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Maroma Resort & Spa

Features: Condé Nast List
DAI Inside Scoop: Experience the magic and the beauty of profound well-being in an eternal paradise located in a breathtaking corner of the Yucatan jungle. Echoes of the ancients, coral reefs fringed with sugary veils of white sand, a lapis blue sea marking the rhythm of days and nights. The natural harmony, the spiritual relationship between land and sea. Here every delight has its secret language, a name and a sound breathed ritually from the heart.

Hotel Information

Belmond Maroma Resort & Spa
Carretera Cancun-Tulum Km 51, Punta Maroma
77710 Playa del Carmen, Quintana Roo, Mexico

Distance from hotel to town, 10 miles (16 kms).
Distance from hotel to Cancun International Airport (CUN), 20 miles (32 kms).

Located along 25 acres of beachfront on a 500-acre Riviera
Maya coconut plantation, Belmond Maroma Resort & Spa is a
luxurious rustic hideaway built in the tradition of Mexican
haciendas. This romantic 63-room resort is bordered by one
of the world's longest barrier reefs, providing world-class
scuba and snorkeling. The resort is made up of several white
stucco buildings with thatched roof terraces to maximize
views and privacy. The buildings are joined by winding stone
pathways lined with lush foliage and over 100 candles or
torches each evening. Room interiors feature curved lines,
over-sized tubs adorned with Mexican tiles and carved
lighting niches that define sensuality. All guestrooms offer
ocean or garden views, hand-loomed bedding and rugs,
private terraces with sofas and/or double hammocks and
bamboo shutters. Combining Zen and Mayan concepts, the
Kinan spa offers a full range of spa services in unique
environments ranging from treatment rooms with private
gardens, outdoor pavilion rooms in the Zen Garden and a
rooftop tower treatment room with 360-degree views of the
ocean and jungle.

Hotel Amenities

Accommodations (63) Activities Desk
Babysitting Services Beach (onsite)
Beauty Salon Billiards
Boat Rentals ($) Breakfast Room
Car Rental Desk Children's Activities
Concierge Conference Rooms
Cooking (classes) Currency Exchange
Dive Center Doctor (on call) ($)
Fitness Center Game Room
Gift Shop Hospitality Desk
Juice Bar ($) Laundry Service
Library Meeting Room
Multilingual Staff Parking Facility
Pools (outdoor) (3) Poolside Beverage Service
Poolside Meal Service Safe Deposit Boxes (in room)
Sauna Spa
Taxi Stand ($) Tennis Instructor ($)
Tour Desk ($) Trail/Track (jogging)
Valet Service Watersports (non-motorized)
Wedding Coordinator Wedding Site

Miscellaneous Amenities
Cultural Palapa with library of books on the Riviera Maya,
Mexico and the Maya people

A Multimedia theater with extensive film library

-Kinan Spa for Kids: Treatments to pamper your young ones.

Jangzu Pool in Spa

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above
may have an additional fee associated with them.

Accommodation Categories And Descriptions

Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on
request, and subject to availability.

Children Policy:
Children's age break is 12 years old.

Maximum Occupancy:

Deluxe Gardenview - 2 adults.
Deluxe Ocean View - 2 adults.
Oceanview Junior Suite - 2 adults.
Garden View Master Suite - 3 adults or 2 adults and 2 children.
Oceanview Master Suite - 3 adults or 2 adults and 2 children.
Oceanfront 1 Bedroom Suite - 3 adults or 2 adults and 2 children.

Deluxe Gardenview - 2 adults.
Deluxe Ocean View - 2 adults.
Oceanview Junior Suite - 2 adults.
Garden View Master Suite - 3 adults or 2 adults and 2 children.
Oceanview Master Suite - 3 adults or 2 adults and 2 children.
Oceanfront 1 Bedroom Suite - 3 adults or 2 adults and 2 children.

Deluxe Garden View, (YKI) 325 square feet (30 square meters).
Situated near the pools and surrounded by lush tropical
foliage, guests have both cool shaded areas and private
terracotta terraces that offer outdoor lounging areas
overlooking the jungle or pool.
Number of accommodations: 1
Bedding: 1 king bed or 2 twin beds.

Deluxe Ocean View, (DOV) 325 square feet (30 square meters).
Located near the beach with stunning views of the Caribbean
from the terrace. Most also have hammock for relaxation.
Bedding: 1 king bed.

Ocean View Junior Suite(*), (JRO) 450 square feet (42 square meters).
This suite features a romantic, large bedroom with sitting
area and spacious open bath with separate bathtub, shower
and dressing room. A thatched-roof terrace furnished as an
outdoor living room offers panoramic views of the Caribbean
Bedding: 1 king bed or 2 twin beds.

Garden View Master Suite(*), (M1G) 678 square feet (63 square
meters). Set amongst the gardens, this suite affords a large
living room and spacious open bath with separate bathtub and
shower, a walk-in closet and bar/pantry area.
Bedding: 1 king bed.

Ocean View Master Suite(*), (OMT) 678 square feet (63 square meters).
This suite affords amazing views of the ocean and gardens, a
large living room and spacious open bath with separate
bathtub and shower, walk-in closet and bar/pantry area.
Bedding: 1 king bed or 2 twin beds.

Oceanfront One Bedroom Suite(*), (1OZ) Sian Nah Suites. 1,916
square feet (178 square meters). The Mayan word for House of
Heaven, these ultra luxurious oceanfront suites include
separate living areas, a spacious outdoor terrace, a private
palapa for spa treatments, chaise lounges, a private plunge
pool and unobstructed ocean views. Additionally they offer a
large bathroom with a double sink, bath tub, double shower,
outside shower, walk-in closet, air conditioned fitness area
with free weights, cardio equipment and private access to
the beach. These suites are ideal for honeymooners. Four of
the ground floor suites feature a separate children's room,
instead of the fitness area, that can perfectly accommodate
two twin size beds.
Bedding: 1 king bed.

Please Note:
-There are no televisions in rooms.
-There is a Cultural Palapa with a selection of books,
computers with internet access, satellite TV with a DVD

(*) Denotes on request basis only, no allotment given.

All accommodations include: CD player, air conditioning, aromatherapy
menu, ceiling fan, hairdryer, umbrella, internet access (high speed),
maid service, room service (24-hour), safe, telephone and iPod docking

Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.

Food And Beverage Outlets

Freddy's, Freddy's offers a selection of over 120 brands of
tequila and mezcal, being the largest selection in the Riviera Maya,
including one of the most indulgent top shelf tastes. Guests can also
enjoy a variety of fresh fish ceviche prepared with local flavors, from
the evening menu.

El Restaurante, Enjoy a breathtaking view of the Caribbean Sea in
Belmond Maroma's casually elegant El Restaurante. At breakfast, they
transmit that Mexican hospitality given at any home around the country,
"como en casa" with homemade yogurt, hot chocolate, handmade tortillas
and chilaquiles. At lunch, they offer the freshness and flavorful taste
of Mexican coasts, having a Ceviche Sampler or a signature Guacamole
(which includes delicious grasshoppers!), among other dishes. At dinner,
more upscale Mexican dishes with a Mediterranean twist are served,
serenaded by the romantic atmosphere of lit candles. El Restaurante is
open for breakfast, lunch and dinner.

El Sol, Restaurant El Sol offers responsible contemporary Mexican
cuisine. The chef features this new concept, where dishes are more
elaborate, with an awareness on origin of each product in the menu, to
ensure the best quality and at the same time to support local and
national vendors; many of them cultivate the products exclusively for
Belmond Maroma Resort & Spa. Presented in a rustic yet elegant setting,
the ingredients, herbs and spices are reinvented to provide a
magnificent culinary experience. Yellowtail Amberjack from Isla
Natividad, Baja California, free range lamb from Tizimn Yucatan and
chocolate cake and olive oil are a good example of the dishes guests can
find on this menu. Whether diners are interested in the fine wine
collection or simply sipping a glass with their meal, El Sol offers a
remarkable collection of the best wines from around the world, as well
as an excellent selection of new generation Mexican wines. Its award
winning Wine Cellar is bound to impress even the most discerning
connoisseur. El Sol is open for dinner daily.

Bonus Features

Bonus Features 2016-2017
Travel Dates: 01/03/2017 - 01/02/2019

-Full daily a la carte breakfast
-Welcome Margarita cocktail upon arrival
-Use of the fitness center
-Daily wake-up coffee service
-In room high speed internet

Miscellaneous Information

Environmental Levy
The Municipalidad of Solidaridad in the Rivera Maya is one
of the most beautiful places in the Mexican Caribbean.
Tourism has been instrumental in driving the economic and
social development of the region. In an effort to continue
to preserve, conserve and beautify the destination, the
Municipality of Solidaridad has implemented a small
environmental levy on visitors. Effective for travel
10/11/17 to 12/31/17, the hotels will collect $10 Mexican
pesos per room per day. From 01/01/18 onwards, hotels will
collect $20 Mexican pesos per room per day. The proceeds
will be deposited in an environmental trust to fund local

Children's Program
You'll find nonstop fun here. Kid's activity room offers
games, Xbox 360, beach toys, TV and organized activities.
Some of the available activities include:

-Create your pencil holder
-Personalize your gift card
-Make your piggy banks
-Paint your door hangers
-Personalize your photo frame
-Face painting
-Making a rabbit with towels
-Create figures with clay
-Create your flower pot
-Create your candle
-Create your bracelet
-Cookies decoration*
-Cupcake decoration*
-Make your pinata*
-Open Monday to Saturday from 9:00am to 5:00pm.
-*Additional fee required for some organized activities.
-Children under four must be accompanied by an adult.

Cancellation Fees

01/03/17-01/02/18, within 15 days, 2-night penalty.
01/03/17-12/18/17, within 7 days, 100% penalty.
12/19/17-01/02/18, before 10/31/17, 50% penalty.
12/19/17-01/02/18, after 11/01/17, 100% penalty.

No shows will incur a 100% penalty.
Early departures will incur a 100% penalty.

Closed to arrivals 12/26/17-01/02/18.

01/03/18-12/18/18, within 15 days, 2-night penalty.
01/03/18-12/18/18, within 7 days, 100% penalty.
12/19/18-01/02/19, until 10/31/18, 50% penalty.
12/19/18-01/02/19, after 11/01/18, 100% penalty.