Toll Free: 800.615.3389

Sheraton Old San Juan Hotel

Rating:
Features: Casino, Weddings
DAI Inside Scoop: The Sheraton Old San Juan Hotel and Casino is superbly located on the waterfront of the historic walled city of Old San Juan, and is situated directly opposite the cruise ship terminals. Designed to reflect the architectural style of the old city, the hotel offers panoramic views of the city, San Juan Bay, and the distant mountains. Offering 200 rooms and 40 suites.

Hotel Information


Sheraton Old San Juan Hotel
100 Brumbaugh Street
San Juan, Puerto Rico 00901


Distance from hotel to Luis Munoz Marin International Airport (SJU), 6 miles (10 kms).

Introducing the Sheraton Old San Juan Hotel, overlooking the
cruise ship docks in San Juan Bay, the hotel is just steps
from incredible shopping, dining and entertainment of the
Old City. And with the Sheraton Service Promise, you are
assured a first-class experience.

Hotel Amenities


Accommodations for Physically Challenged Guests
Activities Desk Ballroom
Banquet Room Bars/Lounges
Beach (nearby) Beauty Salon (nearby) ($)
Billiards Breakfast Room
Business Center Car Rental Desk ($)
Concierge Conference Rooms
Entertainment Fitness Center
Gift Shop (nearby) ($) Ice Machines
Internet Service Jacuzzi
Laundry Service ($) Meeting Room
Multilingual Staff Newsstand ($)
Parking (valet) ($) Parking Facility
Pool (children's) Restaurants
Spa (nearby) ($) Taxi Stand ($)
Tour Desk Tours & Excursions $ ($)
Trail/Track (jogging) Valet Service ($)
Wedding Coordinator Wedding Site

Coffee Shop: ($)
A coffee shop is located nearby.

Miscellaneous Amenities
-Newsstand (nearby) ($)
-Safe Deposit Boxes available at
front desk and in-room
-Pets are allowed (only under 25
pounds and a deposit of $150.00
USD is required).
-Rooftop Pool (outdoors)

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above
may have an additional fee associated with them.

Accommodation Categories And Descriptions


Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 11:00 am

Early check-in/check-out policy: .
Additional fees (for early check-in or late check-out)
may apply.

Children Policy:
Children aged 16 and under stay free when sharing
room with parents, using existing bedding.

Maximum Occupancy:

2017-2018:
Traditional - 2 adults.
Deluxe City - 3 adults or 2 adults and 2 children.
Deluxe Bay - 2 adults.
Junior Suite - 2 adults.
One Bedroom Suite - 3 adults or 2 adults and 2 children.

2018-2019:
Traditional - 2 adults.
Deluxe City - 4 adults or 2 adult and 2 children.
Deluxe Bay - 2 adults.
Junior Suite - 2 adults.
One Bedroom Suite - 4 adults or 2 adult and 2 children.

Traditional, (TDL) Interior or Restricted view rooms with tropical
decor and 1 king bed, air conditioning, carpet, direct dial
cordless phone with data port, coffee maker, electronic safe,
color cable plasma television, AM/FM clock radio, hair dryer,
iron & ironing board.
View: Interior View or Restricted.

Deluxe City, (DCY) Limited view rooms with tropical decor, 2 double
beds, air conditioning, carper, direct dial cordless phone
with data port, coffee maker, electronic safe, color cable
plasma television, AM/FM clock radio, hair dryer, iron &
ironing board.
View: City or Partial City.

Deluxe Bay, Bay or Partial Bay view rooms with tropical decor
and 1 king bed, air conditioning, carpet, direct dial cord-
less phone with data port, coffee maker, electronic safe,
color cable plasma television, AM/FM clock radio, hair dryer,
iron & ironing board.
View: Bay or Partial Bay.

Junior Suite, City or Partial City view rooms with tropical
decor, 1 king bed, appointed sitting area , air conditioning,
carpet, direct dial cordless phone with data port, coffee
maker, electronic safe, color cable plasma television, AM/FM
clock radio, hair dryer, iron & ironing board.
Bedding: 1 king bed.
View: City or Partial City.

One Bedroom Suite, (1BS) Bay or Partial Bay view rooms with
tropical decor and 1 king bed or 2 double beds, appointed
sitting area with a pull out sofa bed in the living room,
air conditioning, carpet, direct dial cordless phone with
data port, coffee maker, electronic safe, color cable plasma
television, AM/FM clock radio, hair dryer, iron & ironing
board.
View: Bay or Partial Bay.

Please Note:
There are 240 beautifully appointed guest rooms including
42 diverse suites. A selection of guest rooms specifically
designed to meet the special needs of disabled guests are
also available.

All accommodations include: television (remote controlled, cable),
sprinkler system, voicemail, alarm clock radio, bathtub, coffee/tea
maker, crib (upon request), hairdryer, heating, internet access (high
speed), iron, ironing board, maid service, safe deposit box, shower,
smoke detector and air conditioning.

Telephone
-Two-line touch tone cordless
telephone with data port

Room Service (limited): ($)
Room service is available from 6am-11am and 5pm-11pm.

Rollaway Bed: ($)
-Rollaways are available upon request at a charge
and subject to availability.
-Rollaway beds are not allowed in rooms that
have 2 double beds.


($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.

Food And Beverage Outlets


Palio Restaurant, conveniently located on the second floor,
includes a variety of Italian cuisine dishes with local infused
ingredients. Romantic environment, with indoor and outdoor seating with
a terrace overlooking the San Juan Bay. Opens daily for breakfast
(6am-11am) and re-opens its doors, just in time for dinner (5pm-11pm)
with the daily Sunset Happy Hour starting at 5pm.

Miscellaneous Information



General Information:
-Rates vary by days of the week (weekend vs.
weekdays).
Weekdays are considered Sunday-Thursday.
Weekends are considered Friday-Saturday.
-Rates for deluxe accommodations for the value
season (May 1st - December 15th, 2018) include
continental breakfast.
-Meal coupons can be purchased for use at select
restaurants. These need to be ordered and prepaid
prior to guests' arrival. Please contact the
Reservations office for details.
-Valet parking services are offered by an outside
company to hotel's guests. Currently the daily charge
per vehicle is $23.00, plus applicable taxes, for
unlimited in/out privileges (this fee is subject
to change). There is additional public self-parking
available within walking distance from the hotel.
Please ask for details if interested.

Hotel Service Fee:
Travel Dates: 05/01/2016 - 04/30/2019

There is a hotel service fee applicable to all rates
which includes:

-Unlimited use of facilities including the fitness
center and pool
-Unlimited use of wireless internet access in the
lobby area and the Link@Sheraton in the lobby area
-Unlimited use of wired high speed internet access
in guest rooms
-Unlimited 800 and credit card access calls
-Unlimited long distance calls to the United States
-In room coffee
-Two bottled waters per day (additional bottles are
$1.00 each)

Cancellation Fees


2017-2018:
05/01/17-04/30/18, within 3 days, 1-night penalty.

No shows and early departures will incur a 100%
penalty.

2018-2019:
05/01/18-04/30/19, within 3 days, 1-night penalty.

No shows and early departures will incur a 100%
penalty.