10/31/2019

Package Inclusions:
-Bottle of champagne
-Fruit basket

Please Note:
-Copy of the marriage certificate will be required upon
check-in at the hotel.

Specialty Package (All Inclusive 2016-2017)


ALL INCLUSIVE 2016-2017

Booking Dates: 07/31/2015 - 10/31/2017
Travel Dates: 12/01/2015 - 10/31/2017

Package Inclusions:
-Unlimited imported & domestic drinks
-International buffet restaurant with "show cooking",
Japanese, Mexican, Steak House and gourmet specialty
restaurants with a la carte dining
-Beach restaurant and grill for lunch and snacks
-All Inclusive 24 hours
-Room service 24 hours

Package inclusions are subject to change.

Bonus Features



Bonus Features


-Bottled water
-Daily activities
-Towels
-Welcome Drink
-Use of Tennis Courts
-Watersports (Non-Motorized)
-Use of Fitness Center

Miscellaneous Information



Spring Break Policy:
Travel Dates: 01/01/2017 - 10/31/2019

IBEROSTAR Hotels and Resorts is a family oriented
environment. Bookings traveling in the months of March and
April will be subject to the following conditions:

-The minimum age requirement for check in is 18 years of
age.
-One parent or chaperone at least 25 years of age will be
required per room for check in.
-In the event that any guests engage in inappropriate
behavior disrespecting hotel staff and/or other guests or
cause physical damages to the facilities, the hotel
management reserves the right to expel the said guest
without reimbursement or refund of the remaining nights.

Exchange Privileges
Iberostar Cancun guests are granted full access from 9:00am
to 6:00pm to the following hotels:
-IBEROSTAR Paraiso Lindo
-IBEROSTAR Paraiso Maya
-IBEROSTAR Paraiso Beach
-IBEROSTAR Paraiso Del Mar
-IBEROSTAR Quetzal
-IBEROSTAR Tucan
-Iberostar Cozumel

-Reservations are required for a la carte restaurants,
subject to availability.
-Transportation between hotels is not included.
-Day/night passes & additional privileges to other Iberostar
Hotels are available for a fee.
-Day/night pass prices are subject to change without notice.

Spring Break Groups Policy:
Travel Dates: 01/01/2017 - 10/31/2019

-In order to maintain a family oriented environment,
IBEROSTAR Hotels and Resorts will be implementing a policy
directed at student/youth groups.
-Students/youths are considered by the hotel as any person
between 16 and 23 years of age.
-In addition to the Spring Break Policy instituted for all
bookings traveling in the months of March and April, groups
shall adhere to the following conditions:
-Any student/youth group must be pre-approved and will be
reviewed on a case by case basis.
-Upon check in, each group will be required to leave a
refundable cash deposit of $200.00 USD per room for any
charges or damages that might be incurred during the stay.
-In the event that any members from the group engage in
inappropriate behavior disrespecting hotel staff and/or
other guests or cause physical damages to the facilities,
the hotel management reserves the right to expel the entire
group without reimbursement or refund of the remaining
nights.

Cancellation Fees


2017
11/19/16-10/31/17, within 3 days, 1-night penalty.

2018-2019
11/01/17-10/31/19, within 3 days, 1-night penalty.